The data itself is mostly fine; the problems are mostly with the presentation of that data:
1. Including part of the local number as if it were a part of the code (making the code look 'longer'), when there is no need to do so, like
0208
instead of
020.
2. Running the code and the local number together as one, instead of proper separation, like
02894
instead of
028 94xx. In this case, it is necessary to show part of the 'local number' for clarity. This is one of those areas of the country where these splits do need to be shown because, in this case, the
028 area code actually covers more than one charge group. In these cases there should be a gap shown between the code and the initial digits that are a part of the local number.
3. Showing multiple 'long codes' as destinations when only one short code is needed...
Quote:020
30
, 020
31
, 020
32
, 020
33
, 020
34
, 020
35
, 020
36
, 020
37
, 020
38
, 020
39
, 020
70
, 020
71
, 020
72
, 020
73
, 020
74
, 020
75
, 020
76
, 020
77
, 020
78
, 020
79
, 020
80
, 020
81
, 020
82
, 020
83
, 020
84
, 020
85
, 020
86
, 020
87
, 020
88
, 020
89
The 30 listed entries shown here for London, and noted above, are all able to be replaced by the single entry
020 in this case. There are some areas of the country where these splits do need to be shown because there are some areas where one area code actually covers more than one charge group. However in those cases there should be a gap between the code and the initial digits that are a part of the local number.
4. Unnecessary splits shown for the caller's own area code, like breaking London into
0203
,
0207
, and
0208
, as the caller's own location. London only has one code,
020, for the whole of London and that code covers only one charge group. There are some areas of the country where these splits do need to be shown because there are some areas where one area code actually covers more than one charge group. However in those cases there should be a gap between the code and the initial digits that are a part of the local number.
5. Repetition of codes, over and over, like for London where the same list of numbers was repeated ten times within each list of destinations; that is, repeated ten times for each of 0203(sic), 0207(sic), and 0208(sic), due to poor programming.
Clarity of presentation is everything. Without that, people will not properly understand the offer.