irrelevant
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Well they always used to be in the town hall extension. Yep, it's a seperate building, but it's still linked..
MCCs whole page advert in the current phone book (Manchester Central, 2009/10 p321) states at the top "Call our main switchboard number to ask for any services" - 0161 234 5000. Then lists all the departments below, mostly geographic numbers, but tourist information does stand out with the 0871 number you quoted. If switchboard are being awkward when you call them, you could point out that this is what it says to do!
It's daft really - the main people who would call TI would be visitors, who will mainly rely on mobiles or payphones or, worse, hotel phones! These all charge a fortune for 0871 numbers...
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