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SAYNOTO0870.COM › Main Forum › Geographical Requests › DHL Gateshead

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DHL Gateshead (Read 11,655 times)

trevhagl

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DHL Gateshead
Jul 31^st, 2009 at 10:10am

DHL are holding a parcel for me at Gateshead depot because they can't find out where i live (despite their driver having collected parcels here!) - i rang cust services number that is on this site but they would only give me this number -

0870 4444818

The number for Gateshead on this site (0191) doesn't work (it rings but no answer)

I am absolutely raging, being charged 10p or whatever a minute to ring the 0870 number and - yes you've guessed it - all i get is stupid music playing.....

be grateful of any help...

PS they are soon changing the cust services number to 0844 n'all!

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: DHL Gateshead Reply #1 - Jul 31^st, 2009 at 10:21am Do you have an address for the depot?
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Dave

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Re: DHL Gateshead
Reply #2 - Jul 31^st, 2009 at 10:27am

trevhagl wrote on Jul 31^st, 2009 at 10:10am:

The number for Gateshead on this site (0191) doesn't work (it rings but no answer)

There are two unverified numbers for Gateshead: Huh

DHL Express - Gateshead 0870 240 0555 0191 482 5814
DHL International (UK) Ltd 0870 240 0555 0845 026 1278 0191 497 7971 Gateshead Branch Dukesway Team Valley Trading Estate Gateshead NE11 0PZ

Please can you confirm which one you are referring to that rings no answer. Also, try the other one and let us know how you get on.

« Last Edit: Jul 31^st, 2009 at 10:27am by Dave »

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trevhagl

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Re: DHL Gateshead
Reply #3 - Jul 31^st, 2009 at 3:33pm

OI Dave
cheers for that, the one i was trying that never gets an answer is the one that ends 7971, i will make a note of the other one cheers

they have sorted me out after 4 phone calls to the cust.service line listed in your main database. Only on the 4th call did someone tell me there's no point waiting in today cos it won't be delivered till Mon...... and i even got a call back 3 hours after my original call, but by then i was , of course, out!!!

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trevhagl Newbie Offline Posts: 12	Re: DHL Gateshead Reply #4 - Aug 3^rd, 2009 at 12:07pm just to let you know the 0191 482 5814 one works cheers!
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: DHL Gateshead Reply #5 - Aug 3^rd, 2009 at 12:15pm trevhagl wrote on Aug 3^rd, 2009 at 12:07pm: just to let you know the 0191 482 5814 one works cheers! Thanks for the feedback. I've verified this entry as an alternative to 0870 444 4818 and remove the other 0191 497 7971 for Gateshead.
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trevhagl Newbie Offline Posts: 12	Re: DHL Gateshead Reply #6 - Aug 3^rd, 2009 at 5:31pm cheers Dave
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