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03 numbers are bad you broke the website (Read 36,344 times)
NGMsGhost
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Re: 03 numbers are bad you broke the website
Reply #30 - Nov 6th, 2008 at 4:28pm
 
jrawle wrote on Nov 6th, 2008 at 4:10pm:
although if you want a decent broadband service, you have to have a PSTN line


Are you saying that Virgin Media don't offer a decent cable broadband service then?

There are plenty who would not agree with you on that point.

Their ADSL service is the one that's heavily panned and that is provided via a BT landline.
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Heinz
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Re: 03 numbers are bad you broke the website
Reply #31 - Nov 6th, 2008 at 4:32pm
 
Dave wrote on Nov 6th, 2008 at 2:40pm:
I took it that the OP was saying that 0845 calls cost 0.5p/min during the daytime via 18185's non-BT dial-through numbers (either 020 or 0808).

He was.

And is.

4p connection + ½p per minute AT ANY TIME.
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« Last Edit: Nov 6th, 2008 at 6:35pm by Heinz »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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jrawle
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Re: 03 numbers are bad you broke the website
Reply #32 - Nov 6th, 2008 at 5:30pm
 
NGMsGhost wrote on Nov 6th, 2008 at 4:28pm:
Are you saying that Virgin Media don't offer a decent cable broadband service then?

Don't get me started. If you actually want to make use of the high speeds they promote, you get throttled after ridiculously low limits. That's if you get it in the first place. Also, if anything goes wrong, the customer services are useless, and blame anything other than their service. And during the period I was with Virgin, customer services was only via a 25p/min line, which I declined to call.

Since leaving Virgin, I have a service that's 6.5 times as fast for the same price, with freephone or e-mail support and no stupid limits or throttling!
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NGMsGhost
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Re: 03 numbers are bad you broke the website
Reply #33 - Nov 6th, 2008 at 6:28pm
 
jrawle wrote on Nov 6th, 2008 at 5:30pm:
Don't get me started. If you actually want to make use of the high speeds they promote, you get throttled after ridiculously low limits. That's if you get it in the first place. Also, if anything goes wrong, the customer services are useless, and blame anything other than their service. And during the period I was with Virgin, customer services was only via a 25p/min line, which I declined to call.

Since leaving Virgin, I have a service that's 6.5 times as fast for the same price, with freephone or e-mail support and no stupid limits or throttling!


OK but was that their cable or their ADSL service.  Its an established fact that Virgin ADSL is a completely useless service that almost no one (apart from derrick that is) seems to be happy with.

Most feedback I have heard on Virgin cable suggest less unhappiness but perhaps you are a heavy tv program downloader?

Personally I'm with adsl24.co.uk, an Entanet ISP, as I live on a rural exchange and have no cable or LLU options.  I'm happy with everything about the service apart from the price as it seems to cost at least £5 per month more than I think I should be paying.
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jrawle
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Re: 03 numbers are bad you broke the website
Reply #34 - Nov 6th, 2008 at 9:49pm
 
NGMsGhost wrote on Nov 6th, 2008 at 6:28pm:
OK but was that their cable or their ADSL service.  Its an established fact that Virgin ADSL is a completely useless service that almost no one (apart from derrick that is) seems to be happy with.

Most feedback I have heard on Virgin cable suggest less unhappiness but perhaps you are a heavy tv program downloader?

Cable. The limit then was a meagre 350MB a night! Just downloading updates for you operating system or browsing some photo albums can take you over that limit. And you only need to watch one programme from iPlayer to be in trouble.
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derrick
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Re: 03 numbers are bad you broke the website
Reply #35 - Nov 8th, 2008 at 10:36am
 
Dave wrote on Nov 6th, 2008 at 2:40pm:
derrick wrote on Nov 6th, 2008 at 2:32pm:
Dave wrote on Nov 5th, 2008 at 8:50pm:
I don't know how you pay 0.5p/min to 0845 during the daytime. I think any provider offering such a rate is likely to be making a loss.


.


http://forums.moneysavingexpert.com/showpost.html?p=5357468&postcount=59




0845-----------Weekday- Evening---Weekend

BT -------- 7p + 2p/min. -½p/min.--2p/½p/min. (BT's Day/Evening prices apply weekends too)
18185------ 5p + 3p/min. -½p/min.- -½p/min.
08081703703 4p + ½p/min.--½p/min.- -½p/min. (This is 18185's freephone gateway number)

That's 4p/min during the daytime and 0.5p/min during the evening and weekend. I took it that the OP was saying that 0845 calls cost 0.5p/min during the daytime via 18185's non-BT dial-through numbers (either 020 or 0808).


They do, the 4p you refer to is the connection charge. At all times using the 0808 number, calls to 0845 cost ½p per minute, the cut and paste did not work to well in my previous post, but if you click on the link it shows the prices clearly.

0845-----------              Weekday-      Evening--     Weekend
BT --------      7p +           2p/min. -      ½p/min.--    2p/½p/min. (BT's Day/Evening prices apply weekends too)
18185------    5p +           3p/min. -       ½p/min.- -   ½p/min.
08081703703 4p +     ½p/min.--   ½p/min.-- ½p/min. (This is 18185's freephone gateway number)
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derrick
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Re: 03 numbers are bad you broke the website
Reply #36 - Nov 8th, 2008 at 10:47am
 
NGMsGhost wrote on Nov 6th, 2008 at 6:28pm:
OK but was that their cable or their ADSL service.  Its an established fact that Virgin ADSL is a completely useless service that almost no one (apart from derrick that is) seems to be happy with.
.



