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SAYNOTO0870.COM › Main Forum › Geographical Requests › Royal Mail Business

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Royal Mail Business (Read 17,034 times)

JamesEB

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Royal Mail Business
Aug 26^th, 2010 at 8:32am

Please can anyone help me with a geo number for Royal Mail Post Boxes team?

The address I have is PO Box 740, Salford, M50 3YY

I had a geo number to a supervisor (heaven!) 0161 874 8237 but this now has a recorded message talking about other things, not PO Boxes, before saying goodbye

There is an unconfirmed number on your site of 0161 869 6988 but this is actually the fax number version of the one above (0161 874 8237).

Thanks

JamesEB

« Last Edit: Oct 12^th, 2010 at 5:07pm by Dave »

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Royal Mail PO Boxes Team Reply #1 - Aug 26^th, 2010 at 10:19am Are you looking for an alternative to a 08 number? Or do they not publish any phone number? If there is a 08 number, then please post it. This is predominantly so that when we do find an alternative, I can list the 08 number and alternative in the database.
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JamesEB

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Re: Royal Mail PO Boxes Team
Reply #2 - Aug 26^th, 2010 at 11:38am

Dave wrote on Aug 26^th, 2010 at 10:19am:

Are you looking for an alternative to a 08 number? Or do they not publish any phone number? Huh

If there is a 08 number, then please post it. This is predominantly so that when we do find an alternative, I can list the 08 number and alternative in the database.

I am not aware of an 08 number Dave. The only number they seem to put out now is the Royal Mail general customer services number where call centre staff read out prices and the like from a script. They were not able to tell me how to speak to a real person on the PO Boxes Team about a real problem.

James EB

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Dave

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Re: Royal Mail PO Boxes Team
Reply #3 - Aug 26^th, 2010 at 11:52am

Offices usually have many numbers in the same range (i.e. starting with the same few digits). I have found two such entries:

Royal Mail Response Services 0845 795 0950 0161 874 8137 Enquiries relating to creating Freepost and Business Reply accounts including generating artwork
Royal Mail 0845 795 0950 0161 874 8137 PO Box enquiries

I note that the recording on 0161 874 8237 refers to 08457 950 950, which is the published enquiries number for Royal Mail business customers.

Unfortunately 874 8137 answers with a recording "I'm sorry, you have dialled an incorrect number." A try of a few other numbers in the 874 81xx and 82xx ranges gets the message "We are sorry your call has been disconnected." I have removed these two entries. Undecided

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JamesEB

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Posts: 88

Re: Royal Mail PO Boxes Team
Reply #4 - Aug 26^th, 2010 at 5:39pm

Dave wrote on Aug 26^th, 2010 at 10:19am:

Are you looking for an alternative to a 08 number? Or do they not publish any phone number? Huh

If there is a 08 number, then please post it. This is predominantly so that when we do find an alternative, I can list the 08 number and alternative in the database.

Dave I'm told that the number is 0845 601 5407 option 2 option 1 but have not been able to try it.

Thanks for help

James EB

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JamesEB

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Posts: 88

Re: Royal Mail PO Boxes Team
Reply #5 - Aug 27^th, 2010 at 10:50am

Dave wrote on Aug 26^th, 2010 at 10:19am:

Are you looking for an alternative to a 08 number? Or do they not publish any phone number? Huh

If there is a 08 number, then please post it. This is predominantly so that when we do find an alternative, I can list the 08 number and alternative in the database.

Did you manage to find a geo number for 0845 601 5407?

I cannot find 0845 601 5407 anywhere on your site.

Thanks for help

JamesEB

« Last Edit: Aug 27^th, 2010 at 10:51am by JamesEB »

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Dave

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Re: Royal Mail PO Boxes Team
Reply #6 - Aug 27^th, 2010 at 11:24am

JamesEB wrote on Aug 27^th, 2010 at 10:50am:

Dave wrote on Aug 26^th, 2010 at 10:19am:

Are you looking for an alternative to a 08 number? Or do they not publish any phone number? Huh

If there is a 08 number, then please post it. This is predominantly so that when we do find an alternative, I can list the 08 number and alternative in the database.

Did you manage to find a geo number for 0845 601 5407?

I cannot find 0845 601 5407 anywhere on your site.

This alternative numbers part of this website is about visitors sharing numbers. The Geographical Requests section of the forum is where members can share what they have found which may help towards locating an alternative. It's like being a detective and the team shares the pieces of the jigsaw they find here.

It's not about a relatively small group being consulted for an alternative, although with the way in which many people use this site, it is feeling more like this.

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scubatony Newbie Offline Posts: 34 At my Desk Gender:	Royal Mail Customer Services Reply #7 - Oct 11^th, 2010 at 2:25pm I can confirm that the STD number below works for Royal Mail Customer Services Royal Mail Customer Services 0845 795 0950 01752 387112 you need to go through various options etc etc but you get there in the end.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Royal Mail Business Reply #8 - Oct 12^th, 2010 at 5:06pm scubatony wrote on Oct 11^th, 2010 at 2:25pm: 01752 387112 you need to go through various options etc etc but you get there in the end. Thanks. I have added this to the verified listings.
Back to top	« Last Edit: Oct 12^th, 2010 at 5:07pm by Dave » IP Logged

Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Royal Mail Business Reply #9 - Dec 7^th, 2010 at 2:18pm A number for Royal Mail is 020 7250 2888. It is answered by an IVR (menu) and option 1 is for business enquiries. I have listed it in the database as an alternative to 0845 795 0950.
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