smileyeyes wrote on May 10^th, 2010 at 8:14am:


The person you spoke to at BT clearly has no idea. If you have inclusive minutes, then 03 numbers are included in those minutes. If not, then they are charged at whatever your geographic rate is. If this isn't the case, you need to report BT to Ofcom as they are breaching the rules of charges for 03 numbers.

Hello smileeyes...

This is Ofcoms official explanation of 03 Numbers: Here

And this is from BT's Unlimited Calling Plan: (A link for which is Here

* Unlimited UK landline calls are for up to an hour to numbers beginning 01, 02 & 03, after which pence-per-minute rates apply. You can hang up and redial before the end to avoid charges. There are exceptions like calls to the Channel Islands. See our terms and conditions for details.

I hope that explains that all..... basically it should be included in any mins plan you have.

smileyeyes wrote on May 10^th, 2010 at 8:14am:

The cost depends on which Calling Plan or 'option' you are on. I am assuming that you are on a Calling Plan and not one of BT's other tariffs.

If you are calling at a time when your 01/02 calls are inclusive, then so too and 03 ones and 0845 ones as well.

If you are calling during the weekday daytime on BT Evening & Weekend or BT Weekend (options 2 and 1 respectively), then you will be charged. The cost for 01/02/03 numbers during that period is 5.9 pence per minute whereas the call rate for 0845 calls is 2 pence per minute. Both these also incur a 9.9 pence call set-up fee.


Incidently, we discussed POhWER's number change last month here.