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Orange (mobile) Correspondence team (Read 7,865 times)
Jarvis
Newbie
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Posts: 15
Orange (mobile) Correspondence team
Jan 22
nd
, 2010 at 12:23pm
Ho Can anyone help find a `free` number for 0870 797 8000
This is for Orange
Mercia House
Sennhouse Road
Darlington
Co Durham
It is a number for the correspondence team
Thanks for any help you can give?
Steve J
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mainbass
Full Member
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Posts: 198
Re: Orange (mobile) Correspondence team
Reply #1 -
Jan 22
nd
, 2010 at 12:54pm
found 01325-395000 at
http://www.do-business.net/Indexer/Company/Orange-Retail-Ltd
Does it work?
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Barbara
Supreme Member
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Posts: 598
Re: Orange (mobile) Correspondence team
Reply #2 -
Jan 22
nd
, 2010 at 1:55pm
Don't know if this will be of any use but when my son has had problems with his Orange contracts and was getting no where someone from this site suggested contacting the executive office at Orange, email: executive.office@orange.co.uk Initially, one could email individuals but I seem to remember the very helpful man telling me that staff were having their individual emails removed as Orange didn't trust them re personal use or something. Anyway, I always managed to get a call back from him/them & the problems were resolved to our entire satisfaction efficiently and speedily. Might be worth an email & asking for them to ring you.
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Dave
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Posts: 9,902
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Re: Orange (mobile) Correspondence team
Reply #3 -
Jan 22
nd
, 2010 at 1:57pm
mainbass wrote
on Jan 22
nd
, 2010 at 12:54pm:
found 01325-395000 at
http://www.do-business.net/Indexer/Company/Orange-Retail-Ltd
Does it work?
It will be interesting to see if this does work because a number of years ago Orange replaced its geographic office numbers with 0870 ones, I believe that included staff's direct numbers as well. AFAIK we have never cracked then; we only have 0800s, particularly for the Orange mobile service.
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catj
Senior Member
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Posts: 366
Re: Orange (mobile) Correspondence team
Reply #4 -
Jan 23
rd
, 2010 at 8:55pm
The geographic numbers mostly disappeared when the Liverpool, Peterlee, Darlington, Plymouth, and other UK offices were scaled down and the services shipped out to Mumbai and other such places.
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Jarvis
Newbie
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Posts: 15
Re: Orange (mobile) Correspondence team
Reply #5 -
Jan 27
th
, 2010 at 11:22am
Hi and thanks to evryone who has tried to help with contacting this, probably the worst, company on the planet in terms of customer help and support.
I have finally after three weeks recieved a sort of response to my several letters to them and will be now taking action against them in the small claims court.
If anyone else has problems with Orange or any other mobile provider it is worth noting that their is an industry `adjudicator` called CISAS, who are there to help - easy to find on the web.
Cheers
Steve J
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