SAYNOTO0870.COM - Hall of Fame (including Hall of Shame)

Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Stroke Association now in Hall of Fame Reply #75 - Jan 7^th, 2011 at 3:25pm The Stroke Association has earned its place in our Hall of Fame as it has switched its helpline from a 0845 to a 0303 number.
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allegro

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Re: Hall of Fame (including Hall of Shame)
Reply #76 - Jan 8^th, 2011 at 8:38am

Their description of 03xx numbers, while a bit lengthy, is accurate and commendable. They refer to the Helplines Association as recommending 03xx numbers http://www.helplines.org.uk/content/contact-us Spot the 0845 Shocked

To be fair they also give geographic numbers but having an 0845 at all goes against their own guidance. http://www.helplines.org.uk/content/setting-helpline "Call the THA helpline for helplines"

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« Last Edit: Jan 8^th, 2011 at 8:40am by allegro »

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Hall of Fame (including Hall of Shame) Reply #77 - Feb 1^st, 2011 at 8:40pm Avon Cosmetics is now in our Hall of Fame as it has replaced its 0845 numbers with 0333 ones: http://www.avon.uk.com/PRSuite/ContactUsThree.page?qnNo=1&CURR_URL=contact_us_ma...
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Heinz Supreme Member Offline Posts: 1,362 Essex	Re: Hall of Fame (including Hall of Shame) Reply #78 - Mar 7^th, 2011 at 12:54pm ONS got it right for the 2011 Census! http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1299501998 http://www.census.gov.uk/
Back to top	« Last Edit: Mar 7^th, 2011 at 12:57pm by Heinz » After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015 IP Logged

Number_Six

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Re: Hall of Fame (including Hall of Shame)
Reply #79 - Apr 2^nd, 2011 at 8:56am

Hi this is my first visit to this site - excellent.

Just want to point out I tried to call my bank on that dreadful 0845 number, I absolutely detest auto attendants (press 1 for etc etc), then I got transferred to phone banking and I do not want to use phone banking, (love the internet, love email, hate the phone) so after being told by the voice on the end od the phone to enter my account details and phone banking passord, which I do not have and do not want, I finally gave up after being unable to get through to a human being.

Can we please return to the days where you could call your local branch on a geographcal number (so you know exactly where you are calling), speak to a human being and conduct business.

These dreadful call centres and 0845/0870/whatever numbers are a nightmare.

And don't even get me started on premium rate number I never ever use them.

Sorry to let off steam but aren't organisations supposed to measure customer satisfaction in order to increase business confidence, if I cannot talk to a human being I really do not want to do business with organisations who use these dreadful centralised call centres.

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Hall of Fame - A-Plant Reply #80 - Aug 16^th, 2011 at 11:06pm Hire company A-Plant has joined the Hall of Fame as a former 0870 user, its main number is now 0370 050 0797.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Groupama Healthcare joins the Hall of Fame Reply #81 - Aug 23^rd, 2011 at 11:05am Groupama Healthcare has moved from 0870 numbers to 0333 ones, as its contact page shows.
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Hall of Fame (including Hall of Shame) Reply #82 - Aug 23^rd, 2011 at 7:46pm Good Evening, not sure if I should post this here, but the rest of Groupama Insurance has not followed suit in changing it's contact numbers as shown here Lets hope they do soon.
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Dave

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Re: Hall of Fame (including Hall of Shame)
Reply #83 - Aug 23^rd, 2011 at 7:48pm

CJT-80 wrote on Aug 23^rd, 2011 at 7:46pm:

Good Evening, not sure if I should post this here, but the rest of Groupama Insurance has not followed suit in changing it's contact numbers as shown here

Lets hope they do soon.

I have suggested that they look at changing the "Insurances" division to 03 numbers as well.

