SAYNOTO0870.COM - Jobcentre Plus

Dave

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Re: Jobcentre Plus - 0845 604 3719
Reply #120 - Oct 20^th, 2010 at 3:51pm

veganpanda wrote on Oct 20^th, 2010 at 3:29pm:

Today I had to phone the Ilford BDC Jobcentre Plus office as my incapacity benefit has been removed without any notice! Obviously the b*****ds have an 0845 number & I point blank refuse to phone them (or anyone else who uses them), so I trailed through these forums trying to find an alternative number that won't cost me to call. I ended up phoning Wandsworth & she was very understanding but told me that her hands have now been tied, she was no longer able to put me through to another branch... but what she did offer to do was contact them herself, then pass my number on to them (bless her), which she did.

Sadly my awful predicament is still far from solved right now Cry

Welcome to SAYNOTO0870.COM.

Sorry to hear about your predicament. Perhaps you could contact your MP about the issue with your benefit. If you do, drop in the communication that you find it totally distasteful that the Department uses 0845 numbers.

The only other thing I can suggest is that the DWP's policy is that the call to initiate payments is a freephone number. As you're not in receipt of benefit (because they stopped it), then perhaps you could ring the appropriate 0800 number (assuming that there is one for this purpose - sorry, I'm not familiar with what numbers they use).

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veganpanda Newbie Offline Posts: 6 London Gender:	Re: Jobcentre Plus - 0845 604 3719 Reply #121 - Oct 20^th, 2010 at 5:28pm Thanks, I will shoot off an email to my local (Tory) MP... not expecting any help there though It's gobsmacking that the most vunerable in society are paying heavily for the wealthy banker's mistakes, grrr!
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sleepyangel

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Re: Jobcentre Plus - 0845 604 3719
Reply #122 - Oct 28^th, 2010 at 12:05pm

Afternoon Dave'n'All at SayNo *(the greatest website on the net haha!)

I just had to come and tell you all this... Even tho Im a little reluctant to let you know 'which' jobcentre this happened at, I feel the need to share my experience with you all.

I followed (Dave) your advice with the adding new number at end of previous before-changed numbers, and found my local branch of JCP on 01424 42500 6 (After all the previous tries got me thru to the FAX machine.)
Iv been online, and on the phone, since 930am this morning trying to get thru to Income Support after receiving a letter from the DLA about changes to my benifit amounts... Needed them urgently, incase they tried to say I hadnt informed them, or I get overpaid or whateer other excuses they spring to mind... For love nor money could I get thru to anyone. That's even after coming on here...

In the end I 'randomly picked' on one of the numbers in the JCP DWP listings, and thought "To heck, why not." Never realised what might happen; but managed to get through to a really lovely person, who after me telling them my Postcode rang me with an 0845 number to get thru to my local JCP. One Id already found and decided against, Indeed Im with others on this site that refuse to ring the 0845s at all. If I cant find the number here, they dont get my call.
As it turns out, and this is apparently available to EVERY JCP OUT THERE, Shocked

the person kindly used THEIR phone, put me on a three way call, rang the 0845 number for my local JCP, Shocked

then PUT ME on the phone thru to them... Wink

And apparently it will work, because HE rang me... something else they are all able to do. Maybe if more of us got onto them and asked for a call back, they'd find it was working against them rather than for them to have the 08 numbers, and may change them back again... Huh

One thing that really peevs me beyond the Angry

'ripping-out-of-my-hair-and-tearing-my-limbs-off is the JCP staff that say that THEY ONLY have these numbers to use as well. Roll Eyes

You're not going to tell me that if they are running late for work, or are sick one day, that they are going to have to go thru the rigmarole of calling their 0845 number Huh

and waiting half hour for an answer at £1per minute.. cos I dont believe it. Not for a minute.. It really enrages me. Angry

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Dave

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Re: Jobcentre Plus - 0845 604 3719
Reply #123 - Oct 28^th, 2010 at 12:48pm

sleepyangel wrote on Oct 28^th, 2010 at 12:05pm:

I followed (Dave) your advice with the adding new number at end of previous before-changed numbers, and found my local branch of JCP on 01424 42500 6 (After all the previous tries got me thru to the FAX machine.)

Thanks, I've listed that. I gather that there's a typo, and it should be 01424 452006 as that's the prefix other sources are giving.

sleepyangel wrote on Oct 28^th, 2010 at 12:05pm:

One thing that really peevs me beyond the Angry

'ripping-out-of-my-hair-and-tearing-my-limbs-off is the JCP staff that say that THEY ONLY have these numbers to use as well. Roll Eyes

You're not going to tell me that if they are running late for work, or are sick one day, that they are going to have to go thru the rigmarole of calling their 0845 number Huh

and waiting half hour for an answer at £1per minute.. cos I dont believe it. Not for a minute.. It really enrages me. Angry

I would have thought that if they are ringing in sick or notifying of impending late arrival, then they would ring their manager on his/her direct 01/02 number. When the staff say they have the 0845 numbers to ring themselves, they probably are referring to when they are making contact with other parts of the service in the course of their work.

The thing to remember is that there's different types of enquiry by different people. I do not believe that it would be right for the public to pile all calls to office managers on their 01/02 numbers.

That is not the point at issue; it is the use of 0845 numbers for "customer" facing services.

