SAYNOTO0870.COM - Hall of Fame (including Hall of Shame)

allegro

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Re: Hall of Fame (including Hall of Shame)
Reply #30 - Feb 25^th, 2009 at 5:19pm

Plusnet, an ISP owned by BT, used to publish their geographic numbers alongside their 0845 numbers. They also used to occasionally boast about having geo numbers as being an advantage to customers. Looks like they've changed their minds. The geo numbers have gone from the home page and everywhere I've looked too.

http://www.plus.net/

Their new broadband packages are in some ways not as good as their old ones though for some the basic £5.99/month (depends on where you live) could be attractive. Shame it's on an 18 month contract.

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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Hall of Fame (including Hall of Shame) Reply #31 - Feb 25^th, 2009 at 5:28pm allegro wrote on Feb 25^th, 2009 at 5:19pm: Plusnet, an ISP owned by BT, used to publish their geographic numbers alongside their 0845 numbers... Checking their main support page, the 0114 numbers are listed alongside the 0845 numbers - http://www.plus.net/support/index.shtml
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allegro Senior Member Offline Posts: 335	Re: Hall of Fame (including Hall of Shame) Reply #32 - Feb 26^th, 2009 at 7:29am Agreed, it is still on that page. Used to be almost everywhere on their website. I wonder if this is a change in policy (related to BT giving free calls to 0845?) or simply an oversight during a revamp of their website.
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Hall of Fame (including Hall of Shame) Reply #33 - Feb 26^th, 2009 at 9:46am I'm guessing they just thought there wasn't much point having it all over the website, as anyone who needed to contact them for support would check the support page anyway.
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SilentCallsVictim

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Re: Hall of Fame (including Hall of Shame)
Reply #34 - Feb 26^th, 2009 at 10:03am

jgxenite wrote on Feb 26^th, 2009 at 9:46am:

I'm guessing they just thought there wasn't much point having it all over the website, as anyone who needed to contact them for support would check the support page anyway.

You are perhaps being generous.

Let us keep a watch out for increased promotion of 0845 numbers as "free from BT - no alternative required". This is a very competitive market and BT will have to work very hard to counter the criticism it will get when its 1 April price rises come into effect.

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allegro

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Re: Hall of Fame (including Hall of Shame)
Reply #35 - Feb 27^th, 2009 at 7:28am

Looks like it's a bit more subtle. See this thread on thinkbroadband (I am ppppenguin99 in that forum) http://forums.thinkbroadband.com/showflat.php?Board=plusnet&Number=3582269&vc=1 and this page on Plusnet http://community.plus.net/blog/2008/11/25/the-plusnet-csc-telephone-system/ Plusnet clearly acknowledge the benefit of geo but claim to have routing requirements that need non-geo. They are thinking about an 03xx solution.

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jimjim Junior Member Offline Posts: 68 Gender:	Re: Hall of Fame (including Hall of Shame) Reply #36 - Mar 21^st, 2009 at 8:06am Another company for The Hall of Shame. Travelbag , have changed from an 0870 number to a 0871. From their website. Call us for free on 0871 etc
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derrick

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Re: Hall of Fame (including Hall of Shame)
Reply #37 - Mar 21^st, 2009 at 4:53pm

jimjim wrote on Mar 21^st, 2009 at 8:06am:

Another company for The Hall of Shame.

Travelbag , have changed from an 0870 number to a 0871.

From their website. Call us for free on 0871 etc Shocked

From their site on the front page ; - http://www.travelbag.co.uk/

"Calls to 0871 numbers will cost up to 10p per minute. Other providers and mobile rates may vary, please check your contract for prices."

Not correct, but doesn't say "free"

However on the page I think you are quoting from, http://www.travelbag.co.uk/ContactUs/index.html , it also has the international number that you can call at geo rates,

"+44 (0) 203 139 7427 from outside the UK."

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Hall of Fame (including Hall of Shame) Reply #38 - Aug 17^th, 2009 at 8:26am A tribute to Reel Cinemas that it has changed its one automated booking line for use across all its branches from 0870 801 0870 to 01509 221155. Odeon, Vue and others should sit up and take note.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Hall of Fame (including Hall of Shame) Reply #39 - Aug 19^th, 2009 at 10:47pm Philips Electronics UK has now dumped its 0870 900 9070 number in favour of 0800 331 6015. More details at www.philips.co.uk/support
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catj Senior Member Offline Posts: 366	Re: Hall of Fame (including Hall of Shame) Reply #40 - Aug 20^th, 2009 at 10:06pm Quote: it also has the international number that you can call at geo rates, "+44 (0) 203 139 7427 from outside the UK." That number is likely more readily recognised as: (020) 3139 7424. [ +44 20 3139 7424 ]
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Dave

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Thumbs up to Richer Sounds
Reply #41 - Oct 9^th, 2009 at 10:56am

Richer Sounds, a national chain of Hi-Fi shops now has 0333 numbers for all its branches, as well as its main customer service helpline.

On each store's page, below its 0333 number, it states:

Quote:

03 NUMBERS ARE NOT PREMIUM RATE NUMBERS! 03 numbers connect you directly to the store you call and are charged at the same rate as you are charged for numbers starting 01 and 02.

If the store is very busy you may be transferred to our central support team at no additional charge. 03 numbers are included in all bundle rates for mobile phones and landlines.

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derrick

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Re: Thumbs up to Richer Sounds
Reply #42 - Oct 9^th, 2009 at 11:34am

Dave wrote on Oct 9^th, 2009 at 10:56am:

Richer Sounds, a national chain of Hi-Fi shops now has 0333 numbers for all its branches, as well as its main customer service helpline.

On each store's page, below its 0333 number, it states:

Quote:

03 NUMBERS ARE NOT PREMIUM RATE NUMBERS! 03 numbers connect you directly to the store you call and are charged at the same rate as you are charged for numbers starting 01 and 02.

If the store is very busy you may be transferred to our central support team at no additional charge. 03 numbers are included in all bundle rates for mobile phones and landlines.

I do hope that this had something to do with this thread on MSE.COM re posts #14,22,23,24,25.

My last comment on reply #25 was :- "Best solution to confirm an ethical company? Ditch the 0845! If you receive no benefit from it? then stop your telco receiving the benefit and use a geo number!"

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Hall of Fame (including Hall of Shame) Reply #43 - Nov 6^th, 2009 at 6:17pm Well done to 3663 First for Foodservice for changing its 0870 3663 xxx numbers for 0370 3663 xxx.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Hall of Fame (including Hall of Shame) Reply #44 - Nov 23^rd, 2009 at 3:25pm Aston Villa FC has 0800 numbers for its ticket office and some other departments. All other numbers are 0121 geographicals. Previously, it had 0871 numbers for switchboard and the ticket office, as the two entries in our database show.
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