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Caxton FX card customer services (Read 4,628 times)
littlecat
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Caxton FX card customer services
Jul 17th, 2008 at 9:22pm
 
0845 222 2639
This company provides prepaid holiday money (euro or dollar) charge card.
Their customer service line and lost and stolen line outside office hours redirects to an overseas call centre which cannot help you reload the card out of office hours.
The website does provide a UK number 0207 201 0526 for calling from overseas but that too redirects to the call centre
Any help getting a UK bases person who has access to your account would be appreciated. I did it once but it seems they have outsourced now.
Thanks

~ Edited by Dave: Thread title amended
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« Last Edit: Jul 18th, 2008 at 5:29pm by Dave »  
 
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jgxenite
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Help us to help you -
read the instructions!!

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Re: CaxtonFX card customer services
Reply #1 - Jul 17th, 2008 at 10:36pm
 
If the 0845 and 020 numbers won't allow you to top up your card outside of hours, then you won't be able to do it. Sorry.
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I don't mind helping you with your request as long as you read the instructions!
 
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