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Wharfedale customer services (IAG Group) (Read 23,824 times)
cheekylittletommy
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Wharfedale customer services (IAG Group)
Oct 8th, 2009 at 8:40am
 
Hi

Has anyone got a customer services number? The website is only letting inquiry to them http://www.wharfedale.co.uk is there website. I only need it as im looking for a replacement remote control for my wharfedale dvdr24f

I did try the http://www.saynoto0870.com database but i couldn't find any entrys.

Cheers



~ Edited by Dave: Thread title amended
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« Last Edit: Oct 8th, 2009 at 12:08pm by Dave »  
 
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sherbert
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Re: wharfedale customer services
Reply #1 - Oct 8th, 2009 at 8:55am
 
This is part of the International Audio Group and their address is

IAG UK
IAG House, Sovereign Court
Ermine Business Park,
Huntingdon, Cambridgeshire,
PE29 6XU


According to the www.192.com web site their fax number is

01480 431 767

So, you could either fax them or try dialling around that number to see if you have any joy.

Hope this helps
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cheekylittletommy
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Re: wharfedale customer services
Reply #2 - Oct 8th, 2009 at 9:01am
 
Thanks Smiley Same address I got from http://whois.domaintools.com/wharfedale.co.uk
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« Last Edit: Oct 8th, 2009 at 9:14am by cheekylittletommy »  
 
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Dave
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Re: wharfedale customer services
Reply #3 - Oct 8th, 2009 at 10:17am
 
See this posting from a couple of years ago. Let us know how you get on.
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Dave
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Re: Wharfedale customer services (IAG Group)
Reply #4 - Oct 8th, 2009 at 12:10pm
 
Dave wrote on Oct 8th, 2009 at 10:17am:
See this posting from a couple of years ago. Let us know how you get on.

I've tried both 0845 4580011 and 01480 447700 and they both answer with the same menu for various types of enquiry at IAG. I have added an entry to the database for this.
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cheekylittletommy
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Re: Wharfedale customer services (IAG Group)
Reply #5 - Oct 8th, 2009 at 5:18pm
 
Dave wrote on Oct 8th, 2009 at 12:10pm:
Dave wrote on Oct 8th, 2009 at 10:17am:
See this posting from a couple of years ago. Let us know how you get on.

I've tried both 0845 4580011 and 01480 447700 and they both answer with the same menu for various types of enquiry at IAG. I have added an entry to the database for this.


Ahhh thanks Dave Smiley I did check the database before i posted.

is 01480 a landline right? before i give them a quick ring ding Cheesy
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« Last Edit: Oct 8th, 2009 at 5:30pm by cheekylittletommy »  
 
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Re: Wharfedale customer services (IAG Group)
Reply #6 - Oct 8th, 2009 at 5:28pm
 
cheekylittletommy wrote on Oct 8th, 2009 at 5:18pm:
is 01480 a landline right? before i give them a quick ring ding Cheesy

Yes, 01480 is a landline number.  Wink
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« Last Edit: Oct 8th, 2009 at 5:28pm by Dave »  
 
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cheekylittletommy
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Re: Wharfedale customer services (IAG Group)
Reply #7 - Oct 8th, 2009 at 5:31pm
 
I have just phoned the 01480 447700 number press 1 then 4 then 2 at the menus then it given me this number

0870 6003030
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« Last Edit: Oct 8th, 2009 at 5:35pm by cheekylittletommy »  
 
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Dave
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Re: Wharfedale customer services (IAG Group)
Reply #8 - Oct 8th, 2009 at 5:34pm
 
cheekylittletommy wrote on Oct 8th, 2009 at 5:31pm:
I have just phoned the 01480 447700 number press 1 then 4 then 2 at the menus then it given me this number

What are those options for? Quoting the options numbers on here means nothing.  Huh
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cheekylittletommy
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Re: Wharfedale customer services (IAG Group)
Reply #9 - Oct 8th, 2009 at 5:35pm
 
When it asked me what services i wonted thoses where the ones i pressed anyway i have just done a google search and the number belongs to

Argos
Tel: 0870 6003030

Barnet
Hertfordshire
EN5 5SN

But i went into the argos store at the first place and they said i need to phone wharfedale  Undecided
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« Last Edit: Oct 8th, 2009 at 5:44pm by cheekylittletommy »  
 
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Dave
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Re: Wharfedale customer services (IAG Group)
Reply #10 - Oct 8th, 2009 at 5:40pm
 
cheekylittletommy wrote on Oct 8th, 2009 at 5:35pm:
But i went into the argos store at the first place and they said i need to phone wharfedale  Undecided

So what was the reason you went to Argos in the first place?
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cheekylittletommy
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Re: Wharfedale customer services (IAG Group)
Reply #11 - Oct 8th, 2009 at 5:43pm
 
For a replacement remote control as I have ask on my first post.

I have done a database search and number is 08000563136 for 08706003030
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« Last Edit: Oct 8th, 2009 at 5:43pm by cheekylittletommy »  
 
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Dave
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Re: Wharfedale customer services (IAG Group)
Reply #12 - Oct 8th, 2009 at 5:55pm
 
cheekylittletommy wrote on Oct 8th, 2009 at 5:43pm:
For a replacement remote control as I have ask on my first post.

When was the piece of equipment to which the remote is for purchased?


cheekylittletommy wrote on Oct 8th, 2009 at 5:43pm:
I have done a database search and number is 08000563136 for 08706003030

This 0870 number is for Argos Direct customer services, which is changing to 0845 640 3030.

You can call via the main switchboard for Home Retail Group, Argos' parent company, 01908 690333. The 0800 056 3136 is for the Argos Card, but option 4 will put you through to Argos Direct customer services.
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« Last Edit: Oct 8th, 2009 at 5:55pm by Dave »  
 
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cheekylittletommy
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Re: Wharfedale customer services (IAG Group)
Reply #13 - Oct 8th, 2009 at 6:08pm
 
Dave wrote on Oct 8th, 2009 at 5:55pm:
When was the piece of equipment to which the remote is for purchased?


I got an wharfedale dvdr24f freeview pvr. As i said i lost the remote to it I did try my phone irRemote for my nokia n95 8gb but with no luck.

irRemote turns your phone into a universal remote control. irRemote allows to operate audio and video equipment using one device.

Dave wrote on Oct 8th, 2009 at 5:55pm:
You can call via the main switchboard for Home Retail Group, Argos' parent company, 01908 690333. The 0800 056 3136 is for the Argos Card, but option 4 will put you through to Argos Direct customer services


Okay ill give the number a try and report back.



~ Edited by Dave: Quote boxes amended
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« Last Edit: Oct 9th, 2009 at 10:29am by Dave »  
 
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cheekylittletommy
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Re: Wharfedale customer services (IAG Group)
Reply #14 - Oct 8th, 2009 at 6:11pm
 
is closed but is open monday - friday 8am till 5:30pm. So ill give it ago tomorrow.
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« Last Edit: Oct 8th, 2009 at 6:11pm by cheekylittletommy »  
 
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