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Electrical123.com (Co-operatives E-Store Ltd) (Read 25,074 times)
Dave
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Re: Electrical123.com (Co-operatives E-Store Ltd)
Reply #15 - Nov 24th, 2010 at 1:46pm
 
mainbass wrote on Nov 24th, 2010 at 1:41pm:
A couple of press releases found quote one James Holland as being the MD of Co-op Electricals e.g. http://www.thenews.coop/story/1795 but not sure if that`s Co-operatives E-Store Limited or some other bit of Co-op that runs the "real" shops.

This LinkedIn profile says he's MD of Co-operatives E-Stores:

http://uk.linkedin.com/pub/james-holland/23/215/344
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mainbass
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Re: Electrical123.com (Co-operatives E-Store Ltd)
Reply #16 - Nov 24th, 2010 at 2:30pm
 
Given the emphasis the Co op put on the word "ethical" in all their marketing blurb, it`s disappointing that they employ the unethical practice of forcing their customers to use expensive 0845 numbers AND misleading them with the phrase "local rate".
I say list the MD`s number.
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Re: Electrical123.com (Co-operatives E-Store Ltd)
Reply #17 - Nov 24th, 2010 at 4:22pm
 
  Angry Dave, still nothing from Customer Services! 3 hrs later!  I think you should do what you suggest.  Fully justified.  Pity, tho, that it will be his secretary who will have to field the calls;  she should put them all straight thru to him!  Tongue
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Re: Electrical123.com (Co-operatives E-Store Ltd)
Reply #18 - Nov 25th, 2010 at 2:35pm
 
Roll Eyes Dave, you may be interested to know that a very harassed-sounding man from Electrical123 FINALLY rang me at 7 yesterday evening! He apologised, but said that they "do not have any number apart from the 0845 one!!  I couldn't shift him on this, so he is either a very good liar, or he is very thoroughly brainwashed!  But I cannot believe that the Coop is clever or deviant enough to brainwash their staff!  Perhaps James Holland, Managing Director, controls his staff by remote control!
I'm giving up!!  I shall shop elsewhere.   Cry
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Dave
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Re: Electrical123.com (Co-operatives E-Store Ltd)
Reply #19 - Nov 26th, 2010 at 7:40pm
 
accman wrote on Nov 25th, 2010 at 2:35pm:
Roll Eyes Dave, you may be interested to know that a very harassed-sounding man from Electrical123 FINALLY rang me at 7 yesterday evening! He apologised, but said that they "do not have any number apart from the 0845 one!!  I couldn't shift him on this, so he is either a very good liar, or he is very thoroughly brainwashed!  But I cannot believe that the Coop is clever or deviant enough to brainwash their staff!  Perhaps James Holland, Managing Director, controls his staff by remote control!
I'm giving up!!  I shall shop elsewhere.   Cry

Thanks. I have listed the number for the MD's office with annotation to that effect.
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