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BT Price increase (Read 28,080 times)
sherbert
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BT Price increase
Jul 18th, 2010 at 4:52pm
 
http://www.bbc.co.uk/news/business-10676934


BT to raise call charges by 10%
Telephone BT wants customers to sign up to annual contracts

Telecoms giant BT has said it will increase call charges by 10% and its monthly line rental by 50p from the beginning of October.

The majority of customers will be informed of the move by letter this week.

The cost of connecting a call will go up from 9.9 pence to 10.9p, while the daytime rate rises from 5.9p to 6.4p.

Customers who sign up to a year-long contract upfront will avoid the increased charges.

BT said it estimates the impact of the changes will be just 1p a day, because its average customer makes only 80 seconds of daytime calls each day, and more than half subscribe to inclusive packages.

It said "calling plans enable customers to avoid the set-up fee and charges for most calls altogether".
Cheaper rates

From October, BT customers will pay a landline rental charge of £13.29 a month, or £12.04 if they receive their bills by e-mail.

The price changes are part of a concerted move by the company to get customers to sign up to longer-term contracts and special bundled packages.

They are offering cheaper rates for those that do.

After 1 October, the standard cost of a landline will be £159.48 to those who pay the entire sum upfront, but for those who sign up before the end of October, the cost will be £113.88, which works out at £9.49 a month.

BT said it understood the price increases would not go down well with customers, but said it would be happy to discuss inclusive packages to reduce bills or different payment options, such as inclusive packages.




So, does this mean that BT want us to pay the year's line rental upfront? Undecided
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« Last Edit: Jul 18th, 2010 at 6:12pm by sherbert »  
 
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CJT-80
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Re: BT Price increase
Reply #1 - Jul 18th, 2010 at 6:22pm
 
In a nutshell YES!

have a look at www.bt.com/linerental

was in an advert in the Sunday Express today

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sherbert
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Re: BT Price increase
Reply #2 - Jul 18th, 2010 at 6:48pm
 
Thanks CJT-80 Smiley

As usual with BT it is all very complicated.

They are saying, and I quote from the link

Pay 12 months in one advance debit or credit card payment of £113.88, equivalent to £9.49 per month and save over £24 per year.


They then go on to say

If you currently get a discount for paper-free billing, this will stop

Which is  I think £1.25 a month, which is £15 a year.

My arithmetic makes that a saving of £9 a year, or have I misunderstood it all?
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CJT-80
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Re: BT Price increase
Reply #3 - Jul 18th, 2010 at 7:30pm
 
Sherbert can you provide me a link to where you have seen that part?

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sherbert
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Re: BT Price increase
Reply #4 - Jul 18th, 2010 at 7:40pm
 
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CJT-80
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Re: BT Price increase
Reply #5 - Jul 18th, 2010 at 7:43pm
 
Typical BT.. making no sense!

This may explain it better..... however it's equally confusing...

I guess that the discounts are ALL included  Huh Huh
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sherbert
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Re: BT Price increase
Reply #6 - Jul 18th, 2010 at 7:52pm
 
All very confusing and if I don't fully understand anything or think there is a catch, I don't take up any deal. I think the catch is the ending of the discount of paper free billing. Also there probably are more catches that I have not found out yet. No doubt their email/letter telling me of the changes will make my eyes glaze over even more!!!! Wink

BT never ever make anything simple. Angry
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CJT-80
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Re: BT Price increase
Reply #7 - Jul 18th, 2010 at 7:54pm
 
They almost remind me of Sky! (oh actually don't get me started with them)... if only O2 provided services to my local exchange I'd wave good bye to BT for good!

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Re: BT Price increase
Reply #8 - Jul 20th, 2010 at 10:59am
 
Anyone else noticed this price increase is announced within days of the BT/CWU 3 year 9% pay rise agreement?
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sherbert
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Re: BT Price increase
Reply #9 - Jul 23rd, 2010 at 2:52pm
 
sherbert wrote on Jul 18th, 2010 at 7:52pm:
All very confusing and if I don't fully understand anything or think there is a catch, I don't take up any deal. I think the catch is the ending of the discount of paper free billing. Also there probably are more catches that I have not found out yet. No doubt their email/letter telling me of the changes will make my eyes glaze over even more!!!! Wink

