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SAYNOTO0870.COM › Main Forum › Geographical Requests › Humax Electronics

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Humax Electronics (Read 95,973 times)

Graham Pye

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Scotland

Re: Humax Electronics
Reply #60 - Jun 28^th, 2012 at 2:11pm

Firstly my email to the support department did elicit a reply in less than 24 hours, so that's one alternative...

However, I also phoned the London number and told the person that I was making a pre-sales enquiry about a Humax device and if she didn't connect me to the Service Department I would take my business elsewhere. This resulted in her taking my name and number and the Service Department then *did* call me back a couple of hours later. YMMV

Graham

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amberley Newbie Offline Posts: 1 Gloucestershire Gender:	Re: Humax Electronics Reply #61 - Oct 9^th, 2012 at 12:06pm Dave I have located this information re the office of Humax HUMAX Electronics Co., Ltd. LONDON: The Mille Building, 8th Floor, 1000 Great West Road, Brentford, London, TW8 9HH, U.K. Hope this helps
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Humax Electronics Reply #62 - Aug 1^st, 2013 at 10:51pm I have had a report that support can be reached by calling the main number 020 8326 6000 and asking for support. Don't select the menu options for support or Humax Direct as all this does is play a message giving the 0844 number.
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montmason Newbie Offline Posts: 1 Brighton, E. Sussex Gender:	Re: Humax Electronics Reply #63 - Dec 19^th, 2013 at 10:22am Yes this worked for me. I had a Freeview PVR that was not HD TV compatible and they put me through to the correct department to effect a return process. This direct line must have been a big saving as I was on "hold" for a fair time. Thank you.
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Dave

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Posts: 9,902
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Gender: male

Re: Humax Electronics
Reply #64 - Dec 19^th, 2013 at 1:15pm

montmason wrote on Dec 19^th, 2013 at 10:22am:

Yes this worked for me. I had a Freeview PVR that was not HD TV compatible and they put me through to the correct department to effect a return process. This direct line must have been a big saving as I was on "hold" for a fair time.

Thank you.

The new BBC Four HD, CBeebies HD, BBC News HD and Al Jazeera HD aren't available on Freeview in the Brighton area. Whilst this is a generalisation and there may always be good spots, it is the case that people in Brighton in general aren't likely to get these channels.

BBC One HD, BBC Two HD, BBC Three HD, CBBC HD, ITV HD and Channel 4 HD are available in all areas that Freeview is available.

« Last Edit: Dec 19^th, 2013 at 1:18pm by Dave »

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Smudger558 Newbie Offline Posts: 1 Gender:	Re: Humax Electronics Reply #65 - Feb 6^th, 2014 at 10:06am Yes this number 02083266000 worked for me. I asked for Customer Services (for a Freeview recorder issue) and was put straight through.
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derrick Supreme Member Offline Posts: 1,124	Re: Humax Electronics Reply #66 - Jun 15^th, 2014 at 9:09pm Humax are now using 0344 numbers. www.humaxdigital.com/uk/contactus.php .
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Humax Electronics Reply #67 - Jun 16^th, 2014 at 8:54am That's excellent to know that they have finally seen the light, I see it's in the database
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Pennyp29 Newbie Offline Posts: 1	Re: Humax Electronics Reply #68 - Jun 27^th, 2022 at 3:21pm I tried the 0208 number a few times but was only getting an answerphone. 0344 worked brilliantly.
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Humax Electronics Reply #69 - Jun 28^th, 2022 at 11:33am I have updated the database with the Official number and the updated website address.
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