Is there a site which will give email addresses for companies.  I have been emailed by Aldi in response to a faxed enquiry, and had quite an exchange with a buying dept chap which was of mutual benefit. 

I use a fax no for Aldi, 01827 710866

IGOFORTHIS wrote on May 22^nd, 2009 at 10:52am:

Not that I know of there isn't a site.

Are you looking for someone's email address in particular or a company in particular?

Maybe they have not got an email address, however you can always write to them here

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_contact.php


You can choose which department you want to send your email to.

It is all there.

When you have typed out your complaint or whatever, copy and paste it onto a word document and save it that way.

A couple of important points are raised here.

All those who use feedback forms should be encouraged to use one of the two methods currently in use to provide the respondent with a copy. Firstly, the print option referred to, and / or sending an email acknowledgement that quotes the text of the message that is acknowledged, along with a reference number. I see the first as valuable, but the second as close to essential in the context of good communications.

The important point about getting contact information, be it by telephone or email, is that the person you are contacting must be ready and willing to respond to your communication. If they do not publish the details that you want, this could be because they are not inviting you to use them.

It may make you feel better to fire off a highly critical email to the personal mailbox of the Chief Executive of an organisation or rant by telephone to someone who answers an inappropriate alternative geographic telephone number. If they are not willing to respond to a communication presented in that way it does nothing more than cause them personal annoyance. If that is the sole objective, then it may be achieved.

Whether we like it or not, it is generally necessary to persuade people to behave in the way that we wish them to. There are many ways of achieving this, other than being all sweet and friendly, however it has to come down to persuasion, in some form, in the end. Even if the law is changed, people only comply by choice, rather than risking the consequences of breaching it.