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SAYNOTO0870.COM › Main Forum › Geographical Requests › Yours Clothing (Size Up Clothing Stores Ltd)

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Yours Clothing (Size Up Clothing Stores Ltd) (Read 23,758 times)

smileyeyes

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Yours Clothing (Size Up Clothing Stores Ltd)
Apr 16^th, 2010 at 9:14am

Hi,

I want to contact Yours clothing regarding a refund they owe me.
Emails seem to be ignored.
The number on their website is 08448 204 204
I have searched this website, but can't find anything.
They actually do not advertise an address online
https://www.yoursclothing.co.uk/whoarewe.aspx

Thanks

~ Edited by Dave: Thread title amended

« Last Edit: Apr 16^th, 2010 at 8:43pm by Dave »

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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Looking for alternative number for Yours cloth Reply #1 - Apr 16^th, 2010 at 9:53am If you go here https://www.yoursclothing.co.uk/StoreFinder.aspx You will find geographiacl telephone numbers for their stores.
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smileyeyes

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Re: Looking for alternative number for Yours cloth
Reply #2 - Apr 16^th, 2010 at 10:01am

Thanks sherbert.
I have rung a couple, but they tell me I have to to dial the 08448 for online queries.
It's so annoying that companies charge the earth for us to ring them about something that isn't even our fault.
I get unlimited landline calls on my mobile, hence I always use this site to find alternative numbers.

I must say - you all do a brilliant job on this website!
Keep up the good work.

Any suggestions to find a landline number to replace the 0844 number?

Cheers,
smiley

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smileyeyes Junior Member Offline ..what goes around - comes around Posts: 97 ~ ESSEX ~ Gender:	Re: Looking for alternative number for Yours cloth Reply #3 - Apr 16^th, 2010 at 10:12am Job Done! Kept ringing stores until someone finally gave me Head Office reception, and they transferred me to the Online Dept. The calls didn't cost me a penny. I love this website. Won't companies realise what's happening? I hope they don't close the site? Thanks
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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Looking for alternative number for Yours cloth Reply #4 - Apr 16^th, 2010 at 10:14am Try emailing the chairman https://www.yoursclothing.co.uk/whoarewe.aspx Scroll down to the bottom of the page
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mainbass Full Member Offline Posts: 198	Re: Looking for alternative number for Yours cloth Reply #5 - Apr 16^th, 2010 at 10:33am For the benefit of any future enquiries, Yours Clothing is a trading name of SIZE UP CLOTHING STORES LTD based in Peterborough. Either 01733 557118 or 01733 383890. Possibly one is for a distribution centre & one is the main office but not sure.
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smileyeyes

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Re: Looking for alternative number for Yours cloth
Reply #6 - Apr 16^th, 2010 at 11:03am

sherbert wrote on Apr 16^th, 2010 at 10:14am:

Try emailing the chairman

https://www.yoursclothing.co.uk/whoarewe.aspx

Scroll down to the bottom of the page

Good idea sherbert !
I had filled in dozens of those email messages, and just received evasive replies.
So have now instructed that all of my emails and messages be brought to the attention of Andrew Killingsworth.

I'm disabled, and rely on the internet. When I have negative experiences with a company I wish there was a website
where I could Name and Shame them for the purpose of "customer awareness" (sorry, went off track there)

Thanks,
smiley

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smileyeyes

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Re: Looking for alternative number for Yours cloth
Reply #7 - Apr 16^th, 2010 at 11:05am

mainbass wrote on Apr 16^th, 2010 at 10:33am:

For the benefit of any future enquiries, Yours Clothing is a trading name of SIZE UP CLOTHING STORES LTD based in Peterborough.

Either 01733 557118 or 01733 383890. Possibly one is for a distribution centre & one is the main office but not sure.

aaah, I see.
Thank you mainbass

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mainbass Full Member Offline Posts: 198	Re: Looking for alternative number for Yours cloth Reply #8 - Apr 16^th, 2010 at 11:22am You`re welcome. Re your comment "I wish there was a website where I could Name and Shame them for the purpose of "customer awareness", there are such sites. If you google "review websites" you`ll find quite a few.
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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Looking for alternative number for Yours cloth Reply #9 - Apr 16^th, 2010 at 11:29am smileyeyes wrote on Apr 16^th, 2010 at 9:14am: They actually do not advertise an address online In that case I would be very reluctant to purchase something if you do not know where it is coming from. ~ Edited by Dave: Quote box completed
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smileyeyes

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Re: Looking for alternative number for Yours cloth
Reply #10 - Apr 16^th, 2010 at 11:30am

Umm, oh yes, it's often the "obvious" that I overlook.
I'm going to do Google searches - and Name and Shame some major companies for their errors.
Hope I don't get booted from here for chatting about this as it isn't regarding phone numbers.
I do apologise if I have breached any terms.
Guess I'm a typical woman...chat chat chat lol.

smileyeyes

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smileyeyes

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Re: Looking for alternative number for Yours cloth
Reply #11 - Apr 16^th, 2010 at 12:38pm

sherbert wrote on Apr 16^th, 2010 at 11:29am:

smileyeyes wrote on Apr 16^th, 2010 at 9:14am:

They actually do not advertise an address online

In that case I would be very reluctant to purchase something if you do not know where it is coming from.

Yes I totally agree... I didn't realise this until after I placed my order.
When you click return an item, an address is given to you.
Apart from that, there is now way to produce an address on their website....seems very odd.
I have told them very bluntly I will not be shopping with them again.

WOW - Just got a phone call from a manager - on behalf of the chairman - Very apologetic etc etc

Thanks loads for your advice sherbert

~ Edited by Dave: Formatting corrected

« Last Edit: Apr 16^th, 2010 at 8:41pm by Dave »

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Dave

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Re: Yours Clothing (Size Up Clothing Stores Ltd)
Reply #12 - Apr 16^th, 2010 at 9:02pm

The address is available on the Yours Clothing website in a number of places, although not on the contact page. Perhaps a friendly suggestion to them that they could make the address more prominent would achieve this.

I performed two simple steps to obtain the geographic number of the head office:

As the contact page didn't yield the address, I looked on the terms and conditions page. The first term states:

Quote:

1.1 In this Agreement, we are Size Up Clothing Stores Limited, 1184 Lincoln Road, Werrington, Peterborough, PE4 6LA and you are the person detailed on the Order Forms.

Then I went to BT Phonebook and them up:

Quote:

Size Up Clothing Stores Ltd
Tel: (01733) 575780
1184 Lincoln Rd, Werrington, Peterborough, PE4 6LQ

I have listed this number in the database with a link to the page giving contact details for the stores.

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smileyeyes Junior Member Offline ..what goes around - comes around Posts: 97 ~ ESSEX ~ Gender:	Re: Yours Clothing (Size Up Clothing Stores Ltd) Reply #13 - Apr 17^th, 2010 at 1:15pm Gosh you're Good !!
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