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118800. (Read 56,547 times)
loddon
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Re: 118800.
Reply #45 - Jul 24th, 2009 at 9:58pm
 
catj wrote on Jul 24th, 2009 at 8:39pm:
* * *  "I think you can do a search on your own name" * * *


How would they verify that "you", really is "you"?


In that case, anyone could search for anyone, no?


That's right.   Anyone can search for anyone including themselves, which is what I did.

As I recall, the system responds with a list of people with the name or similar name to the one entered.   Each name had a Town or location associated with it.   You can then choose which one you may wish to contact.   My own name and location were not available.
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sherbert
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Re: 118800.
Reply #46 - Jul 26th, 2009 at 11:39am
 
When you search your name, you put in your name & address and if it they have your number, you follow the instructions.

I tried this with my name and thankfully they did not have my number. I tried a few friends, some had their number on the database and some did not. So I guess it is pretty accurate. You can not get the number without asking the outfit to get in touch with the other person first (texting) and they will have to agree to let them give your number.

Anyway the service is still down and hopefully the 'illness' is terminal!!!
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Re: 118800.
Reply #47 - Jul 30th, 2009 at 3:35pm
 
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Dave
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Re: 118800.
Reply #48 - Jul 30th, 2009 at 3:53pm
 
What about a situation where someone is being harrassed by another, maybe an ex? They (the harrasser) phones 118800 and give a name that they know the recipient will accept calls from and hence get to speak to them.
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sherbert
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Re: 118800.
Reply #49 - Jul 30th, 2009 at 4:41pm
 
I wonder if the site is now dead. It has been down a long time now. I think it went down on 13th July, seems a long time 'to improve the experience for our customers' after it was running for only a short time.
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SilentCallsVictim
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Re: 118800.
Reply #50 - Jul 30th, 2009 at 4:43pm
 
Dave wrote on Jul 30th, 2009 at 3:53pm:
What about a situation where someone is being harrassed by another, maybe an ex? They (the harrasser) phones 118800 and give a name that they know the recipient will accept calls from and hence get to speak to them.

The defence will be that this can only happen once for each victim. The victim will obviously go ex-directory immediately afterwards and the perpetrator has not actually got their number.

The need for a proper notification to the person listed in the directory is to prevent that from happening the first time. That is why the regulation exists and that is why it should be applied.

The one catch in the scenario is that the victim must also believe that the alleged caller would be likely to use the service. If offered a call allegedly from a close friend who would have no need of the service, one would probably be suspicious. The essential point stands regardless.
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Re: 118800.
Reply #51 - Jul 30th, 2009 at 4:56pm
 
SilentCallsVictim wrote on Jul 30th, 2009 at 4:43pm:
The one catch in the scenario is that the victim must also believe that the alleged caller would be likely to use the service. If offered a call allegedly from a close friend who would have no need of the service, one would probably be suspicious. The essential point stands regardless.

I see what you mean, but in the call recipient may act, what we would perceive as irrationally.

Supposing a lady gets a call from this service saying that John Smith is trying to contact her and does she wish to accept the call? Aside from the fact that she may know many John Smiths and so may not know which one it is, what if her brother was called John Smith? Of course, her brother has her number and would therefore never need to use 118800 to find it, but she may not think of that and, convinced that it is her brother, accept the call when it is infact from her harrassing ex.
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« Last Edit: Jul 30th, 2009 at 4:57pm by Dave »  
 
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SilentCallsVictim
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Re: 118800.
Reply #52 - Jul 30th, 2009 at 7:02pm
 
Dave wrote on Jul 30th, 2009 at 4:56pm:
I see what you mean, but in the call recipient may act, what we would perceive as irrationally.

My only point is that there is no killer argument, to which there is no answer (no matter how weak if can be).

Are we sure that, e.g. in the case that you suggest, the recipient could not ask for more information before deciding whether or not to accept the call, or must they make a decision based simply on a forename and surname?

