Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Page Index Toggle Pages: 1
Send Topic Print
AXA Insurance (Read 4,072 times)
tyutchev
Newbie
*
Offline



Posts: 15
AXA Insurance
Sep 2nd, 2009 at 5:32pm
 
Hi, I'm bothered by the fact that some companies, such as AXA Insurance, refuse to send letters to the insured, except for the periodic invitation to renew, which is the only situation where they are obliged by law to do so.  Otherwise they will do business only by phone, which, in many cases, involves a premium or shared-revenue number.  Does anyone know of other such examples?  Best wishes, Tyutchev.
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: AXA Insurance
Reply #1 - Sep 4th, 2009 at 1:30pm
 
There is discussion on the antics of various companies on the forum, a list of which is here. This list hasn't been updated for a while.

I don't recall anyone bringing up the subject of companies not sending letters in order to get customers to phone up.
Back to top
 
 
IP Logged
 
tyutchev
Newbie
*
Offline



Posts: 15
Re: AXA Insurance
Reply #2 - Sep 5th, 2009 at 12:20pm
 
Hi, Dave, thanks.  My question was meant to have a slightly different emphasis.  The organisations I have in mind conduct business by phone not to make customers use it, but because it is cheaper and easier for the organisation:  the RESULT is that, if customers want to contact them, they have to use what is sometimes (frequently?) a premium/ revenue-sharing tariff.  What is particularly frustrating is that, if you write to the organisation, asking them to reply in writing, they do so by phone.  Best wishes, Tyutchev.
Back to top
 
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
(Moderators: bbb_uk, CJT-80, DaveM, Dave, Forum Admin)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved.
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge