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SAYNOTO0870.COM › Main Forum › Geographical Requests › Westfalia

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Westfalia (Read 6,874 times)

baz5 Newbie Offline Posts: 1 Somerset Gender:	Westfalia Sep 25^th, 2008 at 10:41am Hi. Has anyone found a normal number for Westfalia Tools, Devon, PL21 0TP, tel 0844 557 5070 ?
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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Westfalia Reply #1 - Sep 25^th, 2008 at 11:30am I have found this, but not sure if it is the same as what you are looking for..................... WESTFALIA UK LIMITED ST ALBANS HOUSE ST ALBANS ROAD STAFFORD ST16 3DP 01785 226 888
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irrelevant Senior Member Offline Posts: 409	Re: Westfalia Reply #2 - Sep 25^th, 2008 at 2:16pm This page offers 0800 083 5070 as a contact number. Use a dial-through number if calling from a mobile, of course.
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goldnutmeg

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Posts: 3

Westfalia mail order
Reply #3 - Jan 25^th, 2010 at 2:38pm

Hi Everyone!

My first posting, so hope I do this right! Really appreciate this website!

0844 557 5070 (I do have a telephone number 01626 831234 but it keeps cutting out when I try to use it
)

•Who is the company?

The company is Westfalia at http://www.westfalia.net

•What is the nature of your call? Customer services, complaints, new business etc.

Customer Services/new order (see below)

•Where is the company based? A full address is always useful.

8 Fairfax Road
Newton Abbot
TQ12 6UD

•Why do you want to contact them?

I ordered some goods. They didn't tell me that one of the goods was not available and, if I had known, I probably would have cancelled the full order. They then offered to send a new version of the product which is slightly more expensive postage free. However they told me I had to phone up to order as they can't offer the postage free option through the internet. I have a monthly inclusive telephone package and 0844 numbers aren't included.

Thanks so much for any help anyone can give me!

« Last Edit: Jan 25^th, 2010 at 2:41pm by goldnutmeg »

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Dave

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Posts: 9,902
Yorkshire
Gender: male

Re: Westfalia
Reply #4 - Jan 25^th, 2010 at 8:05pm

goldnutmeg wrote on Jan 25^th, 2010 at 2:38pm:

The company is Westfalia at http://www.westfalia.net

[…]

Hi and welcome to SAYNOTO0870.COM.

I have joined your posting to the existing thread we have on Westfalia.

The 0844 number posted in September 2008 is the same as it uses today, although the address is different. sherbert found a Stafford address and phone number, 01785 226 888, which is answered as "Westfalia UK Limited" with menu options, 1 to place an order and 2 for technical support. This is not the same IVR (menu) as is on the 0844 number.

However, the 0800 083 5070 number offered by irrelevant answers with exactly the same IVR as the 0844 number, so I believe it is an exact match.

Further digging with a search of the 192.com Business Directory for businesses in TQ12 6UD returns some at 8 Fairfax Road:

BASKET
Phone number: 0844 854 7777
Fax: 0844 854 1111
The entry also has a link to www.presentsformen.co.uk Presents for Men is listed in the database with alternative 01626 831204 and a note to say it is operated by M&G Presents Ltd.
EMP Mail Order UK Ltd
No phone/fax numbers given
Website: www.emp-online.co.uk
London & Devonshire Trading Ltd
No phone/fax numbers or website given
Client Base Fulfilment Services
Tel: 01626 836 796
Fax: 01626 836 798
Clientbase Ltd
Phone number: 01626 833 868
Phone number: 01626 836 758
Phone number: 01626 833 558

Some entries don't give the unit number, so there may be others that I haven't picked up on.

Clientbase Fulfilment is a fulfilment company (the name rather gives it away!) and its website lists a number of clients, including Westfalia:
http://clientbasefulfilment.co.uk/clients/

An old thread on Clientbase Fulfilment is here.

I am interested to find out whether the 01785 number is a suitable alternative, so if you try it, do let me know.

Whatever you try, please post feedback here. I will add any suitable alternatives to the database for others to use.

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