SAYNOTO0870.COM - Blooming Marvellous number needed

sarak54321 Newbie Offline Posts: 5	Blooming Marvellous number needed Aug 2^nd, 2009 at 7:23am Hi there If anyone knows the number for Blooming Marvellous and can add it to the database that would be great. The only number I have is 0845 458 7402. Thanks very much.
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Blooming Marvellous number needed Reply #1 - Aug 2^nd, 2009 at 8:10am Please read the instructions and provide more details, like an address or website.
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sarak54321

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Re: Blooming Marvellous number needed
Reply #2 - Aug 2^nd, 2009 at 8:29am

I think they have recently relocated and I'm not sure what's an old address and what's a current one. website is http://www.bloomingmarvellous.co.uk/
sorry...two very young children and time at a computer is limited!!
no worries if i haven't followed the rules or given you all the correct info. not a prob. I'll keep using the 0845 number.
thanks anyway for reading earlier post.

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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Blooming Marvellous number needed Reply #3 - Aug 2^nd, 2009 at 8:31am 192.com reveals many 0845 numbers, but one 020 number - 020 7371 0500. Please try that and let us know if it is any good.
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Dave

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Re: Blooming Marvellous number needed
Reply #4 - Aug 2^nd, 2009 at 10:56am

jgxenite wrote on Aug 2^nd, 2009 at 8:31am:

192.com reveals many 0845 numbers, but one 020 number - 020 7371 0500. Please try that and let us know if it is any good.

Thanks jgxenite. This number is for the Fulham branch. I have been through and added most branches as they are easily available.

There is one unverified entry for "Customer services", 020 8339 5102, which is temporarily out of order. Blooming Marvellous operates many 0845 numbers from 0845 458 7400 to about 7435. Lower ones appear to be orders and customer services etc and higher ones for branches.

The website gives:

Blooming Marvellous Trading Ltd
Company registered in England No 06822982

Registered Office:

319 Ordsall Lane
Salford
MANCHESTER
M5 3FT

As the unverified customer service number is a London one, I wonder if they have either relocated or run their operations from London. sarak54321, I gather this (0845 458 7402) is a central customer services number rather than direct to a branch, so do you know where they are located? Perhaps a returns address might give a clue. Or if they post items or send them by courier, the package might have a clue as to where it came from. Or maybe you have a catalogue that has an address.

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Dave

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Re: Blooming Marvellous number needed
Reply #5 - Aug 2^nd, 2009 at 11:30am

Dave wrote on Aug 2^nd, 2009 at 10:56am:

As the unverified customer service number is a London one, I wonder if they have either relocated or run their operations from London. sarak54321, I gather this (0845 458 7402) is a central customer services number rather than direct to a branch, so do you know where they are located? Perhaps a returns address might give a clue. Or if they post items or send them by courier, the package might have a clue as to where it came from. Or maybe you have a catalogue that has an address.

Further to my earlier message, I see that the contact page gives:

Quote:

You can email us directly on customerservices@bloomingmarvellous.co.uk or call our customer service line on:

0845 458 7408
Monday to Friday 9am - 7pm
Saturday 9am - 5 pm
Sunday - closed

For postal contact please write to:

Zoom FS
Blooming Marvellous Trading LTD
6 Leaconfield Trading Estate
Cleator Moor
Cumbria CA25 5QB

So it looks like have outsourced the customer services to Zoom Fulfilment Services. Zoom's website is www.zoomfs.com which gives its number as 01946 818100.

According to "Latest News" on Zoom's site, in May (doesn't say which year) Blooming Marvellous became one of their clients. So perhaps the 020 number is now no longer for them. You could call Zoom and ask to be put through. Maybe you could ask them for a direct (01946) number for Blooming Marvellous enquiries as you're calling from abroad and therefore can't ring the 0845 number.

Let us know what you try and how you get on as this will help others with the same query.

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« Last Edit: Aug 2^nd, 2009 at 11:37am by Dave »

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ZoomFS

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Re: Blooming Marvellous number needed
Reply #6 - Jul 13^th, 2010 at 8:32am

Dave wrote on Aug 2^nd, 2009 at 11:30am:

Dave wrote on Aug 2^nd, 2009 at 10:56am:

As the unverified customer service number is a London one, I wonder if they have either relocated or run their operations from London. sarak54321, I gather this (0845 458 7402) is a central customer services number rather than direct to a branch, so do you know where they are located? Perhaps a returns address might give a clue. Or if they post items or send them by courier, the package might have a clue as to where it came from. Or maybe you have a catalogue that has an address.

