G7MZH
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Apologies for reopening such an old thread (though nothing has changed since then) - Google found this for me.
The call centre for Benefits Agency (or whatever they're called this week) is in Liverpool; I haven't tried but I suspect that all their numbers end up in the same place. They say (and it could be - but probably isn't - true) that there are no direct lines to any of the offices, though it's quite possible the call centre staff don't know any numbers but their own.
Regarding the address of the "Worthing Benefit Cenntre" in Crawley, it's actually a PO Box - the actual address given is in fact the Royal Mail sorting office. You might be better handing any letters to the staff in the Job Centre itself, though I think they send their internal post by three-legged donkey, judging by the time it takes.
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