Please provide some basic information on this company, as suggested in the guide.

From Fashion Union's terms and conditions page:

Fashion Union, which is a trading name of fashion direct ltd ('we' or 'us').

Registered office:

Shaftesbury Avenue
South Shields
Tyne and Wear
NE34 9PH

Registered number: 2231783
VAT reg. no. GB 569528882.


Fashion Direct Ltd also operates Penny Plain, an alternative number request thread for which is here.

The address Fashion Union and Penny Plain operate from is different to the above registered address. It is:

3-4 Tilley Road
Crowther
Washington
NE38 0AE


There is one listing on BT Phonebook for in and it is:

Fashion Direct Ltd
Tel: (0191) 417 0958
3 Tilley Rd, Crowther, Washington, NE38 0AE

anibox wrote on Oct 9^th, 2009 at 1:14pm:

As this is the number listed on directory enquiries, I think it will be the main switchboard/reception number for the Fashion Direct office. Try it for longer than five rings as the person answering may be on another call or doing something else.


Also, see this page which gives that address and telephone 0191 427 1133.

http://www.do-business.net/Indexer/Company/Visage-Imports-Ltd

Visage Imports Ltd.
Visage House
Shaftsbury Avenue
South Shields
Tyne and Wear
NE34 9PH

Telephone:      0191-427-1133

Companies House
Registration Number:      3301330


This is the same telephone number as I found above. The address is also the registered address for Fashion Direct.

Visage's website: www.visage-group.com

The direct alternative for Fashion Union's 0844 573 0900 is 01204 771618. Ignore the fact that it is a Bolton number, it may direct anywhere once its been called. The key thing is that it avoids the premium charge on the 0844 number.