SAYNOTO0870.COM - Freesat 0845 313 0052

brynt Newbie Offline Posts: 6	Freesat 0845 313 0052 Aug 11^th, 2008 at 1:32pm Has anyone got a geographical number for Freesat 0845 313 0052 ?
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Freesat 0845 313 0052 Reply #1 - Aug 11^th, 2008 at 1:39pm Please read the instructions.
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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Freesat 0845 313 0052 Reply #2 - Aug 11^th, 2008 at 1:45pm This is their telephone number for the registered office......Freesat (UK) Ltd Tel: (020) 7580 1859
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brynt Newbie Offline Posts: 6	Re: Freesat 0845 313 0052 Reply #3 - Aug 11^th, 2008 at 1:51pm Thanks Sherbert. I did manage to find that number, but its been 'temporarily out of order' for some time. There must be a number that works, else how does the company operate?
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brynt Newbie Offline Posts: 6	Re: Freesat 0845 313 0052 Reply #4 - Aug 11^th, 2008 at 2:03pm Thanks jgxenite. A search doesn't help, as there are only references to Sky's Freesat service. The number I require is for the BBC & ITV's joint venture, also called 'Freesat' confusingly.
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DaveM

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Du vin, du pain, du
Ibuprofen ¡

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Re: Freesat 0845 313 0052
Reply #5 - Aug 11^th, 2008 at 8:01pm

I don't think that jgxenite is referring to the

Search

part of the instructions.

He is indicating that it would be nice to GET SOME MORE USEFUL INFORMATION WITH WHICH TO WORK !!! Undecided

(and YES, I am shouting !!)

How the hell you expect us to work with next to nothing is beyond me. Some of us are exceptionally vigillant & can find a needle in a haystack, but it's really nice to have some idea as to where the bl00dy thing is, etc. to start with !! Roll Eyes

Please take NOTE. You have been warned for the next time.

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It stops hurting when I stop banging it against the wall !!

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brynt

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Re: Freesat 0845 313 0052
Reply #6 - Aug 12^th, 2008 at 8:56am

Deepest apologies to all who work very hard here at SAYNOTO0870 for my failure to read the instructions all the way to the bottom, and consequently not to follow them. I make no excuses.

This website is highly appreciated, and people like myself who use it should value it enough to follow the instructions.

Thank you for quite properly putting me to rights, although I probably won't be putting in any more requests.

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brynt

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Re: Freesat 0845 313 0052
Reply #7 - Aug 12^th, 2008 at 9:24am

Notwithstanding my apology above, which I'm in no way withdrawing, I would like to know, Dave, why you have chosen to 'ball me out' so publicly here? I've just read the last 30 or so requests in this Forum, & several of them have not provided any more information than I, in my ignorance, did, and which I'm sure, they in their ignorance did also. Those requests were not given such abrupt, and rude treatment, by yourself or by other moderators here.

Please, if you are incensed by users of this site being inconsiderate, as I was, do at least have a level playing field and treat everyone the same, and not single out an individual, perhaps because you chose to get out of bed on the wrong side yesterday morning.

I studied the Freesat website very carefully, and no address for the company is provided there, only the 0845 number, so I couldn't provide one, but that isn't an excuse for not having stated that I had done several searches and found a number that didn't work.

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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Freesat 0845 313 0052 Reply #8 - Aug 12^th, 2008 at 10:10am The address for Freesat is.... PO Box 6296 London W1A 3FF Registered office... 4th Floor 58-60 Berners Street London W1T 3NQ
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Dave

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Re: Freesat 0845 313 0052
Reply #9 - Aug 12^th, 2008 at 12:37pm

brynt, I apologise for the tone of DaveM's response. Members should be advised of what to do in a polite manner. I hope this will not detract too much from your opinion of the website and forum or stop you contributing.

On the subject of an alternative for Freesat, perhaps the call centre is outsourced. I have drawn a blank thus far on who it might be.

Maybe "Freesat" is not living on this planet or even in its atmosphere... Roll Eyes

Quote:

How much does it cost to call freesat on 0845 313 0052?

An 0845 number is charged at the customer’s equivalent local rate when calling from a BT landline and potentially higher if calling from a mobile or another provider. There is no standard cost that we can provide for the cost of the call as it depends on the customer’s calling plan.

If it's the BBC, then perhaps it is run by Capita.

The number prefix 0845 313 is allocated to News Optimus Limited which is part of BSkyB Group plc.

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« Last Edit: Aug 12^th, 2008 at 12:42pm by Dave »

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brynt Newbie Offline Posts: 6	Re: Freesat 0845 313 0052 Reply #10 - Aug 12^th, 2008 at 12:53pm Thank you, Dave, for the apology, & sherbert for finding Freesat's address. This is an excellent website, and you all deserve medals for providing such a service!! I will certainly keep on using it
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Dave

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Re: Freesat 0845 313 0052
Reply #11 - Sep 2^nd, 2008 at 9:35am

Dave wrote on Aug 12^th, 2008 at 12:37pm:

Maybe "Freesat" is not living on this planet or even in its atmosphere... Roll Eyes

Quote:

How much does it cost to call freesat on 0845 313 0052?

An 0845 number is charged at the customer’s equivalent local rate when calling from a BT landline and potentially higher if calling from a mobile or another provider. There is no standard cost that we can provide for the cost of the call as it depends on the customer’s calling plan.

The rubbish about Freesat's 0845 telephone number being "charged at the customer’s equivalent local rate when calling from a BT landline" is still on its website. Perhaps someone would like to report it to Trading Standards or maybe contact the managing director, Emma Scott. Details here - telephone and fax numbers are 0844, naturally. Roll Eyes

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tommy24 Newbie Offline Posts: 40	Re: Freesat 0845 313 0052 Reply #12 - Oct 13^th, 2009 at 7:40pm does anyone know the number (01 or 02) for the call centre for freesat, cause its not 02071566066.
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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Freesat 0845 313 0052 Reply #13 - Oct 13^th, 2009 at 7:47pm According to www.192.com 020 7580 1859 Fourth Floor Epatra House, 58-60 Berners Street, West Central, London, W1T 3NQ
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tommy24 Newbie Offline Posts: 40	Re: Freesat 0845 313 0052 Reply #14 - Oct 14^th, 2009 at 11:11am When you try and ring that number 020 7580 1859 it says that persons phone is off and you cant connnect to the number
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