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Cold calls from 0845 numbers (Read 34,381 times)
fedup2thebackteeth
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Cold calls from 0845 numbers
May 21st, 2009 at 1:52pm
 
Hello all,
today I received a call on my mobile from 0845 026 8990. The 'person' (and I use the term lightly) on the other end of the phone asked for me using <my official name>. He refused to tell me his name or the company he works for. I told him I wouldn't fetch <my official name> until he told me his name or his company name. As he refused to co-operate, I hung up.
I tried calling the number back, but got <number not in use>.
I find it difficult to understand the mentality of companies who refuse to tell who they are.
Is anyone else similarly hacked off with this behaviour?
In future, I'll pretend to be my mother, who is sooo scary! And I'll take a tactic from my ex-es book, which is to say I'll go and fetch the person they want and leave them hanging on for ever. Then they get a massive phone bill and I get to live my life, knowing it's one up to me!
I came here to see if I could identify the company from the number, but no joy.
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time-wasting,cold-calling,free-loading,jumped-up,self-important wastes-of-space need not bother to call me
 
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sherbert
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Re: Cold calls from 0845 numbers
Reply #1 - May 21st, 2009 at 2:01pm
 
Have a look here

http://whocallsme.com/Phone-Number.aspx/08450268990

Not an awful lot of help but they seem to think it is some phone company.



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fedup2thebackteeth
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Re: Cold calls from 0845 numbers
Reply #2 - May 21st, 2009 at 2:29pm
 
Thanks Sherbert! I posted in there too, it's so annoying, especially as I'm supposed to be ex-directory and 'protected' from cold-calls.
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time-wasting,cold-calling,free-loading,jumped-up,self-important wastes-of-space need not bother to call me
 
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sherbert
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Re: Cold calls from 0845 numbers
Reply #3 - May 21st, 2009 at 2:39pm
 
In that case report the number to the TPS and your telephone phone provider
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Dave
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Re: Cold calls from 0845 numbers
Reply #4 - May 21st, 2009 at 3:24pm
 
sherbert wrote on May 21st, 2009 at 2:01pm:
Have a look here

http://whocallsme.com/Phone-Number.aspx/08450268990

Not an awful lot of help but they seem to think it is some phone company.


Some report it as being +8450268990 which makes it an international number from Vietnam. According to the entry on Wikipedia, 4 is the area code for Hanoi city, the country's capital. Local numbers are eight digits, which would make this the right length.

See:

http://whocallsme.com/Phone-Number.aspx/8452960036
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lompos
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Re: Cold calls from 0845 numbers
Reply #5 - May 21st, 2009 at 8:08pm
 
Quote:
....... it's so annoying, especially as I'm supposed to be ex-directory and 'protected' from cold-calls.


Probably many organisations know your phone number and even if they are not selling their databases, as some unscrupulous ones do,  remember the small print on application forms where you may have agreed for your details to be communicated to  "trusted third parties " or suchlike.  

BTW - Did you detect a Vietamese accent in the caller's voice?  

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Dave
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Re: Cold calls from 0845 numbers
Reply #6 - May 22nd, 2009 at 8:52am
 
Dave wrote on May 21st, 2009 at 3:24pm:
Some report it as being +8450268990 which makes it an international number from Vietnam. According to the entry on Wikipedia, 4 is the area code for Hanoi city, the country's capital. Local numbers are eight digits, which would make this the right length.

See:

http://whocallsme.com/Phone-Number.aspx/8452960036

I misread the number. The number +8450268990 is in Vietnam as the international prefix is 84.

However, this is not a Hanoi number as the national code is not 4, but starts 5. According to the Wikipedia entry, there are no prefixes 502.  Undecided
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« Last Edit: May 22nd, 2009 at 8:52am by Dave »  
 
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NGMsGhost
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Re: Cold calls from 0845 numbers
Reply #7 - May 22nd, 2009 at 11:43am
 
Of course there are some legitimate callers, such as anyone from a court you are charged with an offence in or say a sexually transmitted diseases clinic who are probably rather keen to establish they are speaking to the person they wanted to call before they reveal who they are or what they are calling about.  And all of this is protect the person they are calling from other people in their own household (who could be anyone including the cleaner) getting to know about the call.
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lompos
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Re: Cold calls from 0845 numbers
Reply #8 - May 22nd, 2009 at 12:50pm
 
Quote:
.....a sexually transmitted diseases clinic who are probably rather keen to establish they are speaking to the person they wanted to call before they reveal who they are or what they are calling about


a bit far fetched?

I don't think anyone should reveal personal information unless they are convinved that the caller is legitimate- there are just too many scammers about.

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SilentCallsVictim
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Re: Cold calls from 0845 numbers
Reply #9 - May 22nd, 2009 at 1:06pm
 
NGMsGhost wrote on May 22nd, 2009 at 11:43am:
Of course there are some legitimate callers, ... who are probably rather keen to establish they are speaking to the person they wanted to call before they reveal who they are or what they are calling about.

This is a good and fair point, that came up in the context of the Informative Message used to identify the caller when they are unable to complete a call from an automated dialler, to prevent the nuisance of Silent Calls.