BT never ever make anything simple. Angry


I know I have mentioned this back at the beginning of the year, but I still think it is a bit shadey that BT do not advertise the 'evenings and week end' calling plans on their web site. They are still available as far as I know and indeed I am on this plan myself.
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Bob1942
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Re: BT Price increase
Reply #10 - Jul 23rd, 2010 at 3:05pm
 
sherbert wrote on Jul 23rd, 2010 at 2:52pm:
sherbert wrote on Jul 18th, 2010 at 7:52pm:
All very confusing and if I don't fully understand anything or think there is a catch, I don't take up any deal. I think the catch is the ending of the discount of paper free billing. Also there probably are more catches that I have not found out yet. No doubt their email/letter telling me of the changes will make my eyes glaze over even more!!!! Wink

BT never ever make anything simple. Angry


I know I have mentioned this back at the beginning of the year, but I still think it is a bit shadey that BT do not advertise the 'evenings and week end' calling plans on their web site. They are still available as far as I know and indeed I am on this plan myself.


I left BT 20 years ago after 30 years service & I'm still confused,companies now run by accountants straight into senior management positions fresh out of university with zero experience in telecoms,no promotion through the ranks anymore
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Dave
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Re: BT Price increase
Reply #11 - Jul 25th, 2010 at 1:55am
 
sherbert wrote on Jul 23rd, 2010 at 2:52pm:
I know I have mentioned this back at the beginning of the year, but I still think it is a bit shadey that BT do not advertise the 'evenings and week end' calling plans on their web site. They are still available as far as I know and indeed I am on this plan myself.

Commercial organisations promote their products and services as they see fit, in order to satisfy their own ends of making a profit. Thus, consumers' choices are influenced more by what is advertised rather than what would be the best for them per se.

The main web page you refer to can be reached by going to www.bt.com/callingplans

The comparison that is given is the most basic Calling Plan and the all inclusive one which costs £4.99 per month more. BT clearly feels that this serves it best in achieving its objective to dominate the market.


Bob1942 wrote on Jul 23rd, 2010 at 3:05pm:
I left BT 20 years ago after 30 years service & I'm still confused,companies now run by accountants straight into senior management positions fresh out of university with zero experience in telecoms,no promotion through the ranks anymore

This same sort of cavalier approach gripped the railways which killed so many people.
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sherbert
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Re: BT Price increase
Reply #12 - Jul 25th, 2010 at 1:20pm
 
Dave wrote on Jul 25th, 2010 at 1:55am:
sherbert wrote on Jul 23rd, 2010 at 2:52pm:
I know I have mentioned this back at the beginning of the year, but I still think it is a bit shadey that BT do not advertise the 'evenings and week end' calling plans on their web site. They are still available as far as I know and indeed I am on this plan myself.

Commercial organisations promote their products and services as they see fit, in order to satisfy their own ends of making a profit. Thus, consumers' choices are influenced more by what is advertised rather than what would be the best for them per se.

The main web page you refer to can be reached by going to www.bt.com/callingplans

The comparison that is given is the most basic Calling Plan and the all inclusive one which costs £4.99 per month more. BT clearly feels that this serves it best in achieving its objective to dominate the market.

.


Thanks Dave Smiley
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Re: BT Price increase
Reply #13 - Jul 25th, 2010 at 4:30pm
 
What has always made me feel BTs attitude(remembering how Strowger worked) is if it moves charge for it. Why charge extra for the 1471 press 3 option to connect to a missed call at 12p when if the customer could do this free he'd generate call revenue for BT & I think more people would use it same as the engaged ringback by pressing 5 why charge when call charges would generate revenue? I have never used these two facilities out of principle.
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Dave
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Re: BT Price increase
Reply #14 - Jul 30th, 2010 at 1:59pm
 
Bob1942 wrote on Jul 25th, 2010 at 4:30pm:
What has always made me feel BTs attitude(remembering how Strowger worked) is if it moves charge for it. Why charge extra for the 1471 press 3 option to connect to a missed call at 12p when if the customer could do this free he'd generate call revenue for BT & I think more people would use it same as the engaged ringback by pressing 5 why charge when call charges would generate revenue? I have never used these two facilities out of principle.

The thing is that the prices they charge are what they can get away with.

Whole minute billing is something that BT has introduced, something which we might expect if we still had clockwork exchanges!

Call set-up or call connection fees are now a staple of BT and many others, and the minimum cost of calls has sky rocketed from the days when there was just BT.

And then there's rounding the cost of each call on a subscriber's bill to the next whole penny.

All these things are done so as to charge more, whilst not having to increase the published 'pence per minute' call rate!
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