http://www.ofcom.org.uk/telecoms/groups/nts_focus/notes/nts1505200807|07|08
NTS Focus Group – 15 th May 2008 – 2.00 pm OfcomAgenda item (1) - Introductions Attendance:
Kath Embleton
BT
Sean Hartley
BT
Bart Van Besien
Call Sciences 192 Global
Laurent Pariat
C&W (Chair, standing-in for Justin Hornby)
Andrew Monk
CPW
Christine Roberts
Colt
Will Goodall
Flextel
Invomo
Andy Martin
IV Response
Clive Hillier
Ofcom
Dirmuid Jennings
Reality Telecom
John Lockyer
Teamphone
Sandra Reid
Virgin Media
On the phone:
Lesa Green
KCom
Stephen Pang
QS Com
Colin Scott
Thus
Ann McCardle
Verizon
Other?
Apologies:
Justin Hornby
C&W
Geoff Brighton
Ofcom
Agenda (2): Update / progress report on the current 'live' NTS related consultations / investigations: (Ofcom/All) Review of Regulation of Premium Rate Services
Ofcom hopes to publish its consultation in June 2008.
NCCN 500 investigation / NTS call termination market review
Clive indicated that the case team was still working through the respondents’ comments.
General Condition 14 Enforcement Programme
Clive stated that the enforcement programme was ongoing and that the case team was reviewing responses to section 135 requests sent to a number of operators.
Will Goodall and Andy Martin both raised concerns about the level of compliance despite earlier enforcement activity by Ofcom. Will stated that he will be writing to David Stewart about his concerns.
Stephen Pang gave examples of other pricing transparency problems, namely: a) surcharge of PRS by one mobile operator and b) exclusion from call bundles of certain 01 and 02 numbers, used for indirect access, and some 0844 numbers by another, as stating that in both cases the tariffs were not readily available on their website and was subject to changes without notice.
Clive proposed to flag these instances to Ofcom’s Consumer Policy team.
...