floella2 wrote on Nov 8
th, 2010 at 3:25pm:
I really wanted to quote this in a complaint to reinforce that 020 numbers should be provided for all department, but I declined due to worries they would pull the plug on the 020 number for Dial A Ride as well!!
What do you guys think?
This is a very clear acknowledgement that not all callers benefit from the fact that BT is prohibited from adding its own charges to the premium applied when calling 084 numbers. (A few others copy its charges.)
The amount of money gained is so petty in the context of the general cost of a service like dial-a-ride that I cannot believe there would be any risk of the alternatives being withdrawn.
There can be functional benefits in using non-geographic numbers, so having a 0845 with a geographic alternative is not always a possible approach. All service providers, who cannot justify themselves levying a charge for telephone access, should use 03 numbers when the technical features that are more readily available with a non-geographic number are of benefit.
Noting the admission in respect of the dial-a-ride numbers, one should ask how the premium charge for most callers is justified where 084 numbers are used.
The 034x equivalent is available for a simple migration (or as an alternative) for every 084 number, and may be adopted within the term of an existing telephone service contract.
Some may have special needs, indeed the least wealthy are less likely to have landlines, but this is about basic equity for all, not about privileges for some (e.g. BT customers!).