It is very good news that yet another surgery is reverting to a geographic number albeit belatedly. However, one must wonder why both the local newspaper and the PCT have to reveal themselves as so incompetent and ignorant.
First, the "Thanet Gazette" makes this statement in their report :--
"NHS contracts place conditions on call rates, but do not ban above-local-call rate levels." How wrong can they be? The one specific thing the NHS contracts do is to ban "above local call rates" using the wording that calls which cost more than a normal geographic rate must NOT be used. In addition Ministers have made their intentions absolutely clear stating in the House on numerous occasions that GPs must stop using higher call charge numbers.
We then get a quotation from the local NHS (PCT) :---
NHS spokesman Stephen Watkins said: "We agree that patients should not pay more to call their GP practice than they would to make calls to a local number."These expensive numbers have been prohibited for three years now but all the PCT can say is "we agree".
Pathetic.
They then go on to say that, having failed abysmally to meet their responsibilities, the current wave of changes by GPs is nothing to do with them as the GPs are doing it under their own initiative.
"However, the small number of Thanet practices who still have 084 numbers are currently transferring to the cheaper 0184 local tariff under their own initiative."Again pathetic.