SAYNOTO0870.COM - Hermes Parcels/MyHermes (Parcelnet)

smileyeyes

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Hermes Parcels/MyHermes (Parcelnet)
Apr 16^th, 2010 at 1:57pm

Hi,

Just wanted to let you know..
I just tried to find an alternative number for Hermes parcel collection / delivery
The number listed on here ( 01274 625625 ) gives an answerphone message
referring the caller to yet another 0844 number ( 08445437000)
When I searched this site for an alternative, there doesn't appear to be anything.

smileyeyes.

~ Edited by Dave: Thread title amended

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« Last Edit: May 15^th, 2011 at 9:45pm by Dave »

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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: A listed number has been stopped (Hermes Parce Reply #1 - Apr 16^th, 2010 at 3:16pm Hermes and Parclenet are one of the same I believe. So do a search on the database for Parclenet for a list of unverified numbers
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smileyeyes Junior Member Offline ..what goes around - comes around Posts: 97 ~ ESSEX ~ Gender:	Re: A listed number has been stopped (Hermes Parce Reply #2 - Apr 16^th, 2010 at 3:21pm Okey dokey, will do that sherbert. Thanks for all your ideas. Spent the past hour searching Google re Hermes and couldn't find 1 single landline number. Will search for parcelnet now
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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: A listed number has been stopped (Hermes Parce Reply #3 - Apr 16^th, 2010 at 3:56pm Why search Google when they are on the database?
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smileyeyes

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Re: A listed number has been stopped (Hermes Parce
Reply #4 - Apr 16^th, 2010 at 4:05pm

I searched the database under Hermes, and got 0844 543 7411 01274 625625
The landline number just has a message offering another 0844 number.
I assumed that was all the database had, so plodded off to Google..
.. now that you've said they are also Parcelnet, I have found lots of numbers on the database.
Going to try a few now.

Sorry if I'm a bit naive on here, {take pity on this newbie lol}

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smileyeyes

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Re: A listed number has been stopped (Hermes Parce
Reply #5 - Apr 16^th, 2010 at 4:39pm

..was I wrong to post the message saying the landline number on the database referred to a further 0844 number?
{was trying to be helpful, but need to know if I shouldn't of said it?} Undecided

ouch > I just phoned the parcelnet landline number nearest to where I live, and I got a right earbashing from the woman running the depot. She said no one has the ****** right to publish their number > Grin

but, I resolved my issue of the missing parcel!

smiley

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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: A listed number has been stopped (Hermes Parce Reply #6 - Apr 16^th, 2010 at 4:50pm So, a result for you...well done
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Dave

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Re: A listed number has been stopped (Hermes Parce
Reply #7 - Apr 16^th, 2010 at 5:22pm

smileyeyes wrote on Apr 16^th, 2010 at 4:39pm:

ouch > I just phoned the parcelnet landline number nearest to where I live, and I got a right earbashing from the woman running the depot. She said no one has the ****** right to publish their number > Grin

but, I resolved my issue of the missing parcel!

There are no verified entries for Parcelnet, so I presume that you called an unverified entry. Please post feedback on the forum of your experience of numbers in the database, whether they work, don't work (if they don't work, say why) or whether they are unverified and can be listed as verified.

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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: A listed number has been stopped (Hermes Parce Reply #8 - Apr 16^th, 2010 at 5:25pm I did say in reply #1 that they were unverified.
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Dave

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Re: Hermes Parcels (Parcelnet)
Reply #9 - Apr 17^th, 2010 at 4:44am

Source: Yorkshire Post

http://www.yorkshirepost.co.uk/businessnews/Parcelnet-packages-up-new-European.5...

Quote:

Parcelnet packages up new European name as Hermes

Published Date: 06 March 2009
By Lizzie Murphy

COURIER network Parcelnet is to be rebranded as Hermes as part of a move to create the largest European home delivery business. The Yorkshire firm takes on the name of its German sister company as part of plans to integrate the two businesses.

…

smileyeyes, please let me know which number you dialled and had your enquiry dealt with sucessfully so I can list it as verified.

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« Last Edit: Apr 17^th, 2010 at 4:44am by Dave »

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smileyeyes

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Re: Hermes Parcels (Parcelnet)
Reply #10 - Apr 17^th, 2010 at 3:35pm

Hi Dave,

Thanks for your reply, and the source link. I'm very pleased to know that I can help.

I managed to get through to a Hermes depot via the database:
Parcelnet - 01638 723500 - Newmarket Office - deals with Colchester area.

The woman there, Michelle, was absolutely fuming that I acquired the direct number... hope they don't change it now
Though I had the last laugh, she had to admit that the local courier collection rep had collected a parcel in error as they don't
deliver to Yours Clothing.

Have noted your reply re feedback, and will definitely post mine from now on.

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smileyeyes Junior Member Offline ..what goes around - comes around Posts: 97 ~ ESSEX ~ Gender:	Re: Hermes Parcels (Parcelnet) Reply #11 - Apr 17^th, 2010 at 4:08pm ..... the link re Hermes was also helpful as it published the name of their UK Chief Executive, which gave me the idea of emailing her to inform her of the inconvenience and stress the company are causing me regarding a parcel they took from me in error, which is delaying me obtaining my £50 refund. he he he
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smileyeyes Junior Member Offline ..what goes around - comes around Posts: 97 ~ ESSEX ~ Gender:	Found a free phone for Hermes Reply #12 - Apr 17^th, 2010 at 7:08pm I've just come across a free phone number for Hermes - 0800 435 881 I rung it and got a recorded message saying "welcome to Hermes, office opens on Monday"
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Dave

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Re: Hermes Parcels (Parcelnet)
Reply #13 - Apr 18^th, 2010 at 12:40pm

smileyeyes wrote on Apr 17^th, 2010 at 7:08pm:

I've just come across a free phone number for Hermes - 0800 435 881
I rung it and got a recorded message saying "welcome to Hermes, office opens on Monday"

Thanks for that. I've added it in another entry as "Head Office", as I presume that that is what it is.

I came across this PDF which gives telephone number 0844 543 7000 and fax number 0844 543 7104.

The 0844 543 7000 number is answered as "Hermes head office" by the same female voice as is on 0800 435 881, although not 0844 543 7411.

The address for head office is:

Capitol House,
1 Capitol Close,
Morley,
Leeds,
LS27 0WH

The 0113 number(s) for this office seem to be a closely guarded secret as only the covert-premium 0844 numbers are given on webpages.

I have been through the numbers for local depots we have and verified a number of them. Where possible, I have added the address of those depots.

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Hermes Parcels (Parcelnet) Reply #14 - Jul 23^rd, 2010 at 11:21pm This may be useful in finding an alternative to Hermes' 0844 numbers: http://www.kcom.com/news/kcom-news-260110-1
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