SAYNOTO0870.COM - TheHut.com (Sendit.com, Zavvi.com and others)

AliP Newbie Offline Posts: 3	TheHut.com (Sendit.com, Zavvi.com and others) Aug 13^th, 2008 at 11:17am Not sure if this is where I should post this. But does anyone have an alternative number for sendit.com tried the belfast number but need to speak to accounts which have now moved to uk. The number they gave me was 08448010311, does anyone have an alternative number please. ~ Edited by Dave: Thread title amended
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sherbert

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Re: Alternative number for sendit.com
Reply #1 - Aug 13^th, 2008 at 11:41am

Sendit.com is a trading name for,

Guco IS Ltd., PO Box 191, Ruettes House, Ruettes Brayes, St. Peter Port, Guernsey, GY1 1EW.

However, I do not seem to be able to track a telephone number. It does seem strange there is no other address on their web site, not even an address to send anything back to them.....very perculiar. They only seem to want customers to contact them this way........

https://www.sendit.com/sendit/login.jsp?skeletonAccount=true

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Dave

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Re: Alternative number for sendit.com
Reply #2 - Aug 13^th, 2008 at 11:45am

What address(es) do you have for them? For example, returns address, address on invoices etc.

Whois sendit.com (look-up of registration information for the web address):

Quote:

Registrant:
BlackStar Associates Limited
21 Alfred Street
Belfast Antrim BT2 8ED
UK
Domain Name: SENDIT.COM
Administrative Contact:
Young simon@sendit.com

Sendit.com Ltd.
42 The Cutts
Dunmurry
Belfast Northern Ireland BT17 9HN
UK
44 2890 430430 fax: 44 2890 430460
Technical Contact:
BlackStar Associates ian@blackstar.co.uk

21 Alfred Street
Belfast Antrim BT2 8ED
UK
44 2890 509000

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AliP Newbie Offline Posts: 3	Re: Alternative number for sendit.com Reply #3 - Aug 13^th, 2008 at 12:07pm i have found an address to send cheques to: Meridian HOuse, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA. But can't seem to trace a number. Will do as you suggest and look up the who is. Thanks
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irrelevant

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Re: Alternative number for sendit.com
Reply #4 - Aug 13^th, 2008 at 12:34pm

Hmm.. Postcode is for a big business park. The 2007 park directory (pdf) shows an Aquilo plc at Meridian house, and an 01606 telephone number but their website looks to have been taken over by a cybersquatter, so that probably means they've gone belly up, hence sendit having that address now. Nothing showing in google up for sendit or guco in the area yet unfortneately.

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Dave

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Re: Alternative number for sendit.com
Reply #5 - Aug 13^th, 2008 at 3:17pm

irrelevant wrote on Aug 13^th, 2008 at 12:34pm:

Hmm.. Postcode is for a big business park. The 2007 park directory (pdf) shows an Aquilo plc at Meridian house, and an 01606 telephone number but their website looks to have been taken over by a cybersquatter, so that probably means they've gone belly up, hence sendit having that address now. Nothing showing in google up for sendit or guco in the area yet unfortneately.

Companies House website shows Aquilo Plc is in administration.

A quick search of the internet reveals several companies in Meridian House.

However, Googling "cw9 7ra" sendit reveals one result which is a thread on AV Forums. It's about where to buy the Spiderman Trilogy. Someone says that Asda Entertainment is operated by The Hut.

By coincidence, someone suggests SendIt.com, although it appears that no-one has connected the two.

From The Hut's about page:

Quote:

Based in Northwich, Cheshire, thehut.com runs e-commerce operations for major retailers. For example, we built Asda's online retail site and manage the associated retail services, including negotiations with suppliers.

And....
Quote:

Alongside TheHut.com's own highly successful online retail site we run white label website's for a number of other retailers including ASDA, DSGi group and LOVEFiLM. We believe in investing in people and have developed a superb team of individuals with an unrivalled depth and breadth of specialist sector knowledge.

There is a number in our database for The Hut customer care, 01606 338184.

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« Last Edit: Aug 13^th, 2008 at 3:18pm by Dave »

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AliP Newbie Offline Posts: 3	Re: Alternative number for sendit.com Reply #6 - Aug 13^th, 2008 at 9:38pm Many thanks for everyones efforts.
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Dave

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Re: Alternative number for sendit.com
Reply #7 - Aug 13^th, 2008 at 9:59pm

Following on from 01606 338184 we have:

180 Boots helpline
181 Asda Entertainment (alternative for 0845 3666977)
182 "Send It. Thank you very much."
183 Dixons helpline (alternative to 0845 206 0185)
184 The Hut Entertainment
185 PC World helpline (alternative to 0845 200 2859)

Numbers below have a redirection network message to another 01606 number.

I think the guy on 182 is saying "Send It", so you could try that one.

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« Last Edit: Aug 13^th, 2008 at 10:20pm by Dave »

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flyingflea

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Zavvi Customer Services
Reply #8 - Sep 29^th, 2009 at 12:45pm

Does anyone have an alternative number for Zavvi.co.uk? The number on their website is 08442640702 but the 020 3249 3000 listed on here does not work.

This is their full address:

zavvi.co.uk Ltd, Meridian House, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA

I need to ring them about a problem I am having with their digital gift vouchers.

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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Zavvi Customer Services Reply #9 - Sep 29^th, 2009 at 12:59pm I thought Zavvi went into administration in January see here http://news.bbc.co.uk/1/hi/business/7817531.stm Have they started up again?
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flyingflea Newbie Offline Posts: 6	Re: Zavvi Customer Services Reply #10 - Sep 29^th, 2009 at 1:03pm I think the stores have but the online side of things have been bought out (possibly by the Hut as they share the same address)
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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Zavvi Customer Services Reply #11 - Sep 29^th, 2009 at 1:21pm If that is the case, then according to www.192.com there is this number for The Hut Holdings Ltd Meridian House, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA 01606 334 077
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flyingflea Newbie Offline Posts: 6	Re: Zavvi Customer Services Reply #12 - Sep 29^th, 2009 at 1:23pm Thanks for looking but that number doesn't work either
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flyingflea Newbie Offline Posts: 6	Re: Zavvi Customer Services Reply #13 - Sep 29^th, 2009 at 1:32pm Don't worry, looks like lots of places are operated by thehut.com and I've managed to get through to Zavvi via one of them.
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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Zavvi Customer Services Reply #14 - Sep 29^th, 2009 at 1:34pm So have you got a number we can add to the database?
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