SAYNOTO0870.COM - Jobcentre Plus

toasteduk

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Re: Jobcentre Plus - 0845 604 3719
Reply #75 - Jul 27^th, 2010 at 1:32pm

Dave wrote on Jul 27^th, 2010 at 1:16pm:

toasteduk wrote on Jul 27^th, 2010 at 1:04pm:

Has anyone got a social fund number for st. helens

Address is:

St Helens Jobcentre Plus
Gregson House
2 Central Street
St Helens
Merseyside
United Kingdom
WA10 1UF
Telephone: 0845 604 3719 (Would this be the same for social fund?)
Jobcentre Plus Office

St Helens Benefit Delivery Centre
Merseyside
United Kingdom
Telephone: 0845 608 8503 (SF:0845 608 8541 BB:0845 608 8602)
Textphone: 0845 608 8514 (SF:0151 801 8067 BB:0845 603 6761)
IIDB: 0845 603 1358 Textphone: 01229 842700
Maternity Allowance: 0845 608 8780 Textphone: 0845 608 8971
Incapacity Benefit
Income Support
Jobseeker's Allowance

Welcome to SAYNOTO0870.COM.

I'm not sure why you've posed the question I've highlighted.

Based on the text you've quoted, I presume that you have taken it from the Jobcentre Local Office Search at los.direct.gov.uk

If the social fund is based at that same address then we need to look for the numbers that go to that address.

At present there is no entry for St Helen's Jobcentre in our database. Therefore, follow the guidance I posted previously. The starting point is the old main number for St Helens Jobcentre which is 01744 698000. Thus, I suggest that numbers are probably in the 6980xx range and possibly higher; i.e. 6981xx etc. The number of numbers they have is likely to depend largely on the number of staff they have at that location.

Let me know how you get on by posting back here. Once you have a suitable number that they will deal with calls on, post here and I will add it to the database for others to use.

Thanks for your help

Yes i got the address from los.direct.gov.uk and the number you highlighted would that be the same as for social fund? but i found that out by calling the crisis loan number and gived me

0845 6088538 = As im looking to apply for a budgeting loan / Social fund.

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« Last Edit: Jul 27^th, 2010 at 1:35pm by toasteduk »

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Dave

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Re: Jobcentre Plus - 0845 604 3719
Reply #76 - Jul 27^th, 2010 at 1:51pm

toasteduk wrote on Jul 27^th, 2010 at 1:32pm:

Thanks for your help

Yes i got the address from los.direct.gov.uk and the number you highlighted would that be the same as for social fund? but i found that out by calling the crisis loan number and gived me

0845 6088538 = As im looking to apply for a budgeting loan / Social fund.

I have no idea whether any alternative at the Jobcentre in Gregson House will deal with your enquiry for social fund. There is only one way to find out, and that it to try!

The question is, where are calls to 0845 608 8548 answered? Huh

If they are answered at Gregson House, then the suggestions I put may be of help in seeking out an alternative. If they are not based there, then you could ask to be put through.

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toasteduk

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Re: Jobcentre Plus - 0845 604 3719
Reply #77 - Jul 27^th, 2010 at 4:11pm

sherbert wrote on Jul 27^th, 2010 at 1:14pm:

Hi and welcome to the forum.

Have a go at this and see if it still works, I found it on www.192.com

01744 698 000

Please report back if you have any luck

No luck. Says call 0845 604 3719

Dave wrote on Jul 27^th, 2010 at 1:51pm:

The question is, where are calls to 0845 608 8548 answered? Huh

0845 608 8548 is the number for social fund, I have tryed the database om saynoto0870 Sad

but with no luck, Tryed searching for jobcentre plus but i could only find the Liverpool - Crosby = 0151 949 4123 but crosby is 10 miles away from me.

Dave wrote on Jul 27^th, 2010 at 1:51pm:

If they are answered at Gregson House, then the suggestions I put may be of help in seeking out an alternative. If they are not based there, then you could ask to be put through.

Cheers, If you come up with any 01744 numbers, Ill be greatfull.

But my question is why have the jobcentre switch to 0845? And do they get some kinda money from using 0845 now?

~ Edited by Dave: Quote boxes tidied up

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« Last Edit: Jul 27^th, 2010 at 4:34pm by Dave »

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Dave

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Re: Jobcentre Plus - 0845 604 3719
Reply #78 - Jul 27^th, 2010 at 4:41pm

toasteduk wrote on Jul 27^th, 2010 at 4:11pm:

Dave wrote on Jul 27^th, 2010 at 1:51pm:

The question is, where are calls to 0845 608 8548 answered? Huh

0845 608 8548 is the number for social fund, I have tryed the database om saynoto0870 Sad

but with no luck, Tryed searching for jobcentre plus but i could only find the Liverpool - Crosby = 0151 949 4123 but crosby is 10 miles away from me.

