Members may be interested to read a comment submitted to the Talk Talk Members Forum via
.
I note a posting from Talk Talk Online Community Executive Emma Longworth at -
www.talktalkmembers.com/forums/showpost.php?p=253073&postcount=6.
Emma suggests that TalkTalk customers refer to
www.saynoto0870.com for alternative geographic numbers to use in place of the 0844 numbers that are expensive to call. It is great to know that Talk Talk approves of the use of alternatives to revenue sharing numbers, as it is in a good position to assist with this.
Around 1000 NHS GPs have expensive 0844 numbers provided by TalkTalk (see 771 examples at
www.tinyurl.com/dhtiny/0844). The Department of Health has directed that NHS providers should not use numbers that cause patients to incur more than the “cost of a local call”. Perhaps Emma, or one of her colleagues, would like to help both Talk Talk customers and the NHS by adding the geographic alternatives for these numbers to the saynoto0870 database.
Perhaps Talk Talk would like to demonstrate its general support for the use of alternatives by doing the same for all of the revenue sharing numbers that it provides, and also offer sponsorship to saynoto0870.
Do please get back to me with a comment.
Emma, or any other representative of Talk Talk, may also wish to add a comment to the saynoto0870 discussion thread at
http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1252043677 I will report any meaningful response here.
Any Talk Talk customer, entitled to register in the member’s forum, may wish to raise this topic in discussion there.
Opal Telecom is the “business to business” division of the Talk Talk Group, which provides the 0844 numbers used by GPs adopting the “Surgery Line” system.
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NHS GPs and Talk Talk (Read 7,700 times)
