I am surprised at the responses to daveBeav's post, which in my opinion was quite clear, from members who are here to help not criticise!

The database shows the following entry for 0845 603 0665

XtraWarm Admin Centre             0845 603 0665       01858 545000             Warm Front Scheme, Insurance Services.

Calling 01858 545000 gets you to a less than helpful person, who insists you call 0845 603 0665 and that he is unable to put you through! When asked if there was anywhere on line that the XtraWarm conditions were available, I was told call the number I just gave you and he put down the phone!

So clearly to help future enquirers "XtraWarm Admin Centre" should be changed to "WarmFront Admin Centre"