It does not mean that the number is answered close by.

toasteduk wrote on Jul 27^th, 2010 at 4:11pm:

Dave wrote on Jul 27^th, 2010 at 1:51pm:

If they are answered at Gregson House, then the suggestions I put may be of help in seeking out an alternative. If they are not based there, then you could ask to be put through.

Cheers, If you come up with any 01744 numbers, Ill be greatfull.

I did suggest some 01744 numbers. Roll Eyes

Like sherbert, I pointed you to the number 01744 698000, not because it is a suitable alternative, but because numbers in Gregson House are likely to follow on. That is 698001, 002 etc up to however many numbers they may have (could be tens or hundreds).

toasteduk wrote on Jul 27^th, 2010 at 4:11pm:

But my question is why have the jobcentre switch to 0845? And do they get some kinda money from using 0845 now?

At each Jobcentre there was a switchboard operator who took calls on the main numbers. In the case of St Helen's, that was 698000. They decided to save some money by doing away with them, instead having one central switchboard for all Jobcentres, which is what 0845 604 3719 is.

Sadly, they chose to use a premium 0845 number, rather than a 03 number as it is DWP policy to use 0845 numbers.

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« Last Edit: Jul 27^th, 2010 at 4:42pm by Dave »

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Jobcentre Plus - 0845 604 3719 Reply #79 - Jul 27^th, 2010 at 6:47pm toasteduk, you might also like to do a search for dwp and look down the results. There may be something in there that will help you. There are no St Helen's numbers on that list, but there are others such as Liverpool ones.
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Maclee

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Re: Jobcentre Plus - 0845 604 3719
Reply #80 - Jul 27^th, 2010 at 8:21pm

It may be worth remembering that all jobcentres have phones available to the public which connect direct to the various 0845 destinations. If you live near to a jc or have to visit anyway, why not use the phone there and when they cannot help you, (which is almost always!), tell them you want them to call you back at home or on your mobile, (they state in their booklet that they will do this... see my previous post).

If, like me you do not live near a jc this is of no help of course. Sad

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Maclee

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Re: Jobcentre Plus - 0845 604 3719
Reply #81 - Jul 29^th, 2010 at 3:24am

Two new numbers for the Jobcentre 'Benefits Delivery Centre' (BDC) office in Basildon, which seems to now be handling all claims in the East of England following the closure of the Norwich BDC.

01268 633006 (I have not used the number but have no reason to doubt it)

01268 633061 (I have used, & can confirm that this number is correct for this office). Incidentally, the names of two managers there are: Tina Hill & Steve Ford.

These numbers were furnished to me by one of the 0845 call centres, (I used a phone at the jc to call it!), after I threatened to contact my MP if they continued to refuse to give me a direct number for the BDC.

You may like to note that telling most jc staff that you are going to your MP seems to make them suddenly become a lot more helpful!

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loobyloo Newbie Offline Posts: 3	Lancaster Jobcentre Reply #82 - Aug 9^th, 2010 at 12:09pm Hello all Does anyone kinow the number for Lancaster JobCentre? A Scottish woman who answered the 0845 number has justr refused to give me the 01 number.
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Dave

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Re: Lancaster Jobcentre
Reply #83 - Aug 9^th, 2010 at 12:24pm

loobyloo wrote on Aug 9^th, 2010 at 12:09pm:

Does anyone kinow the number for Lancaster JobCentre? A Scottish woman who answered the 0845 number has justr refused to give me the 01 number.

Hello and welcome to SAYNOTO0870.COM.

I have joined your posting to the long thread running for Jobcentre numbers.

Every Jobcentre used to have its own switchboard/general enquiries number for which callers would be put through to whoever they required. Jobcentre Plus decided to centralise all the switchboards into one and they also took the opportunity to introduce a premium 0845 number.

I have written guidance on finding other numbers at each Jobcentre and I suggest you have a read of it. The 'old' switchboard number for Lancaster Jobcentre is 01524 302000, so this is your starting point; other direct dial numbers are likely to follow on.

When you have a suitable number, please post it here and I will add it to the listings.

