Had occasion to need to contact Samsung about a fridge/freezer this morning and found that they publicise their 0845 SAMSUNG (0845 7267864) number the most but, refreshingly, the following is on their website:

Quote:

Can they be added to post #2 ('Reply #1') please (the number's already in the database).

CJT-80 wrote on Feb 26^th, 2010 at 5:48pm:

No. I will do that. It's good that BT has set-up the 0330 numbers for line faults (150) and broadband faults.  

Where did you find out about 0330 1234 150 ?

With a nickname that sounds like the model name of an amp, we might have guessed a connection with RS. Excellent business.

A warm welcome to the forum. It may be worth putting a comment about BT supporting mobile callers in this thread.

CJT-80 wrote on Feb 26^th, 2010 at 9:08pm:

The easy way to copy what anyone has done in a posting is to click on "quote". This shows the posting as it was coded. You can simply note what you see and then go back to the previous page, rather than posting a reply. Inviting you and everyone else to do that is probably easier than trying to explain the particular technique for doing normal style hyperlinks.

There is also lots of stuff about the syntax for posting in the Help.

CJT-80 wrote on Feb 26^th, 2010 at 6:46pm:

Yes. I noted Richer Sounds' 0330 numbers in reply #39 of this thread in October. It says that if the store called is busy, then the caller will be directed to the central call centre, which might be why they use the 0330 numbers.

CJT-80 wrote on Feb 27^th, 2010 at 10:53am:

The "Preview" feature renders the entered posting as it will appear. There should be no surprises after clicking "Post"!

OK - hands up - I sometimes forget to spell cheque, or have to modify after posting because what I have written is too easy to understand.

I found that http://www.blood.co.uk/ has got   0300 123 23 23 as contact number.

CJT-80 wrote on Jun 4^th, 2010 at 10:19pm:

The new number covers NHS Blood and Transplant, a combination of what were previously two separate services.

I have been told that there was a long debate about whether to use one of the two previous numbers in its 03 form (as suggested), have two separate 03 numbers or adopt one equally memorable new number. Arguments about which number(s) to use, including consideration of a variety of possible new numbers, actually delayed a process which had already been going on for a very long time.

One can see that there may be merits in all of the alternatives, however I am reluctant to express a view about whether or not the right decision was made. (I do not even know which alternative new numbers were available!) As suggested, let us simply be grateful that these arguments did not prevent the project from finally being completed, after sterling efforts by their telecoms manager. I believe that special hero status is due here, for having led the NHS in the move to 03.

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idb wrote on Jun 4^th, 2010 at 10:00am:

I hope that nobody will confuse this private company with The UK Border Agency, which uses a combination of 0300, 0845 and geo numbers. Many are concerned about the way in which companies like this make money offering services which are available for free (or at least at an overall lower charge) from official sources - a slightly cheaper telephone call may only be the start of a much more expensive, although probably fully legitimate, process.