I was not able to find anything. Does anyone have any alternative to 0845 601 4873 which is their customer services and telesales number.

However I did find their assisted passenger number 01702 357640 which is a geographic number but please note that those numbers are only for people who need assistance. Their fax number is also a geographic number. 01603 214 516

I believe that this is the company you are looking for a number for: http://www.c2c-online.co.uk/

From C2C contact page:

Customer Relations
c2c Rail Ltd
FREEPOST ADM3968
Southend
SS1 1ZS


C2C is a National Express company. National Express operates two other train franchises, of which we have discussion threads looking for alternatives (these links go to those threads):

• National Express East Anglia (formally One Railway)
• Stansted Express

The National Express East Anglia mention the number 01603 214505 in 2005. This is very close to the fax number quoted in the OP and suggests that they may have been at the same location. I say "may have been" because they are now not recognised. ahai1, where did you get the fax number 01603 214516 from?

This page gives telephone 01702 357791 and fax 01702 357794 for British Transport Police at Southend Victoria Station.

This page gives telephone 01702 357889 for C2C Customer Services (0845 601 4873). However, BT Phonebook has the following entry:
Quote:

Just following on from the Link AH1 supplied,

C2C have a Assisted Travel number, which starts 01702 (01702 35764) so maybe that is in the same Call Centre as Customer Relations

Link for that number is here

I hope that helps..

Gives you a few numbers to try..