Further to my earlier message, I see that the contact page gives:

Quote:

You can email us directly on customerservices@bloomingmarvellous.co.uk or call our customer service line on:

0845 458 7408
Monday to Friday 9am - 7pm
Saturday 9am - 5 pm
Sunday - closed

For postal contact please write to:

Zoom FS
Blooming Marvellous Trading LTD
6 Leaconfield Trading Estate
Cleator Moor
Cumbria CA25 5QB

So it looks like have outsourced the customer services to Zoom Fulfilment Services. Zoom's website is www.zoomfs.com which gives its number as 01946 818100.

According to "Latest News" on Zoom's site, in May (doesn't say which year) Blooming Marvellous became one of their clients. So perhaps the 020 number is now no longer for them. You could call Zoom and ask to be put through. Maybe you could ask them for a direct (01946) number for Blooming Marvellous enquiries as you're calling from abroad and therefore can't ring the 0845 number.

Let us know what you try and how you get on as this will help others with the same query.

Hello,

Blooming Marvellous's customer services department moved from London (020 number) to Cumbria(01946).

The geographical number for customer services is 01946818148 so please use this one and not 818100 as listed above.

Thanks Cheesy

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Dave

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Re: Blooming Marvellous number needed
Reply #7 - Jul 13^th, 2010 at 9:03am

ZoomFS wrote on Jul 13^th, 2010 at 8:32am:

Blooming Marvellous's customer services department moved from London (020 number) to Cumbria(01946).

The geographical number for customer services is 01946818148 so please use this one and not 818100 as listed above.

Hi and welcome to SAYNOTO0870.COM.

Thanks, it's fantastic that you've provided this number for enquiries relating to Blooming Marvellous!

Can you clarify, which this is for?

I note that the Blooming Marvellous customer services page mentions 0845 458 7405 and 7402. And orders is 7407. Is this alternative suitable for all or can you provide the alternatives for each of these?

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ZoomFS

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Re: Blooming Marvellous number needed
Reply #8 - Jul 26^th, 2010 at 11:09am

Dave wrote on Jul 13^th, 2010 at 9:03am:

ZoomFS wrote on Jul 13^th, 2010 at 8:32am:

Blooming Marvellous's customer services department moved from London (020 number) to Cumbria(01946).

The geographical number for customer services is 01946818148 so please use this one and not 818100 as listed above.

Hi and welcome to SAYNOTO0870.COM.

Thanks, it's fantastic that you've provided this number for enquiries relating to Blooming Marvellous!

Can you clarify, which this is for?

I note that the Blooming Marvellous customer services page mentions 0845 458 7405 and 7402. And orders is 7407. Is this alternative suitable for all or can you provide the alternatives for each of these?

Hello and thanks for the welcome Grin

Blooming Marvellous have the range 0845 458 7400 - 7499 and were used for previous promos etc and some of the range link to the shops. The ones you mention all lead to the same department who deal with customer services issues as well as orders.

Something I should mention that was not apparent at the time I posted earlier. Blooming Marvellous has been bought out by Mothercare. So the number that I have posted will become inactive in September (date to be confirmed) But I am certain that the 0845 number will be redirected to a new number (again to be confirmed) so for the time being people will need to contact 0845.

Best
James

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Dave

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Re: Blooming Marvellous number needed
Reply #9 - Jul 26^th, 2010 at 3:04pm

ZoomFS wrote on Jul 26^th, 2010 at 11:09am:

Blooming Marvellous have the range 0845 458 7400 - 7499 and were used for previous promos etc and some of the range link to the shops. The ones you mention all lead to the same department who deal with customer services issues as well as orders.

Thanks again. I've put an entry linking 0845 458 7405/2 to 01946 818148 with a note saying that it is customer services.

ZoomFS wrote on Jul 26^th, 2010 at 11:09am:

Something I should mention that was not apparent at the time I posted earlier. Blooming Marvellous has been bought out by Mothercare. So the number that I have posted will become inactive in September (date to be confirmed) But I am certain that the 0845 number will be redirected to a new number (again to be confirmed) so for the time being people will need to contact 0845.

Thanks for the heads up.

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