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« Last Edit: Oct 28^th, 2010 at 1:31pm by Dave »

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AndrewM Newbie Offline Posts: 1 Gender:	Re: Jobcentre Plus - 0845 604 3719 Reply #124 - Nov 5^th, 2010 at 11:19am Salford Jobcentre Plus Baskerville House New Bailey St Salford Greater Manchester United Kingdom M60 9HP "Local" number: 0845 604 3719 Normal number: 0161 837 1002
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Dave

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Re: Jobcentre Plus - 0845 604 3719
Reply #125 - Nov 5^th, 2010 at 11:27am

AndrewM wrote on Nov 5^th, 2010 at 11:19am:

Salford Jobcentre Plus
Baskerville House
New Bailey St
Salford
Greater Manchester
United Kingdom
M60 9HP

"Local" number: 0845 604 3719
Normal number: 0161 837 1002

Hello and welcome to SAYNOTO0870.COM.

Thanks for posting this in the forum; I have listed it as verified in our database.

Please report any other entries you find that require updating or removing or ones that can be verified by posting in the forum.

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« Last Edit: Nov 5^th, 2010 at 11:27am by Dave »

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imsi

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Re: Jobcentre Plus - 0845 604 3719
Reply #126 - Jan 7^th, 2011 at 3:33pm

Following the advice in this thread, i.e search on 192.com, get old geographic phone number, change last digit to 1,2,3,4, etc. I can now confirm the following:

Poole Jobcentre Plus
Old Town Market
Dear Hay Lane
Poole
Dorset
United Kingdom
BH15 1NZ

Telephone: 0845 604 3719

Geographic number: 01202 333002

Many thanks for the advice

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Dave

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Re: Jobcentre Plus - 0845 604 3719
Reply #127 - Jan 7^th, 2011 at 4:20pm

imsi wrote on Jan 7^th, 2011 at 3:33pm:

Following the advice in this thread, i.e search on 192.com, get old geographic phone number, change last digit to 1,2,3,4, etc. I can now confirm the following:

Poole Jobcentre Plus
Old Town Market
Dear Hay Lane
Poole
Dorset
United Kingdom
BH15 1NZ

Telephone: 0845 604 3719

Geographic number: 01202 333002

Many thanks for the advice

Hi imsi, thanks for posting this. I've added a verified entry for this.

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andy738

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Re: Jobcentre Plus - 0845 604 3719
Reply #128 - Jan 24^th, 2011 at 12:10pm

A young lady at the new claims department gave me the number for Huyton Benefit Delivery Centre, I can confirm it works as I had the pleasure of speaking to the "Dragon" on the other end. After 25 minutes of discussing how I came about the number and her displeasure of actually having to do something other than play solotaire and polish her nails, she put me on a 3 hour call back.

3 hours later I had still not received a call back so I decided to call Morag again, on this occasion I was told that I should really get my phone sorted out to enable me to call expensive numbers as she does not have time to deal with my issues because she is the Manager of Huyton BDC.

So here is the number please feel free to post it.

08456088503 = 01514436249

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Dave

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Re: Jobcentre Plus - 0845 604 3719
Reply #129 - Jan 24^th, 2011 at 2:16pm

andy738 wrote on Jan 24^th, 2011 at 12:10pm:

3 hours later I had still not received a call back so I decided to call Morag again, on this occasion I was told that I should really get my phone sorted out to enable me to call expensive numbers as she does not have time to deal with my issues because she is the Manager of Huyton BDC.

So here is the number please feel free to post it.

08456088503 = 01514436249

Hello and welcome to SAYNOTO0870.COM.

Thanks for posting this; I've added it to the database.

Do post about any other numbers you find and any updates (including unverifieds that work) you find are necessary in the database.

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Jobcentre Plus - 0845 604 3719 Reply #130 - Jan 28^th, 2011 at 11:30am The old number for Croydon Jobcentre, 020 8465 8604, is now answered the same as the 0845 number. Feedback here on its effectiveness would be helpful. Be aware that it can be not recognised when closed.
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fali1 Newbie Offline Posts: 13 uk Gender:	job centre plus number Reply #131 - Feb 2^nd, 2011 at 11:20pm I could not find alternate number for jobcentreplus number 0845 6060 234. its number of Huddersfield centre can any body help me finding alternate land line number, thnks
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Dave

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Re: job centre plus number
Reply #132 - Feb 2^nd, 2011 at 11:33pm

fali1 wrote on Feb 2^nd, 2011 at 11:20pm:

I could not find alternate number for jobcentreplus number 0845 6060 234. its number of Huddersfield centre can any body help me finding alternate land line number, thnks

I made a posting here which gives guidance on contacting Jobcentre Plus. Wink

There is also a verified entry for Huddersfield Jobcentre, 01484 228001. Wink

Please report back how you get on. If you get another number I can add that to the listings.

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fali1 Newbie Offline Posts: 13 uk Gender:	Re: Jobcentre Plus - 0845 6060 234 Reply #133 - Feb 2^nd, 2011 at 11:38pm cant find any related reply about this number 0845 60606 234
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fali1 Newbie Offline Posts: 13 uk Gender:	Re: Jobcentre Plus - 0845 604 3719 Reply #134 - Feb 2^nd, 2011 at 11:39pm thanks , i will try at morning this number 01484 228001, thanks again
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