CRW1303 wrote on Sep 10^th, 2010 at 7:09pm:

Please bear in mind that I haven't seen the letter in question and I'm only going on what you've posted.

A full address you've just posted, company and VAT numbers sounds more like a genuine letter. Google Yvonne Ossman's name....

Can you confirm the 0845 number on the letter?

Yvonne Ossman is the publisher of The Economist.

http://www.inpublishing.co.uk/kb/articles/yvonne_ossman_interview.aspx

The unverified alternative given in the database, 020 7925 3600, for The Economist and Mens Health is for Subscriptions Marketing Limited. It goes to a recording saying that they tried to contact you. This is a clue that it is Subscriptions Marketing/LetsSubscribe that you need to contact.

The other thing is the fact that the numbers are all similar 0845 357 ones. A company can have many sequential numbers, and if this (0845 357 3626) were to be a different company, it would be an incredible coincidence that the other clues suggestion a link with Subscription Marketing.

Another thing which makes me suggest that this is the case is that when they are open, the ringing tone one the 0845 number is more of a purring ringing, which is the same as the 020 7903 numbers, but not 020 7925. (The former prefix is allocated to COLT Telecommunications, and the latter is BT).


In conclusion, my money is going on Subscription Marketing being the company you need to contact. I think you should try 020 7903 3950.

I have one further point to make.

020 7903 3950 is (I believe) the general office number for Subscriptions Marketing/LetsSubscribe. If it is indeed the general office switchboard, then it's not surprising that there's no one there on Saturday.

The sales/orders number, 0845 357 3636 on the LetsSubscribe.com website may be open outside of Mon-Fri 9-5 and its alternative (answers the same) is 020 7903 3020.

If you do get through to someone, find out whether it's the same organisation that would deal with your call, had you called 0845 357 3626.