Regarding 0800 055 6688 and 01603 248701
I have recently had to complete one of those 40 page forms in order to renew the benefits I have been receiving since 2007 when I was registered disabled.
The form quotes the 0800 055 6688 number to call if you have any questions.
I tried this number 4 times and was told by very abrupt switchboard ladies
that the number was Only for new claims, or, they can give you an 0845 number
to call your local office. [Great, another 0845, no thanks]
I then used the 01603 248701 which was last posted by Dave.
This got me through to nicer switchboard ladies who rung me back to save my money,
and then they re-directed me to the correct office.
Using either of these numbers you should be able to get your problems resolved
....without using the pesky 0845s !
Keep up the brilliant work on this website