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Abbey - 0551 numbers (Read 91,961 times)
echo
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Abbey - 0551 numbers
Jul 1st, 2008 at 4:04pm
 
can anybody tell me how much a minute these are to ring please?

~ Edited by Dave: Thread title amended
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« Last Edit: Jul 3rd, 2008 at 12:02am by Dave »  
 
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Dave
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Re: 0551 numbers
Reply #1 - Jul 1st, 2008 at 4:08pm
 
You will have to say what type of phone you are calling from and you will probably have to give a couple more digits.
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echo
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Re: 0551 numbers
Reply #2 - Jul 1st, 2008 at 4:11pm
 
using a landline and ringing an Abbey branch ( for example 05511 430508)
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Dave
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Re: 0551 numbers
Reply #3 - Jul 1st, 2008 at 4:12pm
 
echo wrote on Jul 1st, 2008 at 4:11pm:
using a landline and ringing an Abbey branch ( for example 05511 430508)

If by "landline" you are saying you make your calls with BT, then calls are charged as per geographical calls.
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alan99
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Re: 0551 numbers
Reply #4 - Jul 2nd, 2008 at 9:53pm
 
Hi

Edit. I posted incorrect info , therefore I have deleted this posting.

(see #post 5 for my deleted posting and correction)


Alan
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« Last Edit: Jul 3rd, 2008 at 1:41am by alan99 »  
 
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Dave
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Re: 0551 numbers
Reply #5 - Jul 2nd, 2008 at 11:54pm
 
alan99 wrote on Jul 2nd, 2008 at 9:53pm:
What a rip off. Needless to say they aren't included in 01 02 inclusive packages. 1899 nor 18185 don't carry then either (I didn't try  18866 but expect no joy)

Now that some punters are aware of 0844 scams along come Abbey with their 055 numbers just to keep us on our toes .

BTW it is a bit cheaper phoning them Sat daytime if you can be bothered . Rates from BT landline are 4.89 ppm daytime, 2ppm eve and 1.18 ppm weekends all day, inc VAT.

Alan, BT do charge Abbey's 055114 numbers as per geographical calls and are inclusive where applicable. The rates you quote are "non-discounted" ones which are not those which inclusive tariffs apply on.

Navigate the BT Price List using the following:

Look-up 05xx prefixes here. 055114 are in charge band g21.

"Non-discounted" rates are here. These rates apply on Light User Scheme and other old tariffs. Local and national geographical rates are different and 0845 and 0870 are charged inline with these, respectively. The rates (those which you listed) for g21 are between local and national rates.


The relevant pages of the BT Price List for "BT Calling Plans" (formally BT Together Options) say that "UK calls" include calls to g21 numbers.

Calling Plans - Unlimited Weekend Plan (Formerly known as BT Together Option 1) -- Table 1a shows rates for UK calls and the footnote below that table says ""UK" includes calls to any number range charged at g21 rates and shown as 11 under Categorisation for Customer Options in Section 2 Part 11".

Calling Plans - Unlimited Evening & Weekend Plan (Formerly known as BT Together Option 2) and Calling Plans - Unlimited Anytime Plan (Formerly known as BT Together Option 3) -- Table 1a in each of these shows the UK geographical call rates for each one and each one has the same footnote.

Virgin Media is one such provider which charges these numbers above geographical call rate. Other providers may or may not charge these numbers inline with geographical calls, but BT, with its three main residential Calling Plans at least, does charge them inline.
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alan99
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Re: Abbey - 0551 numbers
Reply #6 - Jul 3rd, 2008 at 1:12am
 
Hi Dave

Thanks for info. Sorry about me posting wrong info on your forum. It just shows how complicated phone charges are. That will teach me as a newbie to be more careful in future  Smiley

Although I agree with you the reason I said 05 numbers are not included is BT's
overview of calling plans states the following are included. " *Means calls of up to an hour to numbers beginning 01, 02 and 03, excluding the Channel Islands. Other exclusions apply."
It doesnt say 05 are included , but then g21 are , I wont try to guess about g6 calls. (it is not easy is it  Undecided)
I realise this is just a customer guide, not a definitive price guide.

