I've been through the E.ON listings and updated them. The 01268 numbers now have network redirection to one of a number of numbers. The 01268 652100 number used to be published on the website for overseas callers who cannot call 0845 numbers. Yet it redirects to 0845 059 9905.  

On the basis that the 01268 numbers have been cut off in this manner, I wonder if an office has closed down.  

The 0115 843 4147 number is suitable for all enquiries as too is 0800 363363 which answers with the same general menu.


The following is a list of most of the numbers we have and I have put them into categories according to how they are answered:

• General menu
  Mon-Fri 8am-8pm, Sat 8am-6pm
  
  Options
  1) Moving home
  2) Have pre-payment meter
  3) Pay bill
  4) Discuss direct debit
  5) Provide meter reading
  Hold for all other enquiries
  
  0845 numbers
  
  • 0845 052 0000
  • 0845 059 9905
  • 0845 300 7746
  • 0845 303 3010
  
  Alternatives
  
  • 0115 843 4147
  • 01204 812412
  • 0800 015 2029
  • 0800 015 2928
  • 0800 015 2935
  • 0800 052 0346
  • 0800 052 0351
  • 0800 056 3856
  • 0800 056 6726
  • 0800 183 1515
  • 0800 195 0101
  • 0800 195 2651
  • 0800 195 5556
  • 0800 363363
  • 0800 404 5065
• Prepayment electricity menu
  Mon-Fri 8am-8pm, Sat 8am-6pm
  
  Options
  1) Moving home
  2) Electricity enquiries
  3) Gas enquiries
  Hold for all other enquiries
  
  0845 number
  
  • 0845 303 3040
  
  Alternatives
  
  • 0800 052 0347
  • 0800 195 9494
• Prepayment gas menu
  Mon-Fri 8am-8pm, Sat 8am-6pm
  
  Options
  1) Moving home
  2) No gas because of problem with meter
  Hold for all other enquiries
  
  0845 number
  
  • 0845 300 8144
  
  Alternative
  
  • 0800 479 2211
• Moving home menu
  Mon-Fri 8am to 8pm, Sat 8am-6pm
  
  Options
  1) Have pre-payment meter
  2) Moving into or out of rented property
  Hold if you are moving into or out of property that you own
  
  0845 number
  
  • 0845 303 3020
  
  Alternatives
  
  • 0800 015 1670
  • 0800 015 2662
  • 0800 051 0760* Press 1 for moving home
  • 0800 183 1377* Press 1 for moving home
  
  Also on option 1 of General menu
• Business meter reading menu
  Mon-Fri 8am-7pm, Sat 8am-2pm
  
  Options
  1) Moving into or out of a business premise
  2) Pay bill
  3) Provide a meter reading
  Hold for all other enquiries
  
  Numbers
  
  • 0845 055 0065
  • 0800 783 4422
• Requests account number (possibly meter reading)
  Mon-Fri 8am to 8pm, Sat 8am-6pm
  
  0845 number
  
  • 0845 300 4385
  • 0845 302 4290
  
  Alternatives
  
  • 0800 015 2922
  • 0800 051 2190
  • 0800 015 5893
  • 0800 056 6282
  • 0800 183 1771
  • 0800 479 0225
  • 0800 479 0226
  
  Possibly meter reading as they are the same as option 5 on General menu and option 3 on Meter reading menu.
• Straight through to operator
  Mon-Fri 8am to 8pm, Sat 8am-6pm
  
  0845 numbers
  
  • 0845 300 8143
  • 0845 301 4905
  • 0845 301 4932
  • 0845 301 5330
  • 0845 301 5914
  • 0845 604 6666
  
  Alternatives
  
  • 0115 995 5100 (different voice on closed message - same opening hours)
  • 0116 249 5846
  • 0800 195 2223
• Business
  Mon-Fri 8am to 7pm, Sat 8am to 2pm
  
  0845 number
  
  • 0845 055 0065
  
  Alternatives
  
  • 0800 068 5523
  • 0800 092 2905
• Others
  
  
  • 0115 969 7273 Mon-Fri 8am to 6pm, Sat 8am to 2pm
  • 0800 056 3747 Mon-Fri 8am to 6pm, Sat 8am to 4pm
  • 0800 056 7924 Mon-Thu 8am to 8pm, Fri 8am to 7pm, Sat 9am to 4:30pm
  • 0800 404 6292 Mon-Fri 8am to 8pm, Sat 8am to 4pm
  • 0845 300 4390 Mon-Fri 8am to 8pm, Sat 8am to 4pm
  • 0845 301 5955 (possibly 24 hours) E.ON Emergency
  
  
  
  * = Not an identical match, but has relevant option on it.
  
  Edited:
  
  10 Feb 2011: Numbers crossed out that answer with a message redirecting to 0845 number or don't work anymore (as annotated).

Ajay737 wrote on Feb 5^th, 2011 at 11:04am:

Thanks for reporting this; I've removed the 0800 number from the entry in question.

I was about to suggest that 0800 363363 would be a suitable alternative as it was the main E.ON menu (same as the 0115 you quoted) but it too now redirects to the 0845 number! I believe that 0800 363363 has been in use by this company (under its previous guise as Powergen).

I also tried a few more 0800 numbers and they all play the same message redirecting to the 0845 number. So it would appear that E.ON has closed down its freephone numbers in favour of rip-off covert-premium 0845 numbers.