Don't know why you are singling me out? There must me 10s, if not 100s, of thousands of people who are happy with virgin, otherwise your quote; - " Virgin ADSL is a completely useless service that almost no one (apart from derrick that is) seems to be happy with." cannot hold water!

It suits me, (and others), for the needs that I require, I don't download vast quantities from the web and the £9.99 a month I pay for 2mg speed and 3gb download, plus free phone calls evening and weekends is adequate for what I do.
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Dave
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Re: 03 numbers are bad you broke the website
Reply #37 - Nov 8th, 2008 at 1:10pm
 
derrick wrote on Nov 8th, 2008 at 10:36am:
Dave wrote on Nov 6th, 2008 at 2:40pm:
derrick wrote on Nov 6th, 2008 at 2:32pm:
Dave wrote on Nov 5th, 2008 at 8:50pm:
I don't know how you pay 0.5p/min to 0845 during the daytime. I think any provider offering such a rate is likely to be making a loss.


.


http://forums.moneysavingexpert.com/showpost.html?p=5357468&postcount=59




0845-----------Weekday- Evening---Weekend

BT -------- 7p + 2p/min. -½p/min.--2p/½p/min. (BT's Day/Evening prices apply weekends too)
18185------ 5p + 3p/min. -½p/min.- -½p/min.
08081703703 4p + ½p/min.--½p/min.- -½p/min. (This is 18185's freephone gateway number)

That's 4p/min during the daytime and 0.5p/min during the evening and weekend. I took it that the OP was saying that 0845 calls cost 0.5p/min during the daytime via 18185's non-BT dial-through numbers (either 020 or 0808).


They do, the 4p you refer to is the connection charge. At all times using the 0808 number, calls to 0845 cost ½p per minute, the cut and paste did not work to well in my previous post, but if you click on the link it shows the prices clearly.

0845-----------              Weekday-      Evening--     Weekend
BT --------      7p +           2p/min. -      ½p/min.--    2p/½p/min. (BT's Day/Evening prices apply weekends too)
18185------    5p +           3p/min. -       ½p/min.- -   ½p/min.
08081703703 4p +     ½p/min.--   ½p/min.-- ½p/min. (This is 18185's freephone gateway number)


I think both of us are wrong! Heinz, perhaps you can review your advice.


0845 calls with 18185 via the 18185 prefix from BT lines is 3p/min weekday daytime (Mon-Fri 6am-6pm) and 0.5p/min during evenings and weekends (all other times). Connection fee is 5p.


0845 calls with 18185 via the 020/0808 dial-through numbers is 3p/min weekdays (daytime and evening) and 1p/min at weekends. Connection fee is 4p.
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derrick
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Re: 03 numbers are bad you broke the website
Reply #38 - Nov 8th, 2008 at 1:56pm
 
Dave wrote on Nov 8th, 2008 at 1:10pm:
derrick wrote on Nov 8th, 2008 at 10:36am:
Dave wrote on Nov 6th, 2008 at 2:40pm:
derrick wrote on Nov 6th, 2008 at 2:32pm:
Dave wrote on Nov 5th, 2008 at 8:50pm:
I don't know how you pay 0.5p/min to 0845 during the daytime. I think any provider offering such a rate is likely to be making a loss.


.


http://forums.moneysavingexpert.com/showpost.html?p=5357468&postcount=59




0845-----------Weekday- Evening---Weekend

BT -------- 7p + 2p/min. -½p/min.--2p/½p/min. (BT's Day/Evening prices apply weekends too)
18185------ 5p + 3p/min. -½p/min.- -½p/min.
08081703703 4p + ½p/min.--½p/min.- -½p/min. (This is 18185's freephone gateway number)

That's 4p/min during the daytime and 0.5p/min during the evening and weekend. I took it that the OP was saying that 0845 calls cost 0.5p/min during the daytime via 18185's non-BT dial-through numbers (either 020 or 0808).


They do, the 4p you refer to is the connection charge. At all times using the 0808 number, calls to 0845 cost ½p per minute, the cut and paste did not work to well in my previous post, but if you click on the link it shows the prices clearly.

0845-----------              Weekday-      Evening--     Weekend
BT --------      7p +           2p/min. -      ½p/min.--    2p/½p/min. (BT's Day/Evening prices apply weekends too)
18185------    5p +           3p/min. -       ½p/min.- -   ½p/min.
08081703703 4p +     ½p/min.--   ½p/min.-- ½p/min. (This is 18185's freephone gateway number)


I think both of us are wrong! Heinz, perhaps you can review your advice.


0845 calls with 18185 via the 18185 prefix from BT lines is 3p/min weekday daytime (Mon-Fri 6am-6pm) and 0.5p/min during evenings and weekends (all other times). Connection fee is 5p.


0845 calls with 18185 via the 020/0808 dial-through numbers is 3p/min weekdays (daytime and evening) and 1p/min at weekends. Connection fee is 4p.


To be honest, I just quoted from Heinz thread on MSE, but on checking the 18185 website you are correct with the pricing, 3p weekdays, 1p weekends, so maybe Heinz can update his thread  Wink
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