I have used superbreaks.com for a few years, using its alternative number formnerly 01904679999 (based in York). However of late, the same has unobtainable tone, with message of change to "08712213366".  Trouble is, when I last booked a hotel using the new number on my 02 Mobile; it cost for around 25 mins an amazing £8 !!!; i.e. 35 p per min.

I have asked Superbreaks for an alternative std number; but they say no      

So, do I stop using Superbreaks or does anyone have an alternative number?

Help please.

The name is Superbreak.com rather than Superbreaks.com, although they have both domains.

A search of the database for reveals several entries which identifies it as part of Holidaybreak.

A search of reveals more entries for the company, a number of which are 01904 ones.

Please let us know which one deals with your query best. It is probable that they have switched from 0870 to 0871, as the contact page would suggest. Our database lists 0870 numbers for them.

It is unlikely that the geographical numbers haven't changed, so look at the "Other Information" column to see what the number is for and let us know which is best so we can amend the entry with the 0871 number.

A check of numbers we have for Holidaybreak (and Summerbreak) reveals the following which have been disconnected and a give network redirection message to a 0871 number:

• 01904 689633 redirects to 0871 221 2696
  was alternative for AirportHotelBooking.co.uk who's number was 0870 0434299. The website still shows these 0870/01904 numbers.
• 01904 679999 redirects to 0871 221 4444
  was alternative for Superbreak bookings
• 01904 628992 redirects to 0871 221 3366
  also bookings
• 01904 620033 redirects to 0871 221 3344
  was alternative for TheatreBreak
• 01904 620101 redirects to 0871 221 3636
  Superbreak group bookings
• 01904 689611 redirects to 0871 221 2828
  Superbreak Europe and beyond, hotels & self catering
• 01904 641642 redirects to 0871 221 1515

I don't believe that any of these numbers are (were) part of a block of direct dialling in numbers. The address given on the contact page as:

Eboracum Way
York
YO31 7RE

I believe that this is just out of the city centre off of Heworth Green where there is a lot of development going on which includes the building of many flats. This post code and Eboracum Way does even appear on the map yet.


We are therefore looking for clues as to the block of numbers they are now using.

What a result team!   The whois  01904 436043 number is answered by a receptionist, who, when asked to make a booking, says "Oh, am afraid this is the internet marketing section; but I will transfer you to the bookings section"; and she does!; and it won't cost £8 from my o2 mobile, as its a landline 

Thanks and please enter this number as the latest on the index database.

Doobie Doo

Indeed, 01904 436001 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9  goes straight to the Superbreak booking service, save the 09 is apparently intended to be via National Express       If you try 10 on the end it is answered by Alton Towers. Hence the block for superbreaks is 0190400 1 to 9 

Please enter these on the index.

Thanks