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Jobcentre Plus - 0845 604 3719 (Read 448,859 times)
Dave
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Re: Jobcentre
Reply #15 - May 6th, 2010 at 2:17pm
 
sensory wrote on May 6th, 2010 at 2:03pm:
I can confirm that the Seacroft, Leeds number has switched over the 0845 switchboard. Thanks to this thread I've found the new phone number to be: 0113 2148501.

Also, 0113 2148587 will put you through the top floor, for other things than just signing on.

Thanks for the feedback. I've added an entry with these two numbers in.  Smiley
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tommy24
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Re: Jobcentre
Reply #16 - May 7th, 2010 at 7:55am
 
The cannock number has changed over, just tried to call it
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angeluss7256
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Re: Jobcentre
Reply #17 - May 7th, 2010 at 1:18pm
 
ello u guys have dune damm well to get a list of numbers to by pass 0845 1.50 a mind lines thankyou there just one number missing in ya list PLYMOUTH UK Jobcenter plus since it moved to exeter street they also changed there local landline and diverted to the new 0845 any suggestions let me no ta Grin
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Dave
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Re: Jobcentre
Reply #18 - May 7th, 2010 at 8:30pm
 
angeluss7256 wrote on May 7th, 2010 at 1:18pm:
ello u guys have dune damm well to get a list of numbers to by pass 0845 1.50 a mind lines thankyou there just one number missing in ya list PLYMOUTH UK Jobcenter plus since it moved to exeter street they also changed there local landline and diverted to the new 0845 any suggestions let me no ta Grin

The list of numbers is contributed to by all visitors and not an elite few with special qualifications.

As you would like this number, then perhaps you could let us know what you've done so far. What information do you have (i.e. the address and old geographic number) and importantly, what have you done in an effort to seek out a number?  Huh Huh

Have you followed the suggestion I posted previously in reply #2?
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« Last Edit: May 8th, 2010 at 7:05pm by Dave »  
 
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anonyy
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Re: Jobcentre
Reply #19 - May 10th, 2010 at 9:47am
 
does anyone have a number for the jobcentre in Derby its changed from 01332 714 300 to an indirect one 0845 604 3719 its a call centre you have to queue and ask to be put through its ridiculous.

also does anyone have another number for 0845 608 8506 its the benefit claim line
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« Last Edit: May 10th, 2010 at 9:49am by anonyy »  
 
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sherbert
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Re: Jobcentre
Reply #20 - May 10th, 2010 at 9:55am
 
Their fax number is 01332 714 444. It may be worth dialling around that number to see if you get any luck
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Dave
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Re: Jobcentre
Reply #21 - May 10th, 2010 at 6:52pm
 
anonyy wrote on May 10th, 2010 at 9:47am:
does anyone have a number for the jobcentre in Derby its changed from 01332 714 300 …

To look for a number to contact the Derby branch, follow the tips I posted above. I would start by trying 01332 714301, 714302 and so on. Bear in mind that these will probably be direct numbers for members of staff. Others have reported equivalent numbers for other Jobcentres to be suitable alternatives.

Please report back how you get on, and chiefly, any alternative that you find so it can be added to the database for other visitors to use.


sherbert wrote on May 10th, 2010 at 9:55am:
Their fax number is 01332 714 444. It may be worth dialling around that number to see if you get any luck

This suggests to me that this branch possibly operates 714300 to 714449 at least, so plenty of numbers for the requestor to try.
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« Last Edit: May 10th, 2010 at 6:53pm by Dave »  
 
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Katie740
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Re: Jobcentre
Reply #22 - May 12th, 2010 at 12:53pm
 
I followed the advice above, and it worked! Stirling jobcentreplus direct number used to be 01786 432 600. It is now  01786 432 602. The chap I spoke to there says there have been many complaints and asks that people visiting their jobcentre should fill in a "suggestion form" on this subject.
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Dave
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Re: Jobcentre
Reply #23 - May 12th, 2010 at 2:11pm
 
Katie740 wrote on May 12th, 2010 at 12:53pm:
I followed the advice above, and it worked! Stirling jobcentreplus direct number used to be 01786 432 600. It is now  01786 432 602. The chap I spoke to there says there have been many complaints and asks that people visiting their jobcentre should fill in a "suggestion form" on this subject.

Hi and welcome to SAYNOTO0870.COM.

Thanks for the feedback; I've added an entry for this office with the number you've given.  Smiley
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Maclee
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Re: Jobcentre Plus - 0845 604 3719
Reply #24 - May 18th, 2010 at 7:23pm
 
Hi everyone.

Having used the info here several times I have just joined this site so I could add a couple of numbers for the King's Lynn Jobcentre. Hope they are useful to someone.

Since I am unemployed at the moment, and money is very tight, I find it unforgivable that the DWP has elected to use 0845 numbers, and I have filed written complaints to that effect.

I have also sent letters to all Jobcentre/DWP offices with which I have to deal, stating that I will not call any chargeable, non-geographic number, (you can obtain pre-paid envelopes for these offices from your local jobcentre, so no stamp to buy either).

I have pasted the text of my 'standard letter' below, and I invite anyone who reads this post to use it if they so wish. All you need to do is to add your own personal details, (name, address and Nat Ins number for instance). This letter can be sent to the any user of such numbers, not just the jobcentre.

