Dave
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Bear in mind that any alternative we find is unofficial and therefore could stop working at any time. Thus, it is worth carrying the 0870 number with you just in case.
The 0113 208 9385 number is answered with a recording identifying it as Tesco Travel Insurance sales, underwritten by UK Insurance.
If the 0870 number is 24 hours, the alternatives may or may not be. It is worth trying both these numbers outside office hours to see if you can get through.
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