"SOME callers have been unable to get through on a new streamlined business support phone number launched this week, the Assembly Government has admitted.

Deputy First Minister Ieuan Wyn Jones said a new era had begun when unveiling the system of flexible business support on Thursday. The new model, with a capital budget of £92m, replaces earlier initiatives, including regional selective assistance. To make the service more accessible, it was given a dedicated phone number – 0300 060 3000.

Mr Jones said: “This radical new approach to business support demonstrates our commitment to helping businesses the length and breadth of the country grow and prosper, delivering more and better jobs for the people of Wales. Underpinned by a new single investment fund, dedicated relationship managers will work with companies to provide a tailored package of assistance to help unlock the growth potential of those businesses.”

It quickly emerged that some business switchboards are unable to access the new number. When the Western Mail was contacted by such a company, we got the ‘number unobtainable’ tone too."


http://icwales.icnetwork.co.uk/news/wales-news/2008/04/19/dial-m-for-muddle-9146...

Basically, this article shows how much of a cock-up Ofcom made during their introduction and roll-out of 03 numbers!

All members of the assembly (and everyone else prepared to accept this statement) should be reminded of the following, from the Assembly Government:



Perhaps 03xx would be better and some may wish to dispute the accuracy (as 0845 is being allowed to continue), but in the context of the public sector it will do fine for me.

                                                                                                                                                  

NGM needs to get a grip of that fabricant imagination, which has previously asserted that these are the same person anyway, as well as half a dozen others.

And his personal abuse is as boring as ever