===

Dear Sir/Madam

Your ref:





NON-GEOGRAPHIC PHONE NUMBERS.

Following a study of recent phone bills it has come to my attention that calls made to non-geographic numbers are proving disproportionately expensive when compared, on a like-for-like basis with calls to standard numbers. Therefore, please be aware that from now on I will not make or return any calls which require me to use a chargeable non-geographic phone number.

This includes, but is not limited to numbers starting:

09      or      084      or      087


Therefore, with immediate effect, if you wish me to contact you by phone you MUST provide a geographic number, that is to say a number starting:

01      or      02   

Alternatively, you are welcome to supply a ‘freephone’ number such as one starting:

0800.

Thank you for your attention.

====
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« Last Edit: May 18th, 2010 at 8:03pm by Maclee »  
 
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Dave
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Re: Jobcentre Plus - 0845 604 3719
Reply #25 - May 18th, 2010 at 7:42pm
 
Maclee wrote on May 18th, 2010 at 7:23pm:
Having used the info here several times I have just joined this site so I could add a couple of numbers for the King's Lynn Jobcentre. Hope they are useful to someone.

Hi and welcome to SAYNOTO0870.COM.

Thanks, I see those numbers you have just submitted. As you are now a member, please submit any updates (including numbers that need removing or ones that are unverified and can be verified) or new alternative numbers via the forum.


Maclee wrote on May 18th, 2010 at 7:23pm:
Following a study of recent phone bills it has come to my attention that calls made to non-geographic numbers are proving disproportionately expensive when compared, on a like-for-like basis with calls to standard numbers. Therefore, please be aware that from now on I will not make or return any calls which require me to use a chargeable non-geographic phone number.

This includes, but is not limited to numbers starting:

034      or      084      or      087

Noooooooo!  Cry

The 03 non-geographic numbers are the solution that this campaign is delighted to see. They are charged at no more than a geographic call across all landline and mobile providers.

For organisations that wish to use a non-geographic number but not charge customers a premium to ring, then 03 is the way.
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Maclee
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Re: Jobcentre Plus - 0845 604 3719
Reply #26 - May 18th, 2010 at 8:06pm
 
Oops!... sorry about that!   Undecided

I have modified my post and changed the 03 to 09.

I was going to put in a bit about allowing calls to 03 numbers, but that just encourages these organisations to use non-geographic numbers which is really not necessary.
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« Last Edit: May 18th, 2010 at 8:07pm by Maclee »  
 
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TomEatan
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JobCentre Plus Entry
Reply #27 - Jun 4th, 2010 at 4:24pm
 
Hi,

I added a number:

Company Name: JobCentre Plus      
0844 / 0845: 0845 604 3719
Freephone: 01642 398332

I meant to place the "Freephone" under: "01 / 02 / 03"

and add: "Other Information" as: James Cook (Middlesbrough)

I spent a few hours using the 0845 number until a nice lady on the switch board gave me the local number. I used the local and can confirm it works.

If an admin could edit my entry and confirm it, this would help people a lot Smiley

Regards,
Tom

                 
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Dave
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Re: JobCentre Plus Entry
Reply #28 - Jun 4th, 2010 at 8:43pm
 
TomEatan wrote on Jun 4th, 2010 at 4:24pm:
I added a number:

Company Name: JobCentre Plus      
0844 / 0845: 0845 604 3719
Freephone: 01642 398332

I meant to place the "Freephone" under: "01 / 02 / 03"

and add: "Other Information" as: James Cook (Middlesbrough)

I spent a few hours using the 0845 number until a nice lady on the switch board gave me the local number. I used the local and can confirm it works.

If an admin could edit my entry and confirm it, this would help people a lot Smiley

Hi and welcome to SAYNOTO0870.COM. Thanks for this, I have amended it and listed it as verified.  Smiley
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Dave
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Re: Jobcentre Plus - 0845 604 3719
Reply #29 - Jun 6th, 2010 at 7:44pm
 
Source: St Helens District Council for Voluntary Service

http://www.sthelenscvs.org.uk/migration-jobcentre-plus-telephone-single-0845-tel...

Quote:
Migration of Jobcentre Plus Telephone to a Single 0845 Telephone Number

Balfour Beatty Workplace (BBW) currently have a contract to deliver switchboard services for Jobcentre Plus. The vast majority of Jobcentre Plus offices have their calls answered by BBW staff, however, on the smaller sites; calls are still answered within the Jobcentre Plus office. To optimise service delivery these functions will be moved from DWP premises and centralised into the four BBW Service Centres in Watford, Cardiff, Glasgow and Blackpool, creating a virtual pool of operators to deal with customer calls. To minimise disruption to customer service, at the same time, we will introduce a single national jobcentre number for customer contact with jobcentres. This is an 0845  number, with a separate 0845 Welsh Language Line number for those customers who want to conduct their business in Welsh.



From BBW contact page:

Balfour Beatty WorkPlace Ltd
1st Floor Edward Hyde Building
38 Clarendon Road
Watford
WD17 1JW

Tel: 01923 811 800
Fax: 01923 811 809


Please try this number, ask to be put through and report back on your experience by posting here.  Smiley
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« Last Edit: Jun 6th, 2010 at 8:00pm by Dave »  
 
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