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loobyloo

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Re: Lancaster Jobcentre
Reply #84 - Aug 9^th, 2010 at 12:30pm

Dave wrote on Aug 9^th, 2010 at 12:24pm:

[quote author=loobyloo link=1269276991/75#85 date=1281355778]

I have joined your posting to the long thread running for Jobcentre numbers.

Every Jobcentre used to have its own switchboard/general enquiries number for which callers would be put through to whoever they required. Jobcentre Plus decided to centralise all the switchboards into one and they also took the opportunity to introduce a premium 0845 number.

I have written guidance on finding other numbers at each Jobcentre and I suggest you have a read of it. The 'old' switchboard number for Lancaster Jobcentre is 01524 302000, so this is your starting point; other direct dial numbers are likely to follow on.

When you have a suitable number, please post it here and I will add it to the listings.

Thanks Dave - I did check that thread but Lancaster's one of the one's not listed yet. The 01524 302000 just gives you a recorded message about the 0845 number. I'll see if I can wangle anything out of them when I'm next down there.

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Dave

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Re: Lancaster Jobcentre
Reply #85 - Aug 9^th, 2010 at 12:39pm

loobyloo wrote on Aug 9^th, 2010 at 12:30pm:

Dave wrote on Aug 9^th, 2010 at 12:24pm:

I have joined your posting to the long thread running for Jobcentre numbers.

Every Jobcentre used to have its own switchboard/general enquiries number for which callers would be put through to whoever they required. Jobcentre Plus decided to centralise all the switchboards into one and they also took the opportunity to introduce a premium 0845 number.

I have written guidance on finding other numbers at each Jobcentre and I suggest you have a read of it. The 'old' switchboard number for Lancaster Jobcentre is 01524 302000, so this is your starting point; other direct dial numbers are likely to follow on.

When you have a suitable number, please post it here and I will add it to the listings.

Thanks Dave - I did check that thread but Lancaster's one of the one's not listed yet. The 01524 302000 just gives you a recorded message about the 0845 number. I'll see if I can wangle anything out of them when I'm next down there.

If you are referring to our listings, then you should be aware that numbers are listed when someone adds them. So the reason there is no entry for Lancaster Jobcentre is because no one has submitted one.

Of course the 01524 302000 number gives a recorded message because it is the old switchboard number for that office!

My suggestion was that, as you would like a number for Lancaster Jobcentre, you might like to go about looking for it and then share it with us for others to use. Hence the suggestion that you dial direct numbers until you find someone willing and able to deal with your call.

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mhoobag1 Newbie Offline Posts: 1	Re: Jobcentre Plus - 0845 604 3719 Reply #86 - Aug 13^th, 2010 at 10:57am I have a number for Gateshead Jobcentre, Shieldon House, NE8 1AS Its 01914514168 or 01914814164 they will also put you through to jobseekers direct 0845 number if you ask them.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Jobcentre Plus - 0845 604 3719 Reply #87 - Aug 13^th, 2010 at 3:16pm mhoobag1 wrote on Aug 13^th, 2010 at 10:57am: I have a number for Gateshead Jobcentre, Shieldon House, NE8 1AS Its 01914514168 or 01914814164 they will also put you through to jobseekers direct 0845 number if you ask them. Welcome to SAYNOTO0870.COM. I've found your entry and verified it.
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Cheesecat Newbie Offline Posts: 1	Re: Jobcentre Plus - 0845 604 3719 Reply #88 - Aug 17^th, 2010 at 11:34am Hello Just wanted to confirm the number for Chelmsley Wood, birmingham as 0121 480 4603 Also want to say thanks, I have used your website countless times over the years - its a great help!
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Dave

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Re: Jobcentre Plus - 0845 604 3719
Reply #89 - Aug 17^th, 2010 at 1:26pm

Cheesecat wrote on Aug 17^th, 2010 at 11:34am:

Just wanted to confirm the number for Chelmsley Wood, birmingham as 0121 480 4603

Also want to say thanks, I have used your website countless times over the years - its a great help!

Welcome to the forum.

Thanks for this; I've added an entry for it in the listings.

Please provide feedback on database entries that need attention by posting in the Requests section of the forum. By this I mean numbers that don't work (say why they don't work) and therefore need removing; unverifieds that do work and can therefore be verified; companies that have changed numbers (whether it be 01/02/03 or 08 numbers) etc.

The alternative numbers listings work best when users tell us of any necessary updates. It creates better quality (more accurate) listings and stops others wasting their time ringing non-working numbers and saves the nuisance of those receiving calls who cannot help.

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