We
have looked for this one before. The old number was 0870 599 8877 which has now answers with a recording giving the number quoted in the OP, 0844 736 0595.
There are two unverified entries in the database which relate to this service:
Sony UK 0870 599 8877 0844 736 0595 01923 476426 PlayStation Support Also for: 0870 2422299
Sony UK 0870 599 8877 0844 736 0595 020 7859 5000 Sony Computer Entertainment UK HQ - ask for Customer Services for PlayStation support
Alternatively, you could try ringing via the main Sony UK menu which has options for various Sony products. Access this via 020 7365 2947 or 01923 476425.
The
PlayStation UK website gives the address as:
Sony Computer Entertainment Europe Limited
10 Great Marlborough Street
London
W1F 7LP
United Kingdom
Company no. 327779
UK VAT no. GB 760 9739 93
Following on from the 01923 476426 lead:
400 Sitel Watford (Call Centre outsourcing company - see
www.sitel.com for more info)
401 music
402 rings, no answer
403 rings, no answer
404 rings, no answer
405 rings, no answer
406 recording stating number dialled is "incorrect"
407 music
408 rings, no answer
409 rings, no answer
410 "We're currently experiencing some service issues with PlayStation Network…"
411 "We're currently experiencing some service issues with PlayStation Network…"
412 rings, no answer
413 rings, no answer
414 "We're currently experiencing some service issues with PlayStation Network…"
415 rings, no answer
416 rings, no answer
417 "We're currently experiencing some service issues with PlayStation Network…"
418 rings, no answer
419 rings, no answer
420 music
421 rings, no answer
422 music
423 Sony Customer Information Centre
424 rings, no answer
425 Sony main menu
426 rings, no answer
427 rings, no answer
428 "Thank you for continuing to hold…"
429 PlayStation Careline
430 rings, no answer
431 "We're currently experiencing high call volumes…"
432 music
433 busy
434 music
435 busy
436 music
437 busy
438 music
439 busy
440 music
441 busy
442 music
443 busy
444 music
445 recording stating number dialled is "incorrect"
446 music
447 recording stating number dialled is "incorrect"
448 National Pandemic Flu Service (now closed)
449 recording stating number dialled is "incorrect"
450 Audix
A number of these Sony ones are voiced by the same male as is on the 0844 number, which suggests we may be getting warm.
Please let us know what you try and what you find out. If you find a suitable alternative, let us know and I will list it for others to use.