ragebe wrote on Jul 8
th, 2010 at 10:21am:
jrawle wrote on Nov 25
th, 2008 at 4:58pm:
sherbert wrote on Nov 25
th, 2008 at 4:38pm:
03 calls should be cheaper than 08 numbers.
No they shouldn't, they should be the same as geographical calls. With BT, geographical calls are 4p/min in the daytime, but 0845 calls only cost 2p/min. Many people will need to call their bank during the daytime. I think providing two numbers is the best solution, although I'd prefer to see 0800 and geographical as the two options!
This isn't quite correct. BT allow it's residential customers to have 08xx numbers as part of their calls package, meaning that if you put the Lloyds number 0845 3 000 000 into your calling plan, you can call that number, speak for 59 minutes, hang up, re-dial and speak for another 59 minutes and so on, at no charge.
Hi and welcome to SAYNOTO0870.COM. I would like to pick on a few points you've made.
Firstly, the quoted posting was made in November 2008, prior to 0845 calls becoming inclusive on BT Calling Plans. That change was made a couple of months later in January.
Calls to 0845 and 0870 numbers are part of BT's inclusive plans; 0843, 0844, 0871 and 0872 numbers are not (0800 and 0808 numbers are free to caller anyway).
On 1 August 2009, the revenue share support (premium or subsidy to receivers) was removed from 0870 numbers, which means that telephone call providers (the telcos we make our calls with) no longer incur a premium charge to connect those calls. BT, its subsiduary Plusnet, and Talk Talk no charge 0870 calls on the same terms as 01/02/03 ones (making them inclusive where applicable).
ragebe wrote on Jul 8
th, 2010 at 10:21am:
0845 call charges vary depending on the operator. BT charge 1, 2, 3, 4, 5 pence per minute or 5p per call. Other line operators don't adopt this approach (but no reason why we can't all write to our telephony providers and ask them to give us free calls, same as BT)
Unlike 0870 calls, 0845 calls still incur a premium for telephone call providers to connect; around 1 pence per minute during the daytime. This is far lower than most 0843/4 and all 0871/2 numbers.
Thus, charging calls that include a premium at the same rate as ones that don't is not a good way forward. By "same rate", I also mean calls being inclusive or zero fee where applicable.
Why, you might ask? The inter-operator costs imposed on call retailers to connect calls will be passed back to customers (callers). If the cost of ringing premium numbers is brought down and aligned with those of non-premium (geographic/03) numbers, then telcos will increase retail charges elsewhere to compensate. The other effect will be that more organisations will adopt these numbers because their service users (callers) won't pay more, but they will benefit from subsidy.