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SAYNOTO0870.COM › Main Forum › Geographical Requests › National Concessionary Fuel Office (NCFO)

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National Concessionary Fuel Office (NCFO) (Read 13,366 times)

doormat999 Newbie Offline Posts: 4 Gender:	National Concessionary Fuel Office (NCFO) Jul 15^th, 2009 at 3:35am does anyone know number for concessionary fuel and cash in lieu for ex coal board workmen number given 08457590529 thanks pete
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: ex N.C.B. Reply #1 - Jul 15^th, 2009 at 4:52am Please post information you have relating to this request such as address, as explained in the Guide for posting a number request, in order to help members help you find an altenative number.
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lompos Supreme Member Offline Posts: 791	Re: National Concessionary Fuel Office (NCFO) Reply #2 - Jul 15^th, 2009 at 12:44pm Try: Concessionary Fuel 105 Queen Street Sheffield, South Yorkshire S1 1GN 0114 203 4600 and please provide feedback.
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doormat999 Newbie Offline Posts: 4 Gender:	Re: National Concessionary Fuel Office (NCFO) Reply #3 - Jul 15^th, 2009 at 4:56pm thanks lopos didnot know any address but you found it i will get used to this thanks pete
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Dave

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Re: National Concessionary Fuel Office (NCFO)
Reply #4 - Jul 16^th, 2009 at 2:03am

doormat999 wrote on Jul 15^th, 2009 at 4:56pm:

thanks lopos didnot know any address but you found it i will get used to this
thanks pete

Thanks. Do let us know how you get on.

The address/web address/email address etc is always useful as a telephone number doesn't give much to go on (short of dialling it ourselves).

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doormat999 Newbie Offline Posts: 4 Gender:	Re: National Concessionary Fuel Office (NCFO) Reply #5 - Jul 17^th, 2009 at 8:17am the 0411203460 number was some insurance firm and pensions they put me through to coalboard superann department who in return asked me to ring 08457590529 the number we started with thanks pete
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irrelevant Senior Member Offline Posts: 409	Re: National Concessionary Fuel Office (NCFO) Reply #6 - Jul 17^th, 2009 at 2:12pm Well.. ncfo.co.uk (one of the worst websites I've tried to view in years) is owned by Capita Insurance Services Group Limited .. backed up by nfco's contact email address being ncfo@capita.co.uk. You could try Capita head office on 020 7799 1525 - they might be able to transfer you if ask nicely enough...
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Dave

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Re: National Concessionary Fuel Office (NCFO)
Reply #7 - Jul 17^th, 2009 at 8:46pm

The 0845 759 0529 number currently answers "Thank you for calling Capita, administrators of the Concessionary Fuel Scheme..."

0114 203 4600 is Aon's switchboard.

Here is the confirmation in the form of a news release that NCFO is outsourced to Capita:

http://www.capita.co.uk/media/Pages/Capita_renews_National_Concessionary_Fuel_Sc...

The news release ends by saying that it is based in Sheffield.

A search of BT Phonebook for

capita

SHEFFIELD { - YORKSHIRE}

returns:

Quote:

1. Capita Business Services Ltd
Tel: (0114) 279 5829
Suite 52/53 3rd Floor Queens Queen St, Sheffield, S1 1GN

2. Capita Business Services Ltd
Tel: (0114) 241 3280
Belgravia Ct 117 Rockingham St, Sheffield, S1 4EB

3. Capita Education Resourcing Emplymt Agencies & Conslts
Tel: 0800 731 6871
Bells Sq Trippet La, Sheffield, S1 2FY

4. Capita Hartshead Ltd
Tel: (0114) 273 7331
257 Ecclesall Rd, Sheffield, S11 8NX

5. Capita Hartshead Ltd
FAX
Tel: (0114) 275 0998
Sheffield, S11 8NX

6. Capita People Development
Tel: 0870 164 8988
17-19 Rochester Row, London, SW1P 1LA

7. Capita Symonds
Tel: (0114) 279 9911
Devonshire Gn Ho 14 Fitzwilliam St, Sheffield, S1 4JL

8. Capita Symonds
FAX
Tel: (0114) 275 3700
Sheffield, S1 4JL

9. Teachers Pensions
Capita Hartshead
Tel: 0845 606 6166
Mowden Hall Staindrop Rd, Darlington, DL3 9SY

I've highlighted the first entry as it's at Queens House on Queen Street, which is the same address as lompos found for Concessionary Fuel, albeit bizarrely the phone number for that entry now belongs to another company, or does it? Queens House is number 105 Queen Street.

0114 279 5829 presently diverts to a mobile as it is answered by Vodafone Voicemail. Perhaps you could try it during the daytime and see if they can help you.

This page also has some interesting information on:

http://www.berr.gov.uk/energy/sources/coal/pensions/index.html

Quote:

Coal Pensions: The Former British Coal Pension Schemes

[…]

Mineworkers Pension Scheme

If you have any enquiries regarding your MPS pension or entitlement please contact the relevant number below:

MPS Administration Office general enquiries: 0845 606 4444
Trivial pension commutation: 0845 602 1603
Concessionary Fuel: 0845 759 0529
Tax and tax code enquiries: 0845 300 3939

Or write to:

The Administration Office
Mineworkers’ Pension Scheme
Sutherland House
Russell Way
Crawley
RH10 1UH

E-mail: mps enquiries
British Coal Staff Superannuation Scheme

If you have any enquiries regarding your BCSSS pension or entitlement please contact the Administration Office at:

For surnames beginning A-J: 0845 609 0012 (+44 114 2034613)
For surnames beginning K-Z: 0845 609 0013 (+44 114 203 4629)

Or write to:

The Administration Office
BCSSS
Queen’s House
105 Queen Street
Sheffield
S1 1GN

The 0114 numbers given in international format are in the same range as the Aon switchboard indentified by lompos as "Concessionary Fuel".

See this news release "Capita Insurance Services to acquire AON Claims Management":

http://www.capita.co.uk/media/Pages/Capita_Insurance_Services_to_acquire_AON_Cla...

So they (Aon and Capita) would appear to be the same company.

Please do let us know how you get on and in particular what is a suitable alternative. It's important that you do because we can list it in the database for others to use.

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doormat999

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Posts: 4
Gender: male

Re: National Concessionary Fuel Office (NCFO)
Reply #8 - Jul 20^th, 2009 at 4:18pm

thanks everyone but i now have to give up the number for capita they say they know nothing of the fuel and monies from the coal board and say the have a lot of offices on that road they gave me a number for head office that should know 08703869430 i phoned the 08457590529 number and was ansewred by capita saying they could help me
thanks alot pete

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