When searching for an 0844 or 0871 charges  I tend to use http://www.productsandservices.bt.com/consumer/consumerProducts/pdf/SpecialisedN...
Can this be relied on when phoned  from a BT landline Opt 1 ?

Alan
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« Last Edit: Jul 3rd, 2008 at 1:14am by alan99 »  
 
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Dave
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Re: Abbey - 0551 numbers
Reply #7 - Jul 3rd, 2008 at 12:41pm
 
alan99 wrote on Jul 3rd, 2008 at 1:12am:
When searching for an 0844 or 0871 charges  I tend to use http://www.productsandservices.bt.com/consumer/consumerProducts/pdf/SpecialisedN...
Can this be relied on when phoned  from a BT landline Opt 1 ?

Yes.

If a particular charge band is shown under "Calling Plans" (page 42 onwards), then those rates apply to you. If not, then you will have to refer to "non-discounted" prices on pages 43 and 44. The latter is usually the case with 0844 and 0871 numbers.
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Fusion
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Re: Abbey - 0551 numbers
Reply #8 - Jul 8th, 2008 at 1:14pm
 
Do 05xx numbers route to an 01 or 02 the same as an 08xx does?

I have tried getting even the 05 number for my branch (Walthamstow) out of Abbey customer services but they wont give it up. Intead they offer to put you through to the branch, where you usually get voicemail.

The reason for HAVING to speak to the branch in the first place is that in order to draw over £500 you have to give them 24 hours notice. Since I work too far from the bank I cannot do it in person, and have to notify them over the phone to make a Saturday withdrawal of these amounts. I guess the other alternative is to draw it out in dribs and drabs from the ATM....

My partner has had the same probs with HSBC.

Who runs things these days, the customer or the company? Silly question!!!
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sherbert
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Re: Abbey - 0551 numbers
Reply #9 - Jul 8th, 2008 at 2:04pm
 
Read this...   http://forums.moneysavingexpert.com/showthread.html?t=440649

I think about half way down should answer your question.
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Dave
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Re: Abbey - 0551 numbers
Reply #10 - Jul 8th, 2008 at 2:48pm
 
Fusion wrote on Jul 8th, 2008 at 1:14pm:
Do 05xx numbers route to an 01 or 02 the same as an 08xx does?

I guess the answer is probably no because of the type of line (VoIP) they are used for.
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« Last Edit: Jul 8th, 2008 at 2:51pm by Dave »  
 
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NGMsGhost
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Re: Abbey - 0551 numbers
Reply #11 - Jul 12th, 2008 at 9:25pm
 
Dave wrote on Jul 8th, 2008 at 2:48pm:
I guess the answer is probably no because of the type of line (VoIP) they are used for.


Surely we have also previously established that the final destination point of some 084/7 numbers is a voip computer destination and not a geographic 01/02 phone number though. Huh Undecided
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Dave
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Re: Abbey - 0551 numbers
Reply #12 - Jul 12th, 2008 at 9:51pm
 
NGMsGhost wrote on Jul 12th, 2008 at 9:25pm:
Surely we have also previously established that the final destination point of some 084/7 numbers is a voip computer destination and not a geographic 01/02 phone number though. Huh Undecided

Unless someone who knows first hand how this works, then we cannot be certain and we can speculate until the cows come home.

I am given to understand that all 08 numbers have underlying geographical numbers - that come second hand from Ofcom.

The 'translation' of the 08xx number takes place on the network which operates it. It is obviously therefore reasonable to assume that all do not have to operate in the same way.
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Re: Abbey - 0551 numbers
Reply #13 - Jul 13th, 2008 at 10:17pm
 
Ah, but surely the destination of/for the translation can be a soft number? After all, I have done that for clients with 080X numbers.
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Re: Abbey - 0551 numbers
Reply #14 - Jul 14th, 2008 at 1:06am
 
Tanllan wrote on Jul 13th, 2008 at 10:17pm:
Ah, but surely the destination of/for the translation can be a soft number? After all, I have done that for clients with 080X numbers.


I also thought there were a fair few 084/7 numbers where nobody on this site had managed to find a geographic alternative 01/02 phone number for the simple reason that no such alternative exists and that the call only terminates on a computer based switch.
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