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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Hall of Fame (including Hall of Shame) Reply #84 - Aug 23^rd, 2011 at 7:53pm Indeed I believe they are a Direct insurance provider/underwriter. But am not sure.
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speedy

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Re: Hall of Fame (including Hall of Shame)
Reply #85 - Sep 18^th, 2011 at 10:36pm

The AA (Motoring) not the liquid variety has changed the Breakdown from Mobiles from 0800 to an 0844 number - 0800 was bad enough from a mobile because you were charged - so I left the AA on Fri.16 Sept after 60 years of Family loyalty and joined the RAC

I also emailed to the AA Holding Company that are a Private Equity and the AA has been sold on 4 times in the last 4 years to others similar that are asset stripping and dared them to reply - got an Auto out of office so far and am awaiting a reply HA HA

When I looked on the RAC Site I found that all of their Customer Services and Insur. are 0844 so sent them a stiff email and a Challenge to change the Breakdown and Accident from 0800 to 0300 and Customer Services the same - I Challanged them to make those Ground Breaking Changes to show the way forward to Others. - I await their reply in hope. Will update if/when I get
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speedy

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Re: Hall of Fame (including Hall of Shame)
Reply #86 - Sep 18^th, 2011 at 10:43pm

I have put on the alternatives board the Atlas Editions a vehicle models Company

Their number now is 0844 8709888 that I used to use but on huntiing old sites found 0845 533036 which I dialed and went to the same menue as 0844 Tongue

I also found 0800 3213339 but keep forgetting to try it - will do so when I next remember Grin

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bigjohn

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Re: Hall of Fame (including Hall of Shame)
Reply #87 - Sep 18^th, 2011 at 10:51pm

speedy wrote on Sep 18^th, 2011 at 10:36pm:

The AA (Motoring) not the liquid variety has changed the Breakdown from Mobiles from 0800 to an 0844 number - 0800 was bad enough from a mobile because you were charged - so I left the AA on Fri.16 Sept after 60 years of Family loyalty and joined the RAC

I also emailed to the AA Holding Company that are a Private Equity and the AA has been sold on 4 times in the last 4 years to others similar that are asset stripping and dared them to reply - got an Auto out of office so far and am awaiting a reply HA HA

When I looked on the RAC Site I found that all of their Customer Services and Insur. are 0844 so sent them a stiff email and a Challenge to change the Breakdown and Accident from 0800 to 0300 and Customer Services the same - I Challanged them to make those Ground Breaking Changes to show the way forward to Others. - I await their reply in hope. Will update if/when I get
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The AA UK emergency breakdown number,s
0800 88 77 66 or 0121 275 3746
both still work from both landlines and mobiles.

As does the RAC,s 0800 828282 .

If you have inclusive mobile minutes you can use a service like http://www.0800buster.co.uk/ to make 0800 calls at no extra cost from your mobile.

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« Last Edit: Sep 18^th, 2011 at 11:04pm by bigjohn »

BJ.

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speedy

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Re: Hall of Fame (including Hall of Shame)
Reply #88 - Sep 19^th, 2011 at 8:29pm

Yes bigjohn There are the usual 0800 numbers on my renewal sheet and card in Jan but was advised by someone to look on AA site where it says clearly Mobiles to use 0844 xxxxx - I think they may be testing the Waters prior to Announcing - looks like they will eventually be removing the Mobile 0800 - if not why put an advisory on the site - I think they are trying to slide it under the wire - on the AA Reviews their Members are leaving in droves because of this and the quality of their Customer Services Staff.

Most of my info came from 2 members of staff, one an old school Patrolman the other a member of Staff both are friends, who had viewed their Jobs as a vocation of many years not just a Job.

I have a Pay as you go for Breakdowns - dont have inclusive mins on these. Its never on unless by special arrangement so I dont give out my Molile number - not used normally.

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« Last Edit: Sep 19^th, 2011 at 8:35pm by speedy »

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reserved Junior Member Offline Posts: 92 East Sussex Gender:	Re: Hall of Fame (including Hall of Shame) Reply #89 - Oct 19^th, 2011 at 4:00pm Plusnet have just released details of a 03 number for support: 0345 140 0200 - see here
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