My view is that any anonymous telephone call is a misuse of the telephone network, unless anonymous calls to the number are explicitly invited (e.g. Crimestoppers, Samaritans). Provision of, or withholding of, CLI has got nothing whatsoever to do with anonymity in the context of a voice telephone call. Ofcom has powers and a statutory duty to take action against persistent (i.e. habitual) misuse of the telephone network. It is the anonymity of a totally Silent Call that is the key to it being nuisance.

We are talking here about directed calls using a number made available by the person being called. If that person is unhappy to receive personal calls on that number (because it may be answered by others) then the number should not be made available to personal callers.

Most of the methods used to establish identity over the telephone are inadequately secure as they simply require information likely to be known by another member of the household to be revealed. For many of us, our full postal address, date of birth and mother's maiden name are even in the public domain. Our choice of bank is rarely something which we keep secret.

It is a matter of simple principle that one should never reveal any information that may be used to establish one's identity to anyone of whom one is in the least uncertain. An anonymous telephone caller should be first on that list, so the whole approach is a waste of time anyway.

Unless a caller is ready to advise, and allow verification of, their identity in the type of circumstances referred to, then all they can do is request a call back on a known or published telephone number.

As it is the financial services industry that practices identity theft, through its own use of sloppy procedures (foolishly endorsed by Ofcom), this situation is however unlikely to change from the present nonsense.

(Use of false CLI is already classified by Ofcom as an example of misuse and so this case could warrant attention on that basis. Although the failure to provide identification in a voice call is not regarded as misuse, if any victim succeeds in getting a case opened, I will be happy to press my arguments on the broader front.)
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NGMsGhost
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Re: Cold calls from 0845 numbers
Reply #10 - May 22nd, 2009 at 2:21pm
 
SilentCallsVictim wrote on May 22nd, 2009 at 1:06pm:
This is a good and fair point


Shock, horror. For once we agree SCV. Kiss

I do hope you and other forum members have a good Spring Bank Holiday weekend.
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« Last Edit: May 22nd, 2009 at 2:25pm by NGMsGhost »  

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sherbert
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Re: Cold calls from 0845 numbers
Reply #11 - May 22nd, 2009 at 2:40pm
 
NGMsGhost wrote on May 22nd, 2009 at 2:21pm:
Shock, horror. For once we agree SCV. Kiss.



History in the making!!! Grin
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rapidremap
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Re: Cold calls from 0845 numbers
Reply #12 - Jun 1st, 2009 at 7:04pm
 
I am a bit of a phone prankster, so when I get unsolicted sales call (just recently we seem to be getting at least one a day, if not more) I have started pranking the salespeople until such time as they give up and decide to call someone else. I have sometimes been able to record a few to play to my friends who find them very funny.



fedup2thebackteeth wrote on May 21st, 2009 at 1:52pm:
Hello all,
today I received a call on my mobile from 0845 026 8990. The 'person' (and I use the term lightly) on the other end of the phone asked for me using <my official name>. He refused to tell me his name or the company he works for. I told him I wouldn't fetch <my official name> until he told me his name or his company name. As he refused to co-operate, I hung up.
I tried calling the number back, but got <number not in use>.
I find it difficult to understand the mentality of companies who refuse to tell who they are.
Is anyone else similarly hacked off with this behaviour?
In future, I'll pretend to be my mother, who is sooo scary! And I'll take a tactic from my ex-es book, which is to say I'll go and fetch the person they want and leave them hanging on for ever. Then they get a massive phone bill and I get to live my life, knowing it's one up to me!
I came here to see if I could identify the company from the number, but no joy.

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irrelevant
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Re: Cold calls from 0845 numbers
Reply #13 - Jun 4th, 2009 at 1:01am
 
My policy when I receive an unexpected call from somebody trying to ascertain my identity is to try and find out who they are first.  I generally ask *them* for some form of identification, such as my account number.  After all, they could be anybody!!  Sometimes it doesn't work: I had a call from somebody who would only identify themselves as "calling from the bank" demanding my name, d.o.b., etc, before they would talk to me.  I refused, as how did I know who they were?  I deal with several banks,  and it took their calling back several times before they even admitted which bank they were from.  Even that could have been a lucky guess by a scammer.  They wouldn't give me a name or number I could call them back on.  I eventually called that banks normal customer service number and discovered the problem and sorted it.  It amazes me how some people cannot understand why I would not wish to give all my security and passwords etc to somebody who phones me up out of the blue!
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« Last Edit: Jun 4th, 2009 at 1:57am by irrelevant »  
 
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SilentCallsVictim
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Re: Cold calls from 0845 numbers
Reply #14 - Jun 4th, 2009 at 1:18am
 
irrelevant wrote on Jun 4th, 2009 at 1:01am:
It amazes me how some people cannot understand why I would wish to give all my security and passwords etc to somebody who phones me up out of the blue!

The fact that the banks are openly complicit and actually engaged in the process of identity theft, i.e. happy to ascribe one's identity to anyone who can provide publicly available information as if this were some "proof" of identity, makes this less surprising.
The world has gone mad on this whole issue, unable to understand its greyness when faced with the need to deal only in black and white terms.
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