jgxenite
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Help us to help you - read the instructions!!
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Just to confirm - you did dial 020 0222 0700 - not 020 222 0700 (which is wrong).
In each case, you dial the 020 number first (020 0222 0700 for example) and wait for the prompt. After that, you dial the 0500 or 080x number you wish to call (0500 123456 for example). After a short pause, the call will start dialling. Instead of paying a fortune, you are now only paying normal geographic rates (or free if geographic calls are included in your calling plan).
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