As I said "the essential point stands regardless"; there could be cases where the orgiinal scenario would lead to unacceptable problems. Do not think however that there will not be answers thrown back, which would reduce an exchange to alternate "what ifs" competiing for which is the most likely.

Proper prior notification, with the option to be removed, must be provided to those listed in a directory such as this. That is what the regulations require; this case has not shown itself to be sufficiently unusal as to make them inappropriate.
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bazzerfewi
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Re: 118800.
Reply #53 - Aug 1st, 2009 at 6:48am
 
I have read the coments with interest because I to feel that a mobile number is personal data and should not be used in this way.

What we must remember is that people such as me and others that make coment on this site are canny and the fact that they use this site says that they are aware of dodgy services.

My point is that in many cases people would accept the call if only out of curiosity, the company would then have the recipients data to do with as they pleased.

There was a representative on Working Lunch in this regard and the marketing company in question stated that it was not in their interest to provide a service to or pass on customers information if the customer did not wish to receive the information. He stated that companies had to pay for this service and they wouldn't have any customers if they sold data of people that requested not to be contacted "WHAT A LOAD OF RUBBISH" marketing companies contact all categories it is in their nature to do so.

If that was the case we wouldn't receive Junk Mail or calls from companies requesting information or trying to sell us something and there wouldn't be any need to regulate the industry in the first place. The trouble is that the regulatory bodies in this country either do not have the teeth or the will to carry out the service they were set up for to regulate the industry.

Baz
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Re: 118800.
Reply #54 - Aug 13th, 2009 at 6:33pm
 
Aplogies if I've come late to this subject

After discussion of this on another thread, I've read a bit more, and changed my mind about according to 118800 the benefit on any doubt, which my reply there  implied.

My current view is all doubt is removed, and the company is dirt.

I found Dave Gorman's blog, which starts with an anecdotal story about some students coming upon his phone number by accident, and the excessive number of semi-prank calls he then received, which culminated in him changing his phone number

http://gormano.blogspot.com/2009/07/118-800.html

He then goes on to compare this saga with the prospects of similar sorts of problems arising with numbers obtained  from 118800

But he's not joking, and he found some other important things.

An article in The Register suggests that Connectivity threatened O2 with legal action when O2 refused to give it lists of its customers, O2 saying that only an opt-in approach was appropriate, and the article says that Orange similarly refused

http://www.theregister.co.uk/2009/06/12/connectivity_legal_threats/

Where it gets insidious is this

Quote:
But according to privacy campaigner Simon Davies, who worked as a consultant to Connectivity, the company had calculated that for the business to be viable it would have to use an opt-out consent model.


- and a reply comment on Dave Gorman's blog points to Connectivity's double-dealing comments on an Ofcom questionnaire, in which they try to legalistically argue that they can assume a change of default condition and consent without people having given it

Quote:
Connectivity's response to questions about 118800 in the following document indicates its attitude to, and understanding of, consent. You will be interested in their response to Q4.9

http://www.ofcom.org.uk/consult/condocs/dirinfo/responses/connectivity.pdf

Connectivity: In our view, given that the Information Commissioner, who has responsibility for data protection compliance, has indicated that the Privacy Regulations allow individual subscribers to be included in a directory as a default position as long as the choice available to the individual is well explained and there is a clear opportunity to decide otherwise, the “opt out” approach should be preserved for both types of communications services


Oh, that's kind of them, but what efforts did the duplicitous 118800 make to do that explaining to people who were unaware of being imported to their lists? Absolutely bugger all.


To summarise my standing now: the news that 118800 threatened legal action to obtain information from the mobile networks, after those networks had been unable to reassure themselves about 118800's use of their customer data, shows me they have  naked contempt for concepts of privacy and consent as most reasonable people would interpret them.
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« Last Edit: Aug 13th, 2009 at 6:46pm by andy9 »  
 
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