Are you sure you aren't out of credit on your mobile phone?

You would normally expect to get an unobtainable tone or a "the number you have dialled has not been recognised" message for a disconnected line.

I would therefore assume in this case the ability to make both incoming and outgoing calls on the line have been blocked (following your friend's notification of terminating the line) but the number has not yet been marked as permanently no longer in service.  I expect in a few weeks time the message will change to "the number you have dialled has not been recognised"

Dave...........

You just get the engaged signal...I tried that at the time.

NGMsGhost............

Thanks again.

sherbert wrote on Apr 19^th, 2009 at 4:50pm:

Perhaps it is not user/line engaged tone but network/equipment busy tone (or reorder tone). If so, then "Call Restricted" is how your mobile network indicates such a condition.

Are the two tones of equal length or is the first longer than the second?

Mobile providers normally only play tones such as not recognised, busy, unobtainable for only a few seconds. So it is natural that the "line" is reset - I presume you are referring to when you called from your mobile.

Send me the number by PM and I'll have a listen.

The number does not receive incoming calls is the message when I dialled just now from my BT line.

I called it from my Orange mobile and it gives me two long tones. This is exactly the same as when I call a busy number (I just tried calling my landline from mobile when the handset was off the hook).

However, the message (wording) on the screen of my phone says "User busy" when it is busy and "Rejected" for the number you provided.

My handset is a Samsung and I suspect that the exact wording is down to the handset manufacturer. The sound of the tone itself obviously comes from the network, apparently the mobile one rather than BT (as it is a BT number).

I am wrong on two counts:

I have just tried this using a Nokia 3330 and it appears that the tone comes from within the handset itself as it is different to the Samsung.

When I dial a number from my mobile that is "not recognised" (from a BT line), it plays a continuous single tone, a bit like number unobtainable. This does come from the network as it is the same on both Nokia and Samsung. It also does not terminate the call, not within a few seconds at least.


Some of these wordings and tones from mobiles seem unhelpful. They are not a patch on the messages given by BT.