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SAYNOTO0870.COM › Main Forum › Geographical Requests › International Rail (also ItaliaRail)

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International Rail (also ItaliaRail) (Read 17,377 times)

johngr Newbie Offline Posts: 5	International Rail (also ItaliaRail) Feb 25^th, 2009 at 7:13pm I am looking for a number for Italia Rail 0871 231 0798, address Ropley, Hampshire SO24 0BY.
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lompos Supreme Member Offline Posts: 791	Re: Number for Italia Rail Reply #1 - Feb 25^th, 2009 at 7:32pm The name of the company is Rail Choice. Try 01582 752 752 and please report back.
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johngr Newbie Offline Posts: 5	Re: Italia Rail/RailChoice (International Rail) Reply #2 - Feb 26^th, 2009 at 10:05am The number you found for Rail Choice works but they no longer do rail - two years and their web site is not updated! They tell me I now want International Rail at 0870 165 7300 and International Rail's web page tells me to call 08700 841410. Can you give me any further information?
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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Italia Rail/RailChoice (International Rail) Reply #3 - Feb 26^th, 2009 at 10:25am Try 01962 773 646 and let us know how you got on.
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lompos

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Re: Italia Rail/RailChoice (International Rail)
Reply #4 - Feb 26^th, 2009 at 10:32am

For 0870 165 7300 there is a geographic number listed in the database: 020 8659 7300

As far as the 0870 084 1410 number is concerned this is for Wandrian, a US company:

Wandrian
Chase House
GILBERT STREET
ALRESFORD
Hampshire
SO24 0BY

phone 08700841410
fax 0870 084 1410

Try the geographic number in the database and please report back

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johngr Newbie Offline Posts: 5	Re: Italia Rail/RailChoice (International Rail) Reply #5 - Feb 26^th, 2009 at 10:44am The number is not recognised. Maybe I'll just have to go with 0870?
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johngr Newbie Offline Posts: 5	Re: Italia Rail/RailChoice (International Rail) Reply #6 - Feb 26^th, 2009 at 11:47am 01962 773646 rings number unobtainable! Looks like a comprehensive system to make sure we use 0870's!
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Dave

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Yorkshire
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Re: Italia Rail/RailChoice (International Rail)
Reply #7 - Feb 26^th, 2009 at 12:32pm

The parent company in the UK is International Rail. Website: www.internationalrail.com Tel: 0870 084 1410 Fax: 0870 751 5005
Rail Choice. Website: www.railchoice.co.uk Tel: 0870 165 7300 Fax: 0870 751 5005
Italia Rail. Website: www.italiarail.co.uk Tel: 0871 231 0798 Fax: 0870 751 5005

The US parent, Wandrian, gives International Rail with the phone and fax numbers above on its contact page.

All these are at the same address, Chase House. I've listed them because when we find one alternative number, it is likely that it will lead us to the others. The local dialling code is 01962.

I believe International Rail used to use 01962 772385 which is now also not recognised. It seems that they used to have a few 01962 77xxxx numbers which I don't think were part of a block.

The 0870 and 0871 numbers they now operate are allocated to Cable & Wireless and its subsidiaries Thus Plc and Energis. C&W has two allocations in this STD code: 01962 68 (09/2004) and 01962 70 (07/1994). There are none for Thus or Energis.

« Last Edit: Feb 26^th, 2009 at 12:33pm by Dave »

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johngr Newbie Offline Posts: 5	Re: Italia Rail/RailChoice (International Rail) Reply #8 - Feb 26^th, 2009 at 11:22pm Looks like there's nowhere else to go - do you agree?
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Italia Rail/RailChoice (International Rail) Reply #9 - Feb 27^th, 2009 at 1:46am johngr wrote on Feb 26^th, 2009 at 11:22pm: Looks like there's nowhere else to go - do you agree? Never say never. But at present there is no alternative.
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grandad_badger Newbie Offline Posts: 4 Ashford Kent Gender:	Geographical number request Reply #10 - Apr 3^rd, 2015 at 1:11pm International Rail Travel Ltd. Alresford, Hants SO24 4AQ. Published number is 0871 559 1075. Any offers on a geographical number please?
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Ian01

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Re: Geographical number request
Reply #11 - Apr 3^rd, 2015 at 1:41pm

If you are contacting them about something you have already purchased, and they provide access by telephone for this, Regulation 41 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 require they provide an 01, 02 or 03 number for you to call.

Where telephone access is provided but you have to call an 084, 087 or 09 number, Regulation 41(2) gives you the right to a refund of the call costs incurred over and above whatever the call would have cost had it been made to an 01, 02 or 03 number.

The regulations came into force on 13 June 2014. Fill in their contact form and ask them to call you else provide you with a 'basic rate' telephone number to comply with the regulations.

You can also report the non-compliance to Trading Standards via the Citizen's Advice national Consumer Helpline on 0345 404 0506.

« Last Edit: Apr 5^th, 2015 at 9:47am by Ian01 »

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Dave

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Re: Geographical number request
Reply #12 - Apr 3^rd, 2015 at 2:08pm

grandad_badger wrote on Apr 3^rd, 2015 at 1:11pm:

International Rail Travel Ltd. Alresford, Hants SO24 4AQ.
Published number is 0871 559 1075. Any offers on a geographical number please?

I've had a look at this one and found this existing thread for the company.

International Rail used to operate RailChoice (www.railchoice.co.uk) but this address now redirects to the main International Rail one.

There was one verified entry in the database for RailChoice giving 0870 165 7300 => 020 8659 73**. This 020 number belongs to a company called Tech Access and I have no reason to think that it's in any way connected now.

There would appear to be two addresses for International Rail Limited: one is a physical address and the other is a PO Box:

Chase House, Gilbert Street, Ropley, Hampshire SO24 0BY

PO Box 153, Alresford, SO24 4AQ

The first is as above (from 2009), so we may still be looking for a 01962 number.

A check of BT Phone Book returns two entries:

International Rail Ltd
Tel: (01962) 772700
Chase Fm Ho Gilbert St, Ropley, Alresford, SO24 0BY

International Rail Ltd
Tel: (01962) 773625
Chase Cott Gilbert St, Ropley, Alresford, SO24 0BY

One number which I found and which might be International Rail is (01962) 773646. Please let us give feedback on which you try and how you got on in each case so as to help others looking for the same number.

« Last Edit: Apr 3^rd, 2015 at 2:14pm by Dave »

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