Does anyone know of an alternative number to contact Vauxhall Motors Customer Care.
I am being told the only option is 0845 090 2044 number.

All numbers geographical number in the database dont work.

Cheers

---

Number came from typing " Vauxhall Motors " into the search engine on this site.

I have called the Luton S/B but they will not budge and provide a geo number
or even acknowledge that they actually exist behind the 08** numbers, they just say
that the only number is an 0845 number if I want to talk to CS dept.

Frustrated !

Thanks for any help you may be able to offer...

We haven't got very far with this one.

The first and most obvious thing is that the incorrect number or numbers need removing from the listings. Thus, IAVOID0870's posting referring to the database will then be meaningless and we will no longer know what those mystery number(s) are. He has continued to elude to it and has instead left those providing their time to help, to go along the same road and fill in the gaps before doing any detective work that may uncover the alternative.


A search of the afforementioned string returns three verified entries at present:



The number 01582 427200 was the main Vauxhall customer services number up until a few years ago when GM introduced a number of 0845 090 20xx numbers. It is now answered with a recording which redirects to the 0845 090 2044 number. The Luton switchboard will not put calls through to customer services.

That leaves the GM Executive Support Team. Reading IAVOID0870's postings, I gather he has tried that and they will not deal with his call.


A wider search, this time for , returns several other entries



We now see three GM numbers that are 0191 335 6xxx. These go to an office for HP Enterprise Services (formally known as EDS), although knowing the name isn't really necessary for finding the alternative. I presume that GM has outsourced these, which would explain why the Luton switchboard will not put callers through and why the old 01582 customer services number no longer puts callers through to customer services either.


There are some numbers that take more tracking down than others. Some may take hours or many hours to find. This website would list many more of these hard to find numbers if more people put a lot of effort into finding a few numbers, and then share them using the site.

In this instance I have done the work. In the future I will be happy to give my opinion on where I think the clues lead, although I obviously cannot give any guarantees that an alternative number may be found by following that advice. The only way to do that is to find the number!


Alternatives are as follows:

I have not located alternatives for Saab (0845 300 9395 / 9593) or Chevrolet (0800 060606). The numbers 0845 090 2033-2037 / 2048 answer as Saab Great Britain, but the recording redirects to 0845 300 9593, so I suspect that these may be answered elsewhere.

IAVOID0870 wrote on Sep 10^th, 2010 at 12:53pm:

When looking for working alternatives, it is often helpful to know how any previously working numbers answer. This has often yielded vital clues. It also helps so we know which numbers to remove from the database.

The SAYNOTO0870.COM website is a resource that is free from any monetary charge and where users can share numbers they find.

In your first posting, you eluded to the numbers you tried and also in what way they "don't work". Despite being asked politely by CJT-80, you provided little to go on and instead voiced your frustration at Vauxhall for bringing in the 0845 number.

As I said, it is useful to know what numbers we have and how they answer. As this is a road you had gone along, you could have helped and saved my time.

There are some numbers which are harder to find, such as this, and require more than say, just looking on a directory enquiries service. In cases such as this, the numbers won't appear from thin air. Likely as not, the company in question won't tell us either. So if they are to be found then time will have to be invested to look.

If no one is prepared to put in that effort for these "harder to find" numbers, then we will have to be content to moan that we do not have an